Tech Lead Information Technology
Resume:
VIJAYA LAKSHMI MEDA
E-Mail: **********@*****.***
Phone: +1-937-***-****
Experience Summary
Period Organization Role Designation
**-***-**** ** **** Date Tubman Technologies Inc Splunk Developer/Admin Tech Lead
01-Jun-2022 to 23-Jun-2024 URSI Technologies Inc Splunk Developer/Admin Tech Lead
05-Dec-2019 to 16-May-2022 Wipro Splunk Developer/Admin Tech Lead
15-May-2017 to 04-Dec-2019 Cap Gemini Splunk Developer/Admin Consultant
16-Mar- 2011 to 03-May- 2017 TCS UNIX Developer/Splunk Support. IT Analyst
Professional Certifications
Professional Society / Certification
●Splunk Power user certification
●Splunk User Certifications
●ITIL 2011 Foundation Certificate in IT Service Management
Education
College/University
Specialization
Year
Gudlavalleru Engg College, JNTU
B. Tech in Electronics and communication Engineering.
2010
Professional Summary
●13+ Years of experience in Information Technology with strong experience as Splunk Developer as well as Splunk Admin with monitoring experience too.
●Experienced in leading a team of 9-11 members in development cycle.
●Deployed and managed applications running on a mix of Kubernetes and AWS SaaS platforms
●Responsible for team collaboration and achieving individual as well as team goals.
●Guided individual team members whenever they are struck at any point and provided them with necessary documentation.
●Created sentinel work-spaces and log analytic work-spaces for different applications
●Knowledge of data collectors and connections in Microsoft Azure sentinel
●Knowledge of enabling automation rules and health monitoring using Azure Sentinel
●Sound knowledge in Splunk, programming languages like Python and working experience in AWS, S3, Java, JavaScript, HTML, CSS and XML.
●Handled regular team meetings in order to get individual team updates and to handle the right activity to right person.
●Used Search Processing Language (SPL), Advanced XML and XML for creating Dashboards, views, alerts, reports, and saved searches.
●Knowledge in handling Splunk On-cloud premises using AWS services like EC2 and S3.
●Mastered in Splunk UF installation on various OS like Linux, UNIX and Windows with strong troubleshooting experience in the same.
●Created and Managed Splunk DB connect Identities, Database Connections, Database Inputs, Outputs, lookups, access controls and used the same for various monitoring requirements from the customer.
●Familiar with DB connect app and respective default dashboards for Database health monitoring.
●Strong experience in Splunk development while creating Dashboards, reports and alerts for individual tower teams.
●Familiarity with Ansible automation tool for deployments and configurations
●Experienced in optimizing Splunk performance by using Splunk knowledge objects like KVStore, Lookups, Dashboards, reports and alerts.
●Skilled in debugging production issues in Splunk by analyzing Splunk logs and thus providing appropriate solutions for the same.
●Created RESTAPIs using python scripting.
●Experienced in Splunk user administration and created custom ITSI roles for specific requirements
●Expertise in regex, rex, split and mvindex functionality in day to day SPL practices
●On-boarded various application logs to Splunk and also enabled parsing and indexing for them
●Knowledge in optimizing searches for better Performance, Search Time vs Index Time Field Extraction and understanding of configuration files, precedence and working Props.conf, transforms.conf, inputs.conf, outputs.conf setting up a forwarder Monitor stanza in inputs.conf.
●Understanding of various data cycles in Splunk like, Hot, Warm, Cold, Thawed and Frozen.
●Strong experience in analyzing Splunk episodes and notable events and Service now App integration for enabling ticketing for alert monitoring.
●Good experience in setting up correlation searches and respective notable events to create alerts.
●Also created reports in Salesforce to showcase various trends of application data.
●And created dashboards in Salesforce using the source reports.
●Configured SMTP logs and routed them according to user requirements also created alerts for the same.
●Configure, manage and optimize logstash or beats for data ingestion from various sources
●Implement Index Life Cycle Management, data retention policies and efficient indexing
●Develop Dashboards, visualizations and reports in Kibana to present data insights to stake holders.
●Strong experience in analyzing performance issues caused in any environment and thus optimizing the performance by proving appropriate solution
●Knowledge of correlation searches and Notable event aggregation Policies for enabling monitoring/alerting in Splunk ITSI environment.
●Experience in using several Add-on/apps in Splunk like Network toolkit, Website monitoring and DB Connect…etc.
●Vast Experience in installing and using Splunk apps for UNIX and Linux (Splunk nix).
●Experience configuring Splunk authentication, creating roles and handling user permissions.
●Created UNIX shell scripts for automation to stabilize regular environment checks
●Provided technical support to Production as well as UAT test environments
●Experience with GENEOS monitoring tool for various monitoring enablement
●Familiar with SQL data extraction and backups.
●Knowledge of middleware tools like Tomcat, WebSphere and Httpserver etc.
Technical Proficiency
●Splunk
●Splunk 5.x and 6.x, Splunk Enterprise, Splunk on Splunk, Splunk DB Connect, Splunk IT Service Intelligence and Splunk Web Framework.
●OPERATING SYSTEM
●UNIX, Open VMS and WINDOWS Family
●PROGRAMMING LANGUAGES
●UNIX Shell scripting, Python, UNIX Administration, MQ and WEBLOGIC Administration, SQL Administration and Splunk Programming Language
●TOOLS
● GENEOS, Control-M, Ansible and Axiom
Executive Summary
Current Employer – Tubman Technologies Inc 13+ years (Jun 2022 – June, 2024) as Splunk Developer.
Work Experience with URSI TECHNOLOGIES INC
Project Title The Hartford
Employer URSI Technologies Inc(Until June, 2024),
Tubman Technologies Inc(June 2024 - Till Date)
Duration May 2023 – Sep 2024
Role Splunk ITSI Engineer
Roles and responsibilities:
●Configure API inputs in Splunk and implement use cases using the data coming in.
●Used Splunk Lookups, Field extractions and regular expressions on a daily basis.
●Work with application teams and resolve their daily issues in Splunk and help them in right direction to analyze the data
●Optimize existing Splunk environment and resolve any performance issues
●Created sentinel work-spaces and log analytic s work-spaces for different applications
●Knowledge of data collectors and connections in Microsoft Azure sentinel
●Knowledge of enabling automation rules and health monitoring using Azure Sentinel
●Correlate Application data and create NEAP policies for them to further integrate with ticketing tools like SNOW
●Customize TA-SNOW and ITSI Maintenance window applications as per client need
●ITSI Entity management
●Created cribl pipelines to format data in splunk
●Create and maintain new services, KPIs and KPI base searches in Splunk ITSI environment
●Worked on controlling raw data in splunk using cribl
Environment: Splunk Enterprise, AWS, Splunk Cloud, JIRA, MuleSoft, SonarQube, Akamai, GitHub, Linux, Windows, Azure, JAVA, JRE, Splunk ITSI and SPL
Project Title Nike
Employer URSI Technologies Inc
Duration June 2022 – Mar 2023
Role Splunk Engineer
Roles and responsibilities:
●Requirement gathering from various end applications to integrate with Splunk
●Integrate applications like Akamai, Mulesoft, Dynatrace and Devops with Splunk in Non-Prod environments and replicate the same in PROD environment
●Develop visualizations, alerts and reports to end user applications based on customer requirements for each individual tower.
●Configure network logging to Splunk using SNMP protocol.
●Regular deployments based on daily app team requirements
●Create custom source types for various data types coming in and make sure that the data is parsed in Splunk readable format with all the fields extracted.
●Document and present the application dashboards to customers and end users and guide them to use Splunk for monitoring purpose
●Manage User administration and create various levels of roles and custom roles according to the requirement
●On-board application logs using Splunk UF on both Windows and Linux systems.
Environment: Splunk Enterprise, AWS, Splunk Cloud, JIRA, GitHub, Linux, Windows, Azure and SPL
Work Experience with Wipro
Project Title E.ON
Duration Oct 2020 – May 2022
Role Splunk Developer/Admin
Roles and responsibilities:
●Integrated various external applications like Service now, Solar winds and SNMP with Splunk Dev and Prod environments.
●Started enabling monitoring parameters for all the customer requirements with necessary thresholds
●Mentor members of the technical staff to support and assist in Splunk-related activities.
●Implementing numerous alerts, reports and dashboards for each individual applications that are on boarded to Splunk as per individual tower requirements.
●Create and maintain documentation related to Architecture and Operational processes for Splunk.
●Improved and stabilized Splunk ITSI environment from transition to BAU stage.
●Also leading the team and guiding them towards regular activities
●Implemented APIs in PROD environment using python.
●Deployed and managed applications running on a mix of Kubernates and AWS
●Working in User administration by creating various custom roles and user LDAP mapping when and as required.
●Created Splunk lookups and used them to stabilize monitoring requirements
●Also created reports in Salesforce to showcase various trends of application data.
●And created dashboards in Salesforce using the source reports.
●Configure, manage and optimize logstash or beats for data ingestion from various sources
●Implement Index Life Cycle Management, data retention policies and efficient indexing
●Develop Dashboards, visualizations and reports in Kibana to present data insights to stake holders.
●Experience in fields extractions for various types of raw data coming in to Splunk
●Bringing in various data inputs to Splunk for enabling monitoring
●Implementing REST APIs using python scripting
Environment: Splunk Enterprise, AWS, Splunk Cloud, Python, Service Now, WebSphere, SQL, ORACLE, Linux, Windows, Tomcat, JAVA, JRE, SolarWinds, SNMP, Kubernates, Salesforce and SPL
Project Title Corning
Duration Dec 2019 – Oct 2020
Role Splunk Developer/Admin
Roles and responsibilities:
●Responsible for application migration from HPOMI to Splunk, by making sure existing monitoring intact while adding additional monitoring features from Splunk.
●Involved in implementing various applications for Corning project
●On boarded wide range of servers and applications to Splunk and involved in troubleshooting the Splunk agent installation on multiple kind of OS like Linux, Windows and UNIX…etc.
●Enabled Splunk monitoring for various applications like Middleware, Vcenter, SNMP and Storage devices etc.… as per the customer requirement.
●Documented all the processes involved in the environment setup and successfully handed over the environment to BAU
●Created various visualizations as per the individual tower team requirements along with necessary reports.
●Worked in troubleshooting day to day monitoring issues that were coming up post development
●Responsible for creating containerization technologies using docker
●Involved in developing Splunk ITSI environment and continues till BAU phase
●Upscale Prod environment with all the upcoming changes and deployed them on timely basis using docker.
Environment: Splunk Enterprise, AWS, Splunk Cloud, HPOMI, ServiceNow, SNMP, UNIX, Linux, Windows and SPL
Work Experience with Cap Gemini
Project Title American International Group
Duration May 2017 – Dec 2019
Role Splunk Developer and Admin
Roles and responsibilities:
●Need to involve in Engineering activities such as Splunk addon installations and configurations at a wide range
●Experienced in mentoring and leading the team towards completion of end user requirements and guide them on regular basis towards matching deadlines.
●Responsible for all the Incidents and requests logged in Sonic tool, need to resolve them within the SLA
●Providing Splunk logs and reports as well as setting up new alerts as per the user requirement
●Need to automate regular monitoring activities
●Providing support to Production as well as non-Production environments.
