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Logistics Specialist Client Relations

Location:
Providence, RI
Posted:
March 03, 2025

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Resume:

Benjamin Ramirez

Logistics specialist

North Providence, RI 02904

******************@*****.***

+1-401-***-****

Summary of qualifications:

Experienced logistics and customs manager with excellent track record in client relations and project completion. I am action oriented, and very skilled in all aspects of communication within the logistics sector to keep clients informed and provide a great project experience. My focus is always centered on process improvement, follow through, and engagement to achieve in time completion, contributing to the growth of the organization. I am always looking ahead at the fast pace change in market conditions and processes in order to evolve my approach without learning curve delays. I am proactively focused, delivering results on time and within budget. Currently as a Planner and Scheduler I improved the on time delivery from 56% to 80%+ with 100% of on time delivery as a goal.

Authorized to work in the US for any employer

Work Experience

QC Document Reviewer, issuing and Planning

Denison pharmaceutical- Lincoln, RI

June 2024 to Nov 2024

• Review all packaging and manufacturing documents.

• Identify errors and create corrections orders.

• Issue packaging work orders.

• Release and prepare shipments paperwork.

Production Planner/Scheduler

Hope Valley Industries - Lincoln, RI

November 2022 to May 2024

• Coordinates with procurement and material managers, engineering work group leads pertaining to essentials items of supply.

• Provide priorities for projects to guarantee completion.

• Contributes by forecast and disbursements by performing schedule analysis.

• Ensures the development and completion of job progress milestone through scheduling.

• Leads review of capacity loads and identifies possible manufacturing constrains.

• Plan, schedule and supervise effective rounds of productions to avoid delays and constraints and ensure 100% on time delivery.

Logistics and Customer Service Manager

Elias Electric & Lightining - Santo Domingo

May 2019 to August 2020

Responsibilities:

• Responsible for follow through on local and international purchase orders for both lighting and engineering divisions.

• Preparation and programming on all tax payments on imported merchandise.

• Follow through on manufacturing of local merchandise up to client delivery.

• Responsible for payments due to local suppliers.

• Preparation and follow through customs process and clearance, transportation and delivery of merchandise to clients.

• Inventory maintenance for both fiscal and logistics inventories.

• Price negotiation with local suppliers: Transportation/warehousing and customs agents.

• Prepare purchase orders to replace local inventory.

• Supervision of Warehouse personnel.

Customs process coordinator

Maritima Dominicana, SAS - Santo Domingo

September 2016 to February 2019

Responsibilities:

Coordinate all aspects of customs process of imported or exported merchandise for clients Process all permits required by the different gubernatorial entities governing the import/export process Coordinate physical verification of merchandise

Follow up on customs declaration and verification processes for all merchandise Prepare tax payments

Coordinate merchandise release and transportation process Prepare necessary documentation to provide with invoicing of all cargo Coordinate transfers for international transit and required logistic centers Customer service and documentations agent

Marítima Dominicana, S. A - Dominican Republic

September 2009 to August 2016

Responsibilities:

Authorize export of client’s cargo through the customs enforcement office (DGA for it’s initials in Spanish). Prepare documentation on export shipments.

Declare required manifests through international customs entities. Imports Manager

Exim Traders - Dominican Republic,

June 2006 to April 2009

Responsibilities:

Receipt of all cargo into the country

Procure all customs related processes

Distribute all merchandise received

Handle and follow through on accounts payable for all merchandise handled Education

Diplomat in Supply Chain Management in Logistics

2014 to 2014

Customs and logistics agent training in Logistics

Dominican customs Department - Republic, MO

2013 to 2013

Technical sales certificate, customer engagement and service certificate, personnel management certifica in Business

Nacional, CA

2005 to 2006

Completed 2 years of courses towards technical business administration in Business Universidad del Caribe - Republic, MO

• Supply Chain

• Logistics

• Leadership Performance under pressure Bilingual (English-spanish) Global management Conflict resolution Siga Office Windip Inttra (10+ years)

• Microsoft Excel

• Leadership

• Organizational skills

• Management

• Negotiation

• Purchasing

• Procurement

• ERP systems

• Manufacturing

• Analysis skills

Languages

• spanish - Experto •

English - Avanzado



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