Human Resources Quality Assurance

*

Galina Belous

Contact Information

• Email: ***********@*****.***

• Phone: 916-***-****

• Address: North Highlands CA 95660

Professional Summary

A highly skilled and versatile professional with over a decade of experience in financial services, healthcare, and human resources. Proven ability to optimize production processes, ensure quality assurance, and provide compassionate care to patients. Adept at community outreach and marketing, with strong communication and leadership skills. Proficient in venipuncture, and managing HR operations, including recruitment, performance appraisal, and employee engagement. Bilingual and proficient in English, Russian, Belarusian, and Ukrainian.

Experience

Coordinator in PCC, machine operator

“Broadridge” Financial institution, 5220 Robert J Mathews Pkwy, El Dorado Hills, CA 95762 August 2021 to Present

Phlebotomy Technician

Biological Laboratory, Inc (Draw Site), 7600 Hospital Drive Suite #D Externship October 2024 – November 2024

Health Caregiver - Provider

In-Home Supportive Service, Sacramento, CA

June 2020 - October 2024

Home Care Assistant

Salveo Home Care, 4505 Manzanita Ave, Ste 5 Carmichael CA 95608 August 2023 - January 2024

HR Manager

Agropromstroymash - HR Manager, Belarus

January 2007 - May 2012

Education

Bachelor in Public Health, Health Care Administration Sacramento State University, Sacramento, CA Expected in Fall 2025 Phlebotomy Technician

Phlebotomy Training Specialists, 2804 Gateway Oaks Drive, Suite 170 Sacramento CA November 2024

Certification #K9K9K5W5, August 27, 2024 – August 27, 2026 License Number: CPT-02451409, November 18, 2024 – November 17, 2026 2

Associate of Science

American River College, Sacramento, CA. January 2021 Associate of Science, Document management and documentation support for management.

College of Service, Baranovichi, Belarus. January 2007 Skills

• Technical Skills:

o Microsoft Office: Word, Excel, Power Points, Outlook, Access. o SPSS Statistic program

o Base data program and Client Management Systems

o Experience in sourcing, interviewing, and hiring candidates. o Familiar with HR management systems (HRMS), applicant tracking systems

(ATS), and payroll software.

o Understand labor laws, regulations, and compliance requirements. o Skills in developing and implementing performance appraisal systems. o Ability to design and deliver effective training programs. o Good writing communication skills

o Healthcare skills

o Phlebotomy skills: venipuncture, capillary collection, specimen handling, infection control, data entry, equipment maintenance.

• Soft Skills:

o Able to convey information effectively and listen actively. o Work well in a team.

o Can identify issues and find effective solutions. o Have good leadership skills: guiding and motivating a team towards success. o Able to manage my time efficiently to meet deadlines and prioritize tasks. o Have emotional intelligence: understanding and managing your emotions and the emotions of others.

o Able to be addressing and resolving conflicts in a constructive manner. o Able to analyze situations and make informed decisions. o Creative.

• Languages: English, Russian, Belarussian, Ukrainian. Certifications

Phlebotomy Certification #K9K9K5W5, August 27, 2024 – August 27, 2026 License Number: CPT-02451409, November 18, 2024 – November 17, 2026

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