Customer Service Delivery Driver

Robert Richardson

*** ********* **, ****** *****, FL 33881

Phone: 214-***-****

Email: *************@*****.***

Objective

Retired Mortgage and Real Estate Entrepreneur seeks part-time opportunity to fill in the gaps Monday - Friday.

Skills and Abilities

Customer Service: Proven ability to deliver excellent customer experiences, with strong interpersonal skills and a focus on customer satisfaction.

Time Management: Efficiently managed delivery schedules and front-of-store tasks, ensuring timely service and operational efficiency.

Leadership and Management: Extensive experience in leading teams and managing branch operations within the mortgage industry.

Problem Solving: Demonstrated ability to resolve customer issues and adapt to changing circumstances in a fast-paced environment.

Communication: Effective communicator with a knack for building rapport with customers and team members alike

Work Experience

Panera Bread, Toledo, Ohio

Front of Store / Delivery Driver

2020 - 2022

Provided exceptional customer service in a busy retail environment, contributing to a positive dining experience and repeat customer visits.

Managed delivery routes and schedules, ensuring timely and accurate delivery of orders while maintaining high standards of customer satisfaction.

Assisted in maintaining cleanliness and organization of the front-of-store area, enhancing the overall customer experience.

Collaborated with team members to streamline operations and improve service delivery.

Edible Arrangements, Ronkonkoma, NY

Delivery Driver

2019 - 2020

Delivered arrangements to customers promptly and courteously, ensuring a high level of customer satisfaction.

Assisted in the preparation and organization of orders, maintaining quality and presentation standards.

Lend America Mortgage Corp, Melville, NY

Vice President / Mortgage Branch Owner

1990 - 2015

Owned and operated a successful mortgage branch, overseeing all aspects of business operations including sales, compliance, and customer service.

Led a team of mortgage professionals, providing guidance and support to achieve sales targets and customer satisfaction.

Developed and maintained strong relationships with clients, ensuring repeat business and referrals

Education

Pace University, New York NY

Master of Finance, 1984

Additional Information

Available for part-time work Monday through Friday.

Seeking opportunities to leverage extensive experience in customer service and business operations.

Contact this candidate