Sales Manager Department
Resume:
Eric Reese
New Britain, CT *****
*************@*****.***
To obtain a position with a reputable company that allows me to fully utilize my diverse automotive background and affords me the opportunity for growth. Authorized to work in the US for any employer
Work Experience
General Sales Manager
Oneills Chevrolet Buick Inc-Avon, CT
October 2019 to Present
Responsible for creating and organizing all sales activities for the Sales Department and for ensuring that all staff adhere to company policies and procedures. Taught and continually coached sales consultants both individually and in groups on a sales process focused on customer satisfaction and overcoming objections. Made hiring decisions for Sales Department. Guided sales department through unprecedented turmoil in the automotive industry as a result of covid. During that time my team was responsible for increasing gross profitability by over 100% year over year despite decreases in both new and used vehicle inventory levels. Sales Manager
Hoffman Ford-East Hartford, CT
January 2017 to Present
Responsible for creating and organizing all sales activities for the Sales Department and for ensuring that all staff adhere to company policies and procedures. Taught and continually coached sales consultants both individually and in groups on a sales process focused on customer satisfaction and overcoming objections. Sales Manager
TERRYVILLE CHEVROLET-Terryville, CT
December 2016 to Present
Responsibilities
Responsible for creating and organizing all sales activities for the Sales Department and for ensuring that all staff adhere to company policies and procedures. Taught and continually coaches sales consultants both individually and in groups on a sales process focused on customer satisfaction and overcoming objections. Accomplishments
Implemented policy and procedures resulting in a 50% increase in Internet appointments and sales. Used focused advertising for online marketing to increase traffic to our website using SEO tools and new pricing strategies.
Increased overall new car sales by 29% year over year. Increased used car sales by 22% year over year.
Sales Manager / Internet Sales Manager
O'neills Chevrolet Buick-Avon, CT
February 2012 to September 2014
Responsible for creating and organizing all the sales activities for the Sales Department and for ensuring that all staff adhere to company policies and procedures.
* Taught and continually coached sales consultants both individually and in groups on a sales process focusing on customer satisfaction and overcoming objections.
* Increased sales and profitability by as much as 40% over previous year. Assistant Service Manager
Bertera Subaru-Hartford, CT
October 2011 to February 2012
Assisted service manager in day-to-day operations of service department.
* Assist customers in maintaining and servicing their vehicle in accordance with Subaru's recommendations and selling customers on additional work if necessary while maintaining Subaru's strict standards for customer satisfaction.
Assistant Service Manager
Honda of Watertown-Watertown, CT
March 2009 to September 2011
Assisted Service Manager in day-to-day operations in a Service Department focused on customer satisfaction.
• Acted as liaison between service writers and technicians to ensure proper information was being relayed between both parties.
• Dispatched repair orders to technicians to ensure equitable and even distribution of work. Sales Manager
Schaller Auto World-New Britain, CT
March 2006 to February 2009
Responsible for creating and organizing all the sales activities for the Sales Department and for ensuring that all staff adhere to company policies and procedures.
* Taught and continually coached sales consultants both individually and in groups on a sales process focusing on customer satisfaction and overcoming objections.
* Increased sales and profitability by as much as 70% over previous year while working in both the Chevrolet-Cadillac Stores and Mitsubishi store.
Attended both Joe Verde Training and Zurich Finance and Insurance Training. Experience with Autobase, Dealer Socket, Automate, Reynolds & Reynolds and ADP systems. Education
Psychology / Minor-Criminal Justice
Eastern Connecticut State University
1995 to 1999
Skills
• Auto Service Management
• Email Marketing
• Digital Marketing
• Marketing
Certifications and Licenses
Driver's License
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