Support Worker Patient Care

MARIA NDAGIRE MULUNGI

NURSE/COUNSELOR/SUPPORT WORKER.

236-***-**** ***************@*****.*** Calgary, AB T3J 3L3 Caring youth Worker with 5 years of experience mentoring, troubled adolescents. Adept at working with homeless, runaway, and delinquent in supervising youth activities, teaching life skills, and promoting self-esteem and healing though individual and group counselling, Analyses situations effectively and accurately work independently SKILLS

• Behavioural support • Health and safety awareness

• Emotional support • Daily living support

• Active listening • confidentiality and privacy

• Medication administration • Documentation and reporting

• Verbal and written communication • Teamwork and collaboration

• First aid and CPR

EXPERIENCE

THE ASHARP FOUNDATION - SUPPORT WORKER / NURSING ASSISTANT Calgary, AB APRIL 2023 - Current

• Assisted nurses with patient care activities such as vital sign monitoring, ambulation, and hygiene.

• Maintained a clean and safe environment for patients.

• Documented and reported patient information to the nursing staff

• Answered patient call signals, signal lights or bells to determine patient needs.

• Provided assistance with daily living activities like eating or bathing when necessary.

• Took and recorded temperatures, blood pressure and other vital signs.

• Checked vital signs and recorded intake information to monitor patient stability.

• Monitored vital signs, glucose levels, and other indicators of health status regularly.

• Provided compassionate care to patients in a variety of medical settings.

• Recognized changes in patient conditions immediately and reported any concerns promptly.

• Responded quickly to emergency situations while maintaining professionalism at all times COUNSELOR

BUTABIKA MENTAL HOSPITAL HEALTHY CARE Kampala, KAMPALA January 2013 - September 2022

• Maintained detailed records of client progress while adhering to confidentiality regulations.

• Provided supportive and non-judgmental guidance during crisis intervention, promoting emotional regulation and problem-solving.

• Demonstrated strong interpersonal communication skills when interacting with clients, colleagues, families and other stakeholders.

• Guided clients in developing skills or strategies to help overcome dependencies.

• Established appropriate boundaries with clients while providing a safe space for them to express themselves freely.

• Counselled clients or patients to adjust to life and make positive changes.

• Fostered an environment of trust between counsellor and client through active listening techniques.

• Organized client referrals to appropriate services and resources.

• Monitored clients' use of medications.

• Collaborated effectively with families, doctors, and other professionals to provide holistic support for clients.

• Worked with coworkers to complete tasks.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. EDUCATION

DIPLOMA IN NURSING

Mulago school of Nursing and Midwifery, Kampala

DIPLOMA IN COUNSELING YMCA,

Kampala

DIPLOMA IN SOCIAL WORK JUN 2022

COMMUNITY DEVELOPMENT

CERTIFICATIONS

Dec 2018

May 2013

• Certificate in Nursing

• License in Nursing

• First Aid/ CPR

REFERENCES

References available upon request

VOLUNTEER EXPERIENCE

CLIENT CARE COORDINATOR SURREY, BC MOSAIC January 2023 - January 2024

• Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.

APPROACHABLE * DILIGENT* COMPASSIONATE*

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