Pega Developer Data Modeling
Resume:
Anitha Nari LinkedIn
********@*****.***
●
●Pega Developer with around 7 years of professional experience.
●Skills: Pega PRPC 7.1, 7.3, 8.1, 8.7, Data Modeling, UI Rules, System Architecture, REST API, Java, Agile, etc.
●Will work onsite; available to interview via telephone/video with a 24-48-hour notice and can start with a 2-week notice.
SUMMARY
Anitha worked with all phases of SDLC in analysis, design, development, testing, and deploying of applications using Pega PRPC. Prepared technical design documents, use cases, test cases and user manuals, code reviews, unit testing, and assisted to make process/systems improvement recommendations for BPM development. Has solid experience in PRPC flows, tickets, flow shapes for business scenarios, activities, methods, class structure design, decision types and decision rules. Used multiple Pega PRPC versions and has experience creating Pega Guardrails. Used connectors and services, REST requests and responses, data mapping and parsing, SQL. Developed software code development to adhere to design restrictions while producing architecture and design artifacts for complicated applications, builds reports and visualizations from vast, varied data sets, analyses, synthesizes, and gathers information to continuously improve software systems and applications. Excellent written/verbal communication skills, analytical, problem solver, interpersonal skills, able to multi-task with ease, and grasps on quickly to new processes.
SKILLS
Cloud Services: AWS
Programming and Scripting: Python, Java, C#, C++, Node.JS, HTML, CSS, HTML5, JavaScript, React JS, Angular JS
Databases: Oracle, MySQL, SQL Server, PostgreSQL
Data Stack: Pandas, NumPy, Hadoop, PySpark, Hive, Scala, Spark, Airflow, Keras, Tensor Flow, Supervised, Unsupervised Algorithms, Matplotlib
Database Modeling: Dimension Modeling, Star Schema Modeling, Snowflake Modeling
General Tools: Splunk, Json, Excel
SDLC Process: Agile Software Development, Pega Implementation Methodology
Operating Systems: Windows 7/8/XP/2008/2012, Ubuntu Linux
CERTIFICATIONS
Certified Pega Senior System Architect v7.4 - https://www.credly.com/badges/3a852ac8-445c-4a44-baa2-019b85fc51d5
Certified Pega System Architect v7.2 - https://www.credly.com/badges/09e99597-086f-4af9-8702-8b28f2cfdf77/
PROFESSIONAL EXPERIENCE
04/024 – 12/024
Bank Of America
Pega Senior Software Developer-
Pega Client Lifecycle Management and KYC
Project 3:
Creating a new application RTCO- Return to Client Outreach, RTCO is built on Pega Aware application. The WorkObject has six stages: Capture, Pending with Ops. Reviewer, Pending with Outreach, Pending with Dispute Resolution, Pending with Ops. Analyst, Resolved and the alternate stage is Abandon Journey. In each stage there will be defect details the user can add/edit/delete.
Project 2:
A request is sent from CLM-which is an external application which is connected to Pega Aware application through Kafka, based on the request details either Onboarding Existing customer/ Expansion case is created. Incase of failure, error codes ERR001/ ERR002/ ERR003/ ERR004 or ERR005 are sent as response to CLM from the Pega AWARE application. If the GCI requested already has a business relationship profile associated with it then the case type will be Expansion.
Project 1:
An Ops.Manager user needs an AWARE bulk case re-assignment feature, so that the user can directly re-assign existing cases to my team and analysts. Only open cases are eligible for re-assignment or update.Bell notification is sent to the case processor/ Case Requestor regarding the case assignment. The failure notification of cases is sent to the requestor of the bulk case transfer.
●Creating thorough functional requirements, design models, and system workflows that will be used to create and execute software applications.
●Involved in creating High Level Class structure and Developed WorkFlows in Pega PRPC.
●Testing the integration and deployment of produced components in test and development environments
●leads and assists in defining and developing the technical solution concept, including the system architecture, scope, and vision.
●Continuous code restructuring, concept acceleration through visualization and other methods, and continuous improvement.
●Create fundamental improvements to current Pega production apps.
●Implemented background processing by using Queue Processor.
●Worked as lead for Production deployment and resolved issues.
●Used Kafka for advanced background processing by using the rules Data flow, Data set, QP for real time data processing.
Environment: PRPC v8.7, Oracle, JIRA, Sharepoint
Employment Gap 12/2021 – 09/2023
Came to the U.S. Dec 2021 and completed a Master's Degree.
08/2020 – 12/2021
TCS
Client: Ericsson 03/2021 – 12/2021
Pega Senior Developer
●For regional service providers including Viaero, GCI, and US cellular as well as national service providers AT&T, T-Mobile, and Verizon, Ericsson offers 5G infrastructure equipment and services. In addition, Ericsson is supplying 5G private networks to businesses and utilities and taking part in the DoD's 5G to Next G program. Investigated more than 10 insurance claims per month, determining the degree of the company's obligation. Claims were resolved, payouts on claims were reduced, and information was gathered to create yearly claims reports.
●Depending on the project's business principles, different methodologies were used in various operations. End-to-end integration testing of the program was aimed to resolve most serious issues end users encounter.
●Established file listeners to copy the XML files from a shared place to temporary folders.
●SLAs were created and developed in accordance with company needs.
●Troubleshot/corresponded with the PEGA Support team to address technical difficulties that call for a hotfix from PEGA systems.
●Utilized the Clipboard and Tracer tools, followed the work objects through flows and followed the outcomes.
●Updated the rule-tracking sheet's instances of data, defects, and hot fixes.
●Worked on the UAT and SIT environments and ticket resolution while unit testing newly generated applications.
●In charge of creating, constructing, testing, running, and maintaining goods writes regularly tested and production-ready code, assuming full stack ownership.
●Always produces the best possible design while following architectural best practices; when creating technical designs, takes into account the performance, scalability, and dependability of the systems and contexts that are affected.
●Conducted failure analysis, suggests design modifications, and promotes operational enhancements.
●Made wise design/coding decisions with customer's experience in mind; incorporated code review comments; made necessary adjustments to adhere to requirements.
●Performed code reviews to offer advice on best practices for engineering and adherence to development protocols.
●Responsible for making sure compliance and security best practices are followed in all facets of product development.
●Demonstrated unwavering commitment to software reliability engineering principles that were included into development requirements.
Environment: PRPC v8.x BPM Suite, Oracle, JIRA, ServiceNow, XML, Windows
TCS
Client: Axtel Mexico 08/2020 – 03/2021
Pega Associate Consultant
●Project Description: Axtel S.A.B. de C.V., known as Axtel, is a Mexican telecommunications company headquartered in San Pedro, near Monterrey. It offers telephone, internet, and television services through FTTH in 45 cities of Mexico as well as IT Services. It is the second largest landline telephone service provider and a relevant virtual private network operator. AXTEL provides services using a hybrid wireline and fixed wireless local access network (including 1,079.8 kilometers of metro fiber optic rings) along with 7,700 kilometers of long-haul fiber- optic network. The company's nationwide network includes 7,700 kilometers of fiber optic network with links to terminate long- distance traffic in over 200 cities. Axtel offers local, long distance, Internet, and data services, such as virtual private lines, dedicated private lines, frame relay and Webhosting.
●Created the When Rules and Decision Rules for implementing business logic.
●Created UIs like section, harness, flow action and portal representation.
●Worked on implementation and integration of multiple external systems with REST service and connectors.
●Worked on debugging tools Tracer, Clipboard, PAL and Rule Inspector.
●Worked on SMA, SLA, and UI Rules.
●Creation of validation rules like property validation, object validation to implement business logic validation.
●Used various methods in activities depending on the business rules in the project.
●Worked to resolve the severity issues that are faced by end users, end to end integration testing of the application.
●Created file listeners to copy the XML files from a shared location to temporary folders.
●Designed and developed SLA’s according to the business requirements.
●Troubleshot/communicated PEGA Support team in order to resolve technical issues which require hotfix from PEGA systems.
●Created Data-Admin-Product to migrate rules across various environments.
●Identified/documented test conditions/scenarios from business requirements and functional design for Rating Management.
●Updated Rules, Data Instances, Defects and Hot Fixes in Rule-Tracking sheet.
●Worked on unit testing of developed applications and solved tickets in UAT and DEV environments.
●Designed as per the requirements and get approval from the client to develop applications as per the requirements. Performed the positive as well as the negative testing.
●Prepared the defect log for the defects found and fix the errors as per the defect load.
●Assisted database designers by continuous involvement in transition from business data to database design.
●Performed integration, unit and regression testing on the application components.
●Research/development activities to solve the technical challenges faced during the development phase of the project.
Environment: PRPC v8.x BPM Suite, Oracle, JIRA, ServiceNow, XML, Windows
Capgemini 05/2016 – 07/2020
Client: De Lage Landen 11/2019 – 07/2020
Pega Developer
●Project Description: DLL is a global vendor finance company with more than EUR 30 billion in assets. Founded in 1969 and headquartered in Eindhoven, the Netherlands, DLL provides asset-based financial solutions in the Agriculture, Food, Healthcare, Clean Technology, Construction, Transportation, Industrial, Office Equipment and Technology industries. DLL partners with equipment manufacturers, dealers, and distributors in more than 30 countries to support their distribution channels and help grow their businesses. DLL combines customer focus with deep industry knowledge to deliver sustainable solutions for the complete asset life cycle, including commercial finance, retail finance and used equipment finance. DLL is a wholly owned subsidiary of Rabobank Group.
●Interaction with business users to understand use cases and requirements.
●Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
●Performed Web Service integration of the application with Legacy Systems using Connect REST and Connect - SQL.
●Created case type and stages and alternate stages to complete the case life cycle in PRPC.
●Created REST API for providing service for other systems in the organization.
●Delegated rules by using PRPC dynamic system settings to save the development time and effort.
●Created system settings rule for changing the service URLs dynamically with environment change.
●Involved in PI planning, grooming and scrum calls as part of Safe agile.
●Upgraded PRPC version 7.x to 8.x.
●Communicated with the BA to convert the business need into equivalent technical components.
●Shared knowledge and experience with the Bas in resolution of conflicting requirements and in freezing scope of application by participating in repeated walkthroughs.
●Made technical decisions and leverage problem solving skills by analysing information and evaluating results to choose and/or recommend the best solution to solve problems.
●Provided solutions and designs for the new requirements based on the requirement applicability in framework and implementation layer.
●Developed PEGA System RULES and flow/flow actions to illustrate requirements.
Environment: PRPC v8.x BPM Suite, Oracle, JIRA, ServiceNow, XML, Windows
Client: Royal Bank of Canada 05/2016 – 06/2019
Pega Developer
●Workflow was a multi-year program with the purpose of enhancing, improving, and simplifying the RBC Wealth Management processes. The purpose of the Workflow program was to enhance the end-to-end productivity and efficiency by redesign and automation of the RBC Wealth Management work processes. PEGA makes it easy to build workflows - Service Link. This application automated the process of request and response handling in the banking domain. A specific customer can raise a request through this application. From there on this application will decide to which queue it should be routed to and get the required approvals providing time to time update on the status. Until a particular request is resolved this application will take care of that request life cycle - These are called as business rules and will be easily built in the PRPC which was what the developers used and implemented these rules.
●Understood the use cases defined for the project.
●Regular interaction with business analysts for understanding client requirements.
●Created workflows, UI rules, data tables and data transforms as required by the application.
●Involved in preparation of unit tests and system test cases.
●Supported the system during production.
●Followed PEGA guardrails in delivering quality products to the client.
●Attended status calls every day for updating the onsite counterpart and client about the status of development and testing.
●Debugged the components using PRPC Tracer, HTML Rules Inspector whenever a problem in code occurs.
●Designed/tracked the changes of the components and checked for error free code migration across various instances in projects.
●Took the complete ownership of any tasks assigned and assigned and would deliver it with complete understanding and proper unit testing.
Environment: PRPC v8.x BPM Suite, Oracle, JIRA, ServiceNow, XML, Windows
EDUCATION
Master in Science (M.S.), University of North Texas
Bachelor of Technology (B.Tech.), JNTU
Contact this candidate