Cati Martins
She/her
***********@*****.***
https://www.linkedin.com/in/cati-martins-05153065
778-***-**** Contact
“A professional with the flexibility and willingness to jump into various tasks as needed, who is ready to adapt to new challenges and continuously contribute to operational excellence.’’
Professional Summary
Dynamic and results-driven Procurement and Sourcing Specialist with over 10 years of experience in procurement, supplier management, and strategic sourcing across multiple industries. Proven ability to identify cost-saving opportunities, negotiate contracts, and streamline sourcing processes. Adept at leveraging data-driven strategies to enhance efficiency, maintain supplier and Stakeholder relationships, and align procurement goals with organizational objectives.
Education
Bachelor’s degree in supply chain management
Post Degree in People Management
Certifications
Certified Professional in Supply Management (CPSM)
Lean Six Sigma Black Belt
Achievements
Achieved cumulative cost savings of $10M across procurement roles through strategic sourcing initiatives.
Successfully reduced lead times by 25% by implementing supplier performance improvement programs.
Played a key role in deploying an ERP system upgrade, enhancing procurement workflow efficiency by 30%.
Lead SAP implementation.
Negotiated contract with a key supplier in a 15% cost reduction on a critical component.
Reduced Inventory Levels - Successfully reduced inventory levels by 15% through effective inventory-management and optimization techniques.
Implemented efficient inventory processes, resulting in a 20% reduction in inventory handling time.
Technical Skills
Languages: English – Portuguese – Spanish
ERP Systems: WMS, SAP Ariba, Oracle, Coupa
Advanced Excel, Power BI, SQL, and Tableau for analytics and reporting
Project management tools: Jira, Trello
Market research and supplier performance evaluation
Expert in Customer and Stakeholders Service Relations
Professional Experience:
Booking.com North America
Customer Service Representative
2021 – Dec 2024
Zendesk, Tableau, Oracle
Manage Contract, Forecast and Budget for a large Hotels Corporation -B2B.
Manage Tickets, renewals and billing disputes and troubleshooting in the SaaS.
Handle questions, complaints, and requests from customers, within company policies and procedures, and contribute to customer satisfaction.
Management of incoming user appeals, triaging or escalating to appropriate service teams to ensure quality resolutions and establishing feedback to ensure the creation of a continuous improvement.
Enter vendor invoices for payment, monitor client staff on data entry of vendor invoices and credit card receipts for payment, reconcile vendor accounts and statements, and maintain updated vendor files.
Gerdau Long Steel - South and North America
Procurement and Contract Specialist
2008 – 2021
Sap System
Managed Vendor Contracts and oversee materials Contracts.
Managed sourcing operations achieving $2M in cost savings through competitive bidding and vendor consolidation.
Streamlined supplier onboarding processes, reducing cycle times by 20%.
Collaborated with engineering and R&D teams to align supplier capabilities with product requirements.
Developed and maintained a supplier database, improving data visibility and reporting accuracy.
Negotiated long-term agreements with vendors, securing favorables payment terms and discounts.
Conducted market research to identify alternative suppliers, reducing dependency on single-source vendors.
Developed and implemented KPIs to track supplier performance and ensure adherence to SLAs.
Managed a spend portfolio of $28M annually, ensuring compliance with procