Technical Support A Team

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S K I L L S

Proficient in Microsoft Office tools

(Word, Excel) and database

management.

Fast and accurate typing skills

Able to work in a team

Dynamic and responsible

Serious and punctual

Q U A L I T I E S

Malagasy: Native proficiency

French: Fluent

English: Very good

L A N G U A G E S

C O N T A C T

032-**-***-**

************@*****.***

Lot VB 015 TANJOMBATO

E D U C A T I O N

P R O F I L E S U MMARY

I am an experienced teleoperator with a solid background in appointment setting and technical support. Proficient in computer skills and capable of working effectively in a team, I am dynamic, responsible, serious, and punctual. Fluent in French, English, and Malagasy, I am also a passionate football player.

WORK E X P E R I E N C E

RAZAFIMAHATRATRA

Kiajisoa Naytie

Teleoperator Anglophone: Call

Training of Mada

Teleoperator Oséo Formation

High School Diploma (Baccalauréat

série A2)

Certificate of Fundamental

Education (BEPC)

Merchandiser

Teleoperator - Appointment Setting

Teleoperator - Technical Support

General Worker - Grove Industry Madagascar SARLU

Efficiently managed inbound calls to schedule appointments with clients.

Utilized effective communication techniques to ensure customer satisfaction.

Worked closely with the team to achieve appointment-setting goals Provided technical assistance and guidance to clients via inbound calls. Proactively resolved technical issues in a timely manner to ensure customer satisfaction.

Accurately documented reported issues and provided solutions for future reference.

Actively participated in production and manufacturing operations as per company requirements.

Strictly adhered to safety standards and operational procedures. Collaborated closely with team members to ensure efficient workflow. Restocking shelves with products.

Attractive presentation of items in store

Inventory and stock management

Cashier

Handled customer payments and processed transactions quickly and accurately.

Balanced the cash register at the end of each shift. Provided friendly customer service and helped with inquiries.

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