Office Assistant Customer Service

April ****- Present

****-***** ****

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Raven Mendheim

**** ****** ****** *****

214-***-**** • *************@*******.***

Summary

1. Highly organized and detail-oriented front office assistant with a proven track record of providing exceptional customers in fast-paced environments. Expertise in handling customer inquiries, scheduling appointments, and maintaining accurate records. Proficient in Microsoft Office Suite and a variety of customer relationship management (CRM) software.

Experience

Front Office Assistant

Lauriano Handyman Services LLC

1. • Provide exceptional customer service by greeting customers, answering questions, resolving issues in a timely and professional manner. • Schedule appointments and manage calendars for handymen and technicians. • Maintain accurate records of customer information, appointments, and invoices. • Process payments and handle billing inquiries. • Provide administrative support to office staff, including preparing reports and managing correspondence.

Restaurant Waitress

BellaGreen, Plano Tx

1. • Provided excellent customer service by taking orders, serving food, and beverages, and handling customer complaints. • Worked efficiently in a fast- paced environment to ensure timely service and customer satisfaction. • Handled cash transactions and maintained accurate records of sales. • Maintained a clean and organized dining area.

Education

High School Diploma

1.

Skills

1. • Customer service

2. • Scheduling

3. • Record keeping

4. • Payment processing

5. • Administrative support

6. • Microsoft Office Suite

7. • CRM software