Service Delivery Manager

Jacob Bushey

Plattsburgh, NY *****

+1-518-***-****

************@*****.***

Professional Summary

Proven Manager at Scott Obrien, adept in team leadership and complex problem-solving, significantly enhancing customer satisfaction and employee productivity. Expert in managing time-sensitive tasks and fostering open communication, ensuring a professional and efficient work environment. Skilled in verbal and written communication, consistently achieving goals with high-quality service delivery.

Skills

Team Leadership

Time Management

Verbal and written communication

Complex Problem-Solving

Work History

April 2021 - Current

Scott Obrien - Plattsburgh, NY

Manager

Managed and motivated employees to be productive and engaged in work.

Accomplished multiple tasks within established timeframes.

Maintained professional, organized, and safe environment for employees and patrons.

Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Peru Central School Peru, NY

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