Customer Service High School

HANNAH LOWE

SKILLS

EDUCATION

**/**** **** ******

**/**** ** **/**** Lifeguard & Swim Instructor - Campbell County Recreation Center Gillette, WY

Cashier - Hobby Lobby

Kept checkout areas clean and orderly, as well as performed other cleaning tasked such as mopping floor and emptying trash cans.

Provided excellent customer service by scanning and bagging items quickly and courteously. Responsible for arranging and stocking merchandise. Greeted customers entering the store and responded promptley to customer needs. Ability to accept multiple forms of payment including checks and credit cards. Assisted customers with returns, refunds, and resolving transaction issues. SPEA-ED - Campbell County School District

Assisted in developing procedurs and training materials for students with emotional disabilties Helped with assignments for emotionally disabled students and other under the direction of the teacher Prompted good habits for the purpose of improving the quality of student outcomes and encourging student development

Supervised individuals

Ensured a safe enviornment for all students

Assisted with escalated students

811 Greenway Dr. Gillette, WY • 307-***-**** • ********@*****.*** Customer service

Cash register operation

First Aid/CPR

Relationship development

Effective Communication

Cash and payment management

Inventory returns and exchanges

Administer policies and procedures

Time management

Complex problem-solving

Teacher’s Assistant - Campbell County School District CERTIFICATIONS

Campbell County High School - Gillette, WY

Administrative Support

Alison Empower Yourself - Online Course

05/2022

WORK HISTORY

Observed recreational users in order to spot potential safety issues and prevent injury. Created daily lesson plans for swim instruction classes. Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Taught children proper techniques based on swim levels. Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.

General pool and deck maintenance as assigned.

Responded to emergency situations in a timely, efficient manner. 07/2021 to 01/2022

Gillette, WY

Assisted students, individually or in small groups with lesson assignments for the purpose of practicing and/or reinforcing learning concepts and assisting students in reaching their academic goals and grade level standards. Monitored classrooms

Assisted other personnel as may be required, for the purpose of ensuring an efficient and effective work environment. Communicated with classroom/mentor teacher/s principals, director, parents and students for the purpose of conveying information in a professional and effective manner. Maintained a variety of manual and electronic documents, files, and records. Supported classroom activities, tutoring and reviewing work Helped with grading assignments and tests, providing constructive feedback to students based on results. Tutored struggling students individually and in small groups to reinforce learning concepts. Maintained safety and security overseeing students in recess environments. 11/2022 to 05/2023

Gillette, WY

08/2023 to Current

Gillette, WY

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