●Set up and release the environments as per client requirement
●Customize Splunk applications
●Lead development team towards end user requirements and guiding them when and as required by providing necessary knowledge
●Setup various email alerts to enable proactive monitoring of the environment
●Responsible for migration of application migration from Envision to Splunk, while decommission the respective data in Envision
Environment: Splunk Enterprise, Envision, Blade Logic, Shell Scripting, Linux, UNIX, Windows, Fire eye, WebSphere, Tomcat and SPL
Previous Employer - Tata Consultancy Services 6.2years (Mar 2011 – May 2017) as IT Analyst.
Work Experience with TCS
Project Title : Bank of America
Duration : Sep 2016 – May 2017
Role : Splunk Operational Analyst
Roles and responsibilities:
●Bug fixing using shell scripting
●Testing support across APAC regions using various tools like Geneos, autosys and quartz
●On-board new application to Splunk and support the same
●Develop new applications, schedule reports, setup alerts and dashboards in Splunk as per the user requirement.
●Need to resolve issues reported by client/users as well as need to identify and mitigate possible issues through continuous monitoring, fixing issues, using shell scripting and Splunk, coordinating and running jobs
●Enable monitoring in Splunk as per user requirements
●Enable Splunk configuration to ingest data to Splunk, which needs to be parsed and indexed for further data enhancement
●Involved in Splunk User administration activities for new users/teams coming in.
●Experience in Splunk UF installation and troubleshooting for all the application servers of the project
Environment: Quartz, Geneos, Control-M/autosys, Splunk Enterprise, Shell Scripting, SPL, Putty, Service Now
Project Title Deutsche Bank
Duration May 2013 – Jul, 2016
Role Splunk SIEM
Roles and responsibilities:
●Testing support across APAC regions.
●Providing change request solutions and resolving issues to support timely releases on development environments using Axiom, Control-M tools, UNIX scripting and SQL Administration according to issue reported.
●As a team lead provided KT to all the new team members and helped them to start with regular activities.
●Also presented project highlights to PM in monthly deck meetings.
●On-boarding of target applications and respective applications to Splunk by installing Splunk Forwarders on Windows/UNIX App servers.
●Troubleshooting any Splunk agent installation failures and making sure of completing on-boarding end to end.
●Configure and deploy app changes and parse respective data to indexers
●Create Visualizations for the required data as per User requirements
●Setup Correlation searches by analyzing notable events and enabling ServiceNow ticketing for the same.
●Installing various Splunk Apps/Add-on like ServiceNow, Tomcat, WebSphere, JAVA, web-server…etc to Splunk Environment
●On-boarding Database tables to Splunk using Splunk DB connect app from ORACLE and SQL databases.
●Analyzing performance issues in the environment and setting up Splunk Alerts accordingly.
●Need to resolve issues reported by client/users as well as need to identify and mitigate possible issues through continuous monitoring, fixing issues, coordinating, and running jobs
●Scheduled jobs in Control-M for testing requirements
●Involved in Application integration's and monitoring for Micro-strategy, tomcat and SAP tools.
●Being a ITIL manager, involved in SLA monitoring and change review and approvals
●Automated daily monitoring requirements using UNIX shell scripting too
Environment: Splunk Enterprise, Axiom 8.3, MQ, Shell Scripting, SPL, C Programming and Control-M
Project Title Hewlett Packard
Duration Oct 2011 - Mar 2013
Role Middleware Support
Roles and responsibilities:
●Defect fixing for the TCPIP products using C programming and OpenVMS operating system.
●Implementing new features for TCPIP products.
●Testing support across APAC regions.
●Good programming skills in OpenVMS and C programming. Involved in defect fixing and enhancements of TCPIP products written in C.
●Experience in working on UNIX shell scripting, Open VMS, C Programming and Basis of C++. Have working knowledge on UNIX and OVMS commands and basics of DCL scripts.
●Working experience on SQL databases and connectivity.
● Gone through learning programs in TCS.
●Knowledge of network protocols, FTP, SFTP, SSH, SMTP and NTP
Environment: OpenVMS, TCIP, SFTP, SNMP, FTP and C Programming
Contact this candidate