Customer Service, Aircraft Maintenance Officer, Logistics Officer
Resume:
MADELON REYES QUIAMBAO
Floridablanca, Pampanga
Contact No.: 092*-***-**** (viber account) /099*-***-**** (signal account) Email Add: ***********@*****.***
OBJECTIVE: Pro-active, Dedicated and detail-oriented professional with extensive experience in security, safety, aircraft maintenance, and record keeping and financial accuracy, seeking to leverage administrative skills to enhance operational efficiency and compliance. Proficient in managing safety protocols, conducting thorough inspections, ensuring adherence to regulatory standards, and maintaining records and providing customer service, with swift capacity to learn and apply new skills. Committed to maintaining high safety standards and to continuous learning and professional development to drive innovation and growth. Nickname : Madel/Madz
Sex : Female
Age : 38 y/o
Date of Birth : 15 October 1986
Place of Birth : Lipa City, Batangas
Civil Status : Married
Height : 5’ 4”
Weight : 75 kgs
Nationality : Filipino
Dialects : Tagalog & English
Traits : Flexible, industrious, responsible and hardworking Educational Attainment : College Grad (BS Computer Science) Executive Officer, 434
th
Supply and Support Squadron (January 2024- 01
February 2025)
• responsible for overseeing various aspects of its operations Safety Officer, 434
th
Supply and Support Squadron (January 2024- 2025)
• Prepares a Unit Safety Program and field safety SOP focused on awareness
(rather than reactive safety reporting)
• Reviews policies and directives and recommends procedures for increasing safety in Unit Operations, as well as in operations involving receipt, handling, storage, transport and issuance of supplies
PERSONAL INFORMATION
WORK EXPERIENCES
• Recommends procedural changes to the commander that will reduce accident risk, injury and property loss.
• Organizes a safety committee, if needed, to assist with inspections and the formulations of safety procedures
Aircraft Maintenance Officer – 430
th
Aircraft Maintenance Group, 5
th
Fighter
Wing (September 2020-01 February 2025)
• Plans and organize aircraft maintenance activities, and provides required space, test equipment, tools. and spare parts.
• Directs aircraft maintenance activities.
• Coordinates aircraft maintenance activities.
• Supervises technical aircraft maintenance functions.
• Mentored junior technicians in advanced troubleshooting techniques, fostering a culture of continuous learning and professional growth.
• Led a team of technicians in daily maintenance operations, promoting a safe and efficient work environment.
• Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Operations Officers – 433
rd
Avionics and Armaments Maintenance Squadron
(November 2023- March 2024)
• Updated and published standard operating procedures (SOPs) using the input and feedback of Technicians resulting in clearer and more useful instruction for users.
• Implemented processes that simplified procedures and reduced average processing time.
• Coordinated and led meetings to inform senior leaders in operational challenges and suggested improvements.
• Verified compliance with best practices throughout organization. Assistant Group Director for Logistics - 430
th
Aircraft Maintenance Group
(March 2023- November 2024)
• Mentored junior members, contributing to their professional growth and development.
• Prepares presentation for a weekly logistics meeting
• Prepares minutes of meeting
• Prepares Aircraft Status
• Prepares and program the aircraft spares needed
• Monitor the procurement process of aircraft spares Assistant Group Director for Administration and Personnel - 430 th
Aircraft
Maintenance Group (March 2021- March 2022)
• Developed strong working relationships with colleagues, contributing to a positive work environment.
• Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Aided colleagues, managers, and customers through regular communication and assistance.
• Prepares presentation for a weekly meeting
• Prepares Minutes of Meeting
Administration and Personnel Officer – 546
th
Base Services Squadron (January
2017- March 2021)
• Developed strong working relationships with colleagues, contributing to a positive work environment.
• Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Aided colleagues, managers, and customers through regular communication and assistance.
• Prepares presentation for a weekly meeting
• Prepares Minutes of Meeting
Computer Operator, 420
th
Supply Wing (April 2010-December 2016)
responsible for the day-to-day operation and maintenance of computer hardware and software.
Cashier, SM CITY, Lipa City Batangas (January- June 2029)
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns. Cash Sorter, BDO Cash Hub, Lipa City Batangas (May to November 2008)
• Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
• Used hand-held scanners to sort items into specific categories.
• Stacked items according to weights, sizes, types, and picking priorities.
• Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
• Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
• Inspected items for damage or defects before sorting as part of quality control process.
• Followed company policies and procedures to produce consistent work results.
• Computer Literate
• Exceptional Communication Skills
• Successful working in a team environment and as well as independently
• The ability to work under pressure and multi-task by remaining focused and goal-oriented
• The ability to follow instructions and deliver quality result CHRISTOPHER S SALVADOR
Basa Air Base, Floridablanca Pampanga
JOANA MARIE T INTAC
Dita Cuenca Batangas
Mark Joseph C Burce
Brgy Cale, Tanauan City Batangas
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
MADELON R QUIAMBAO
Applicant
SKILLS
CHARACTER REFERENCES
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