James Hall
*** ******* *****, *******, ********, 23666, United States
**************@*******.***
Money-motivated and good at closing deals.
Professional with a clear vision who can work independently with little to no supervision. Expert at identifying new sales opportunities and devising effective sales strategies by leveraging market and competitive research.
Service Specialist with 8 years of successful Sales and personal experience Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the business.
Relationship development
Sale expertise
Goals and performance
Product promotions
Mentoring and coaching
Customer service
Operational improvement
Relationship development
Problem resolution
Project organization
MS Office
Team management
Team building
Organization
Communications
High School - 2011
Bethel High School - Hampton, VA
711 Sales Associate - January, 2013 to December, 2017 711 - Hampton, Va
Increased sales by 10% by providing purchase advice and promoting additional products. Communicated with territory, regional, and strategic managers on a daily basis for account support and strategic planning.
Kept the checkout area tidy by sweeping the floors and emptying the trash cans. Consistently met or exceeded 20% sales targets.
Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays
Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
Professional Summary
Skills
Education
Work History
Security Officer - January, 2017 to December, 2018 Top Guard Security - Norfolk, VA
Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
Kept track of employee activities and ensured that they complied with security regulations. Safeguarded the company's reputation by ensuring that all personnel requiring access to high-security areas were approved at the appropriate levels.
Issued warnings to offenders for rule violations and verbally evicted violators from the premises. Alerted law enforcement to suspicious activities and people. Protected personal and company property from robbery, vandalism, and unauthorized entry. Approved entrance papers and granted or denied building access. Respond to emergency calls and assist in the medical and restraint of people. Took part in staff meetings, special events, and professional development. Gathered information, identified and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints. Was responsible for monitoring central alarm systems for fire, intrusion, and duress alarms, as well as responding to any emergencies on a weekly basis.
Reviewed security camera footage and live feeds to spot trespassers and criminal activity. Moving Specialist - November, 2018 to Present
James Hall - Hampton, VA
Made operational changes that resulted in cost savings and higher profit margins. Managed and updated a database containing important information such as Zoning Locations and Pricepoints using a PC as well as a Mobile Phone.
Researched competitor's offerings and prepared counter by analyzing internal financial and technical data.
Used Uhauls Moving Education program to improve working conditions for all Moving and to create a work environment that fostered high employee morale and engagement. Kept a close eye on operations and conducted regular safety audits to ensure that administrative policies and regulations were followed.
Had an excellent attendance record and was always on time for work. Answered 2-3 calls per day to help customers with their questions and concerns. Transported Furniture and precious items to clients locations. Increased customer satisfaction by resolving issues. Established Handy Hall in 2019. A Labor Service Provider. Accomplishments