Project Coordinator, Analyst.

TYLER MILLER

Pittsburgh, PA ***** 412-***-**** *******@*****.***

PROFESSIONAL SUMMARY

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. SKILLS

WORK HISTORY

Assistant High School Baseball Coach, 01/2023 - Current Avonworth High School – Pittsburgh, PA

• Created a positive team environment, fostering strong relationships among players and coaching staff.

• Reacted to unwarranted changes in player status, team success, and personal performance with adaptability.

• Advanced players' understanding of game, utilizing study sessions and strategic game simulations.

• Planned and directed game strategies, performed team and player scouting

• Maintained accurate record keeping of all player statistics, using data-driven insights to inform coaching decisions and strategy adjustments during games.

Analyst, 09/2022 - 01/2024

WNS Denali – Pittsburgh, PA

• Identified and resolved problems through root cause analysis and research.

• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.

• Team coordination • Relationship development

• Business operations • Problem resolution

• Customer service • MS Office

• Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.

• Investigated and addressed system issues to enhance usability and improve functionality.

• Identified process inefficiencies through gap analysis and outlined sensible solutions. Project Coordinator, 06/2020 - 01/2022

UPMC Community Provider Services

• Coordinated with stakeholders, health systems, and state agencies to launch a new initiative to assist long- term care facilities with their ever-changing needs during the COVID-19 pandemic

• Adapted to a fast-paced high stress environment while staying up to date on changing policies from a company and state agencies level

• Liaison between care facilities and the Department of Health and Human Services, facilitating communications and keep appropriate parties updated on project developments

• Assessed, monitored, and reported on work progression while communicating with team members to keep project on schedule. Coordinated the completion and delivery of project reports.

• Served as point-person for state reporting databases and prepared and presented project status reports

• Lead for call center operations, staffing agency operations, and emergency PPE needs Internship Student, 05/2020 - 08/2020

UPMC Western Psychiatric Hospital – Pittsburgh, PA

• Managed multiple projects simultaneously using organizational and analytical skills

• Supported management staff on special assignments

• Informed and supported business leaders through consistent communication and administrative support duties

• Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement

• Produced high-quality documents, spreadsheets and presentations for internal needs using PowerPoint and Microsoft Excel

Ramp Service Clerk, 08/2016 - 04/2019

Worldwide Flight Services – Pittsburgh, PA

• Performed mathematical functions to interpret aircraft weight and balance loading instructions

• Administrative Duties included

• Documented work processes and policies

• Implemented check lists for ramp service clerks

• Assisted with production standards

• Provided additional administrative support as needed for the department EDUCATION

Bachelor of Science: Health Policy And Administration, 08/2020 Pennsylvania State University - University Park, PA Minor: Psychology

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