Cierra Madison
Dublin, GA ***** 478-***-**** ************@*****.***
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PROFESSIONAL
SUMMARY
Versatile and diligent, with a proven track record at Leslie Cleaning Services, I excel in housekeeping and problem-solving, ensuring high client satisfaction. My strong work ethic and teamwork skills have significantly contributed to process improvements and positive customer feedback, showcasing my ability to meet diverse needs efficiently.
SKILLS • Flexible schedule • Problem-solving
• Flexibility • Housekeeping
• Phone and email communication • Mail handling
• Cleaning proficiency • Strong work ethic
• Schedule flexibility • Teamwork and collaboration
• Attention to detail • Creative thinking
• Appointment setting • Sales promotions
WORK HISTORY HOUSE SITTER 01/2025 to CURRENT
Leslie Cleaning Services Jacksonville, FL
• Communicated with homeowner via phone or text.
• Fed and walked pets, cleaning up after pets indoors and outdoors. Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
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Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
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Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
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• Maintained lawn and outdoor property for house to appear “lived-in.”
• Collected, forwarded or signed for mail, packages, or home services. Brought in mail and newspaper to maintain appearance of activity at client residence.
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CASHIER 11/2024 to 02/2025
Dublin Foods Inc. Dublin, GA
Greeted customers entering store and responded promptly to customer needs.
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• Welcomed customers and helped determine their needs. C M
• Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
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Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
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Helped customers complete purchases, locate items, and join reward programs.
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Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
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• Stocked, tagged and displayed merchandise as required. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
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Resolved customer complaints professionally, leading to improved customer relations and loyalty.
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Provided backup support for other departments when needed, showcasing versatility within retail environment.
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Promoted store promotions and incentive programs to increase overall sales revenue.
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HANGER 11/2020 to 10/2024
Tip Top Poultry Marietta, GA
Managed multiple projects simultaneously, ensuring timely completion of all hanger-related tasks.
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Completed high-quality alterations in a timely manner, contributing to increased customer satisfaction rates.
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Provided valuable input during team meetings for continuous improvement initiatives within the facility''s processes and procedures.
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SECRETARY 01/2016 to 11/2020
Leslie Cleaning Services Jacksonville, FL
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
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• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients. Responded to emails and other correspondence to facilitate communication and enhance business processes.
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Managed executive calendars, scheduling appointments and meetings to optimize time management.
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EDUCATION GED 01/2019
East Laurens High, East Dublin, GA
• Honor Roll 1st in 2024
• 2024 GPA3.0
REFERENCES 904-***-**** Leslie Cleaning Services
478-***-**** Tammy Young