Operations Management Business
Resume:
MATTHEW
GOODWIN
***********@*****.***
Sumter, SC 29150-9532
Bold Profile
Adept in operations management and leadership, I significantly enhanced customer satisfaction and operational efficiency at Goodwin Boys Towing. My expertise in crane operations and commitment to workplace safety, coupled with a proven track record of reducing costs and waste, positions me as a valuable asset. My approach is characterized by efficient multitasking and fostering a culture of safety and excellence.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
PROFESSIONAL SUMMARY
Operations management
Crane operations
Efficient multitasking
Leadership qualities
Workplace safety
Safety procedures
SKILLS
National Safety Council .
E-med South Carolina
Some College (No Degree): First
Aid.bloodborne] Basic Life Support
.first
South Carolina State Adult
Education
Columbia, SC • 08/2013
GED
South Carolina Fire Academy
Monticello, Sc • 06/2011
Initial Fire Fighting \ Industrial
Hazardous
EDUCATION
• south carolina fire academy
Continuing education in [fire
safety ]
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Goodwin Boyes Towing - Owner and Operator
Sumter, SC • 07/2020 - Current
George Pacific - Crane Operator
Alcolu, SC • 06/2022 - 01/2025
Pallemto Paveing - Loader Operator
Lugoff, SC • 11/2021 - 06/2022
International Paper - Winder Operator \ Quality Lab Tech. Eastover, SC • 12/2010 - 06/2020
WORK HISTORY
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
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Increased customer satisfaction by providing high-quality services and timely communication.
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Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
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• Managed day-to-day business operations.
Performed daily safety checks to achieve safe operating condition of equipment.
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Calculated appropriate size and weight distribution to safely manage load.
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Excelled under pressure by safely executing demanding lifts in challenging weather conditions and tight spaces.
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Operated large cranes to lift and move materials with precision and accuracy.
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Performed thorough pre-and post-operation equipment checks, ensuring optimal functionality and minimal downtime due to mechanical issues.
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• Performed routine lubricating, fueling and cleaning loaders. Ensured site safety by conducting regular equipment inspections and maintenance tasks, reducing downtime incidents.
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• Operated loaders and maintained a asphalt plant.
• Operated multiple types of winding machines proficiently while Jameson Metal - Rewinder Slitter Operator
Sumter, SC • 03/2004 - 04/2009
Cooper Tools - Heat Treat Operator
Sumter, SC • 03/1995 - 07/2003
Exide Battery - Formation Operator
Sumter, SC • 11/1993 - 11/1993
adhering to standardized procedures at all times.
Participated actively in periodic safety meetings aimed at reducing accidents and fostering a safe workplace culture.
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Assisted in training new employees on Winder Operator tasks, helping them become productive team members more rapidly.
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Ensured optimal product quality with thorough attention to detail during winding operations.
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Assisted in minimizing material waste by accurately measuring and cutting materials according to specifications.
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Increased overall productivity with proficient use of rewind equipment, optimizing speed and tension settings.
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Reduced downtime for machine maintenance by performing regular inspections and identifying potential issues.
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Cultivated strong relationships with clients by consistently delivering high-quality products and addressing concerns promptly.
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Optimized machine performance by conducting routine cleaning procedures and replacing worn parts as needed.
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Supported continuous improvement initiatives through active participation in process audits and evaluations.
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Assisted in reducing waste by optimizing material usage during heat treatment processes.
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Facilitated smooth workflow by organizing work area according to standard operating procedures and 5S principles.
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Ensured workplace safety by adhering to company policies and guidelines regarding personal protective equipment and hazardous materials handling.
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Reduced equipment downtime by performing regular maintenance on furnaces, quench tanks, and other heat-treating machinery.
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• Operated various types of machinery, forklifts pallet jacks
• Worked outside in all weather conditions.
Accurately documented all operational data, ensuring up-to-date records for review and analysis.. put battery's on and off charge.
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Accurately documented all operational data, ensuring up-to-date records for review and analysis.
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own a saw mill am building a saw mill shop by cutting all the wood that has gone into it.
PROJECTS
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