Susie Hanlon
Talent Acquisition
617-***-**** ************@*****.*** Hanover, MA
www.linkedin.com/in/susie-wynn-hanlonb6b5a914
WORK EXPERIENCE
DEPENDABLE CLEANERS, Quincy, MA Talent Acquisition Recruiter October 2018 – Present
Lead full cycle in-house recruiting for corporate headquarters and 14 store and plant locations
Fostered strong relationships with all hiring managers to meet workforce needs, define job parameters, and outline desired qualifications as well as generate a benchmark analysis
Utilize ATS system to source, screen, and recruit highly qualified candidates for corporate roles, skilled/technical trades, management, and support staff positions
Achieved 31 open positions throughout the company to 12 positions during the first month and went from 31 to three (3) open positions within the first year. Improved organization attractiveness by monitoring job offers and compensation practices
Implemented effective candidate sourcing techniques which significantly reduced recruitment costs
Developed relationships with career centers in order to participate in job fairs as well as having first hand access to newly unemployed individuals
Successfully implemented a new ATS, significantly streamlining the recruitment process
Leverage skill set in payroll, benefits administration, new hire orientation, and other strategic and operational HR functions
Aided in growing the sales of home delivery services by 8% by reaching out to multiple colleges, apartments, and realtors to grow the company business during and post covid timeframe
COMPLETE STAFFING SOLUTIONS, Boston, MA I Recruiter (Temp) September 2022 – November 2023
Lead full cycle recruiting for the company Lifeline/Connect America in order to ramp up their team due to a change in parent companies
Built relationships and worked closely with hiring managers in order to find the right fit for specific roles within the company
Recruited and hired between 12-18 candidates each month during my position timeframe
COACH, Boston, MA, Chestnut Hill, MA, Braintree, MA l Store Manager March 2007 – September 2018
Accounted for team building and team development, including recruiting top talent, administering performance reviews, executing background checks, assisting in hiring plans, conducting interviews, and managing the team’s payroll.
Successfully increased store revenue from $850K-$1.3M during the first year and position store from a tier 3 store to a flagship store in less than a year. Contributed to overall store and financial results by evolving store strategies and personal selling techniques
Exhibited understanding of the positive sales impact that staffing had on the business; recruited and hired accordingly
Secured $1M+ store gross revenue annually while consistently outperforming the company’s performance KPIs across metrics
Held team accountable for floor supervisor productivity, personal productivity, and management contribution
Employed industry best practices and standards to continuously run the highest conversion rate in the district
Accelerated revenue growth by implementing retail sale strategies, which involved new customer acquisitions programs
EDUCATION
University of Central Florida - Bachelor of Science in Criminal Justice, Minor in Psychology, May 2003
Internship - State of Florida Office of the Attorney General, January 2003 – May 2003
SKILLS
Network and Relationship Building, Talent Management Software (ClearCompany and Paycor), ATS (Applicant Tracking Systems), Candidate Experience, Social media platforms, Human Resources Management, Employee Relations, Talent Acquisition, Influential Negotiations, Placement and Onboarding, Microsoft Office Suite (Word, Excel, PowerPoint)
VOLUNTEER EXPERIENCE
Meals on Wheels- weekly food delivery to the elderly
Beth Israel- Parent Connection Mentoring Moms Program