Business Management Operations

Ryan Parrish Salem, VA

C-Level Business Operations Leader 540-***-**** *******.*.****@*****.***

Executive Summary

Highly professional, resilient executive with 15+ years of diverse business management experience spanning growth strategy, operational excellence, business innovation, and leadership development.

Seasoned, knowledgeable business leader with a career history that includes founding, growing, and running successful start-ups/consulting ventures and driving expansion for mid-size companies.

Awarded for highest sales, new recruits/agent codes, shrink reductions, and more at national companies; excelled through effective merchandising, sales, training, and operations management.

Versatile executive who can wear multiple hats across the C-suite (operations, finance, marketing, etc.); stickler for adherence to robust, effective SOPs and processes that drive total performance.

Entrepreneurially minded, transparent professional with “anything is possible” mindset; strong-willed and intellectually gifted; polished executive communicator and trusted leadership mentor.

Areas of Expertise

Strategic Vision Operations Leadership Finance Management Business Management Revenue & Profit Growth Innovation Training & Mentoring Sales & Marketing Processes & Procedures Hiring & Retention Team & Culture Building Budgeting & Forecasting Risk Assessment & Management Cost Control Supply Chain Purchasing Communication Customer Service & Satisfaction Negotiations Career History

PR Financial Group & Consulting/Star City Recruiting/Parrish Agencies 2020 - Present President/Chief Executive Officer/Chief Operations Officer

● Built and trained an AI-powered recruiting outreach system that has delivered consistent, predictable, market-leading performance in industries with high-volume hiring needs (insurance, real estate, etc.); optimized the tool to achieve $37 per hire (industry standard $750), 85% close rate, 58% onboarding rate

(industry standard 29%), and 30%+ retention (industry standard 17%).

● Founded and ran an agency that grew to $720K revenue and 62 SMB clients, providing a range of services including business analysis and consulting, strategic planning, automated recruitment services (equivalent to seven full-time recruitment staff), pipeline management, SOPs, and HR.

● Managed full-service, high-volume recruiting for insurance companies, real estate agencies, franchises, and more; enabled 2x revenue and headcount growth with high efficiency by building and delivering an industry-leading recruitment model scaling up to 1,200 hires per month.

● Founded and grew an insurance agency to $1.25M revenue; recruited up to 60+ trainee agents per week. Chrome Solutions 2019 - 2020

Marketing Manager

● Drove ~$3M sales of Verizon products as leader of 12-rep team; boosted ROI 35% by effectively allocating staff to the highest value activities and customer retention 20% with high-quality service. Best Price Auto

2009 - 2014

Vice President & Owner

● Founded an auto dealership after college and maintained growth as local competitors went out of business; boosted revenue up to 30% YoY while reducing costs 15% and improving CSAT 15%. Quality Auto Group 2009 - 2014

Sales Manager & Investor

● Increased revenue 30% for auto dealership; streamlined sales processes, delivered effective sales training, and closely forecasted trends to expand market reach and create a competitive edge. Additional Experience

Advance Auto Parts 2003 - 2018

Merchandising & Sales Manager

Phi Delta Epsilon 2012 - Present

Secretary Committee & Member

● Served on Secretary Committee of Phi Delta Epsilon fraternity, improving business systems and more. American University of Antigua 2012 - 2014

Teaching Assistant

Hampden-Sydney College 2006 - 2009

Lab Technician

Carilion Clinic 2006 - 2008

Cardiology Technician

Education & Certifications

Davenport University

Master of Science, Business & Health Administration (Honors)

● Awarded Honors for Master’s thesis on improving patient outcomes by using business intelligence to objectively evaluate medical staff performance; researched, wrote, defended, and published thesis. Hampden-Sydney College

Bachelor of Science, Chemistry & Biology (Honors)

Trinity School of Medicine

Medical Doctorate (M.D.)

● Identified rare disease and non-traditional treatment regimen during medical school; presented robust defense at an international pathology conference and published the findings in several magazines. Ryan Parrish • 540-***-**** • *******.*.****@*****.***

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