Data Entry Administrative Assistant

Evelyn Chapman

San Antonio, TX ***** 210-***-**** ******.*******@*****.*** linkedin.com/in/evelyn- chapman-0b861b111

PROFESSIONAL PROFILE

Enhanced organization efficiency by implementing systems that reduce document retrieval time by 20% and improved client satisfaction through responsive communication EDUCATION AND CERTIFICATIONS

Public Administration-Southern New Hampshire University San Antonio, TX 5/2020 Bachelor’s

General Studies-Southern New Hampshire University San Antonio, TX 8/2019 Associate’s

Data Entry/Secretarial-San Antonio Trade School San Antonio, TX 8/1989 Certificate

Burbank High School-San Antonio, TX 8/1989

Diploma

QUALIFICATIONS/SKILLS

● Diligent, detailed-oriented administrative assistant knowledgeable of all office functions

● Highly energetic professional with over 30 years of Administrative Assistance/Customer Service Experience

● Advanced data entry skills

● Strong organizational and analytical skills in a fast-paced environment

● Excellent communication and written skills

● Experienced in a managed care environment with provider information systems.

● Handling highly confidential information.

● Computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint

● The ability to type 1100+ wpm and 140 kpm (Ten Key) PROFESSIONAL EXPERIENCE

Administrative Assistant 02-2023/Present

Ardurra San Antonio, Tx

● Perform general administrative and clerical duties as directed by management.

● Handle multi-phone system and response to calls with program information, referrals, and direct when needed to the appropriate Intake Center Staff.

● Greet the direct customers, clients, and visitors in a professional manner.

● Coordinate with management meetings, trainings, reports, and special projects.

● Participate in projects as assigned.

● Transferring data from paper documents to digital spreadsheets, and ensuring accuracy.

● Ensure confidentiality of documents.

● Maintain and organize files and reposts with a high degree of accuracy.

● Create and edit documents using Microsoft Office.

● Escalates issues to management as necessary.

● Prepare scanning, binding plans in a timely manner.

● Run errands and make deliveries at other locations as needed. Receptionist 06-2017 - 02/2023

Idea Public School San Antonio, Tx

● Maintain copies of forms, events, and related information for the campus site and Idea Public Schools.

● Complete onboardingI-9 information in the computer (DL & SS).

● Complete onboarding SB7 in computer processing system.

● Maintain new hire badges.

● Register 10 to 15 Students during registration period.

● Go out on the field for recruitment events.

● Coordinates/transfers student records to appropriate team member.

● Answer phone calls by providing general information and/or connecting call to appropriate team.

● Serves as a liaison between parents, students and team members.

● Provides lead team support as needed.

● Reconcile Office Depot, for Billing Clerk.

● Cash handling/Prepare deposits for armored truck.

● Keep Money logs regarding payments for CP events.

● Exercise good judgment and excellent customer service.

● Maintain/trouble shooting office equipment to include copiers, postage meters, fax machines, printers/schedule repairs for all equipment as needed.

● Distribute mail to appropriate departments.

Administrative Assistant 19-2013 - 06/2017

Asuragen Austin, Tx

● Greet and assist vendors/visitors on the phone and in person/Operate paging/telephone system.

● Talent Acquisition assistant (scheduling interviews through Outlook for new candidates, create New Hire packets, welcoming email).

● Fax distribution and file maintenance

● Maintain the mail distribution system.

● Maintain/trouble shooting office equipment to include copiers, postage meters, fax machines, printers/schedule repairs for all equipment as needed.

● Company meeting setting and arrangements/Manage catering & ordering.

● Schedule and Maintain conference room and calendars.

● Order office supply and maintain inventory.

● Support duties for other departments/other duties as assigned.

● Manage petty cash/Make Bank Deposits.

● Maintain Break room (stocking items for the morning & maintaining).

● Basic clerical functions (copying, filing, faxing, mailing, etc.).

● Fire Marshall (Lead group outside when fire/or Non fire alarm goes off).

● Manages central badge inventory for lost/forgotten security badges.

● Library or Publication services.

Data Entry Technician II

Maximus Austin, TX 06/2011-05/2013

● Compares data entered or re-enters data from image assembly and corrects and detect errors if necessary.

● Collects, reviews, and inputs data into a computer processing system.

● Reviews and screens applications to verify expected eligibility status.

● Input data as requested on a timely basis.

● Processes supporting documentation and/or redetermination of multiple programs/Data Entry.

● Uses designated work instructions to execute data entry tasks.

● Administers the income verifications aspect of the CHIP program.

● Process eligible CHIP applications who are screened by HHSC (deem Process authorize and validate compliance for specialty programs, ensuring key performance requirements are achieved).

● Determine eligibility for CHIP programs as well and evaluate applicants for Medicaid programs.

● Consistently surpass monthly goal of 100% production and 97% quality.

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