Administrative Assistant, Customer Service, Secretary
Resume:
MAVIS ASIEDU
*************@*****.***
PROFILE SUMMARY
Highly motivated and organized individual with strong desire for building and maintaining good client relationships. Strong communication skills with a passion for delivering exceptional customer service. Able to work effectively as individual and a great team member. EDUCATION
University of Cape Coast BA Communication Studies August 2019 – August 2023 Mfantsiman Girls SHS General Arts October 2016 – June 2019 Godsent School Complex BECE September 2015- June 2016 WORK EXPERIENCE
College of Distance Education (UCC) – Administrative Assistant (National Service) November 2023 – October 2024
Section Duties
Worked as the Secretary in the Admissions Section.
Attended meetings with the Head of Section.
Drafted minutes of meetings for the approval of the Sectional Head.
Typed letters and documents for the Section.
Responded to enquiries from students and applicants via mail.
Cordinated the receipt and distribution of letters and documents among other Units in the College.
Assisted in the selection of qualified applicants for admission.
Assisted applicants in filling application forms.
Offered guidance to applicants on various program entry requirements.
Weekend Activities
Helped in the printing and distribution of admitted applicants lists to the various study centers at the beginning of the academic year.
Represented the College at the Frafraha study center for an orientation program for the newly admitted applicants.
Engaged in weekend face-to-face and online teaching supervision.
Invigilated quizzes and end of semester examinations.
Participated in marking of quizzes and checking of allocated marks for marked examination scripts.
Mature Entrance Examination
Prepared necessary documents, including duration, teaching timetable and examination dates, for distribution to study centers.
Prepared appointment letters for course tutors, secured approval from the College Provost, and ensured timely distribution to selected tutors.
Distributed teaching and learning materials to the various study centers.
Called applicants to orient them on the mature entrance classes and examination.
Received applicants on arrival, provided accommodation information, and ensured a smooth transition to their study program.
Supervised classes to ensure lecturer attendance and maintained a conducive learning environment.
Invigilated examinations to smooth conduct of exams.
Collated the results from the examination and entered the results for each applicants.
Selected qualified applicants for admission into their choice of study programs. Cape FM Co-Host (Attachment) June 2022 – August 2022
Engaged in conversations, discussions and interviews alongside the main host.
Researched and prepared news content, topics and questions for upcoming shows.
Gathered entertainment news and topics for discussion on the Evening Orange Drive show.
Sourced quotes, fun facts and health tips for the Mid-Morning show.
Interacted with listeners through phone calls and text messages for their submissions and requests.
Assisted the host in running the program, ensuring smooth execution and delivery.
Co-hosted special programs, such as music request shows and birthday wish segments.
Contributed to the planning and execution of the 2022 Orange Friday Launch. SKILLS
Multitasking Great Verbal Communication Attention to detail Analytical Team player Computing skills
Listening skills Report writing Problem solving
LANGUAGES
English
Fante
French (Intermittent)
REFERENCES
Prof. Emmanuel Kwasi Abu
Head, Maths and Science
College of Distance Education, UCC
****@***.***.**
Dr. Mrs. Sophia A. Abnory
Head, Admissions Section
College of Distance Education, UCC
******.******@***.***.**
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