Assistant Manager Oral Surgery

Professional Summary

Education

Experience

Skills And Certifications

Feihua Huang

917-***-**** **************@*****.*** Glen Head, New York 11545 Experienced Assistant Manager with a strong background in oral surgery office operations. Skilled in staff supervision, patient scheduling, insurance claims, and maintaining compliance with healthcare regulations. Dedicated to improving efficiency and enhancing patient satisfaction in a fast-paced clinical setting. Bachelors of Science in Human Biology - Hunter College, New York City, NY May 2022 Minor: Psychology

Master of Business Administration (M.B.A.): Healthcare Administration - Colorado State University Global October 2025 Campus

Assistant Manager March 2021 - Current

Flushing Oral & Maxillofacial Surgery, Flushing, New York Assist in daily operations of the oral surgery office, ensuring smooth workflow and adherence to clinical and administrative protocols.

•

• Supervise and train front office staff, providing support in scheduling, patient intake, and insurance verification processes. Coordinate surgical appointments, consultations, and post-operative care, ensuring efficient communication between the clinical team and patients.

•

Maintain patient records in compliance with HIPAA regulations and ensure accurate documentation in the office management system.

•

Handle billing and insurance claims, resolving discrepancies and facilitating timely payments from patients and insurance providers.

•

• Manage inventory of medical and office supplies, placing orders and tracking usage to prevent shortages. Collaborate with the lead surgeon and office manager to implement policies and improve patient experience and office efficiency.

•

Address patient inquiries, concerns, and complaints in a professional and empathetic manner, ensuring a high level of patient satisfaction.

•

• Technical Skills: Proficient in Microsoft Word, Basic in Excel and PowerPoint

• Excellent bedside manner and interpersonal skills

• Knowledgeable regarding HIPPA & OSHA standards and compliance

• Effective communication, flexibility, and critical thinking skills; proven ability to work independently and in teams

• Language: Mandarin, conversational

• CPR, AED, & First Aid -National Health Care Provider Solutions Las Vegas, NV

• Phlebotomist New York City, NY

Contact this candidate