Customer Service Sales Associate

Moumita Sarkar

Berlin, CT *****

******.***********@*****.***

+1-860-***-****

A Retail Sales Associate with 1 year of experience specializing in customer service, communication, inventory management, and client relations. Adept at supporting customers in discovering new products and identifying upsell opportunities.

Authorized to work in the US for any employer

Work Experience

General Sales Associate

Macy's - Connecticut

November 2022 to Present

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

• Operating cash registers, managing financial transactions, and balancing drawers.

• Achieving established goals.

• Directing customers to merchandise within the store.

• Increasing in store sales.

• Superior product knowledge.

• Maintaining an orderly appearance throughout the sales floor.

• Introducing promotions and opportunities to customers.

• Cross-selling products to increase purchase amounts. Recruiter/HR

Ma Foi Management Consultants Ltd. - Bhubaneshwar, Orissa 2007 to 2009

I worked as a recruiter in Ma Foi Management Consultants Ltd. I used to sort the candidates based on the qualification and client requirement and arranged interviews. I took care of the joining formalities after candidates were selected.

I maintained the main repository database, as well as day to day official activities using Microsoft Word, Excel and Power point etc.

Teacher

NIIT(Computer Training center) - Kolkata, West Bengal November 2007 to June 2008

:-

I was hired by NIIT to work as a teacher in their School Project. I was also attached with a school in Kolkata. I taught students DOS, Ms Office etc.

Entry Operator

Private Bank - Kolkata, West Bengal

February 2006 to September 2006

:-

I was employed by a private Bank in Kolkata for a period of 4 months. I used to enter data in system and format some files using Abbyy Finereader Professional software. The ultimate goal was to generate some statistical presentations of data.

Executive

Computer Training Centre - Kolkata, West Bengal

:-

I was employed by a government registered computer training center in Kolkata. I was appointed for counseling new students and maintaining all records and database of information about the center. Education

Bachelor of Science(BS) in Science

Indira Gandhi National Open University - Kolkata, West Bengal 2004 to 2007

Diploma in computer science in Computer Science

BIT, - Bengaluru, Karnataka

1999 to 2002

Skills

• Basic Computer Operations

• Retail sales (1 year)

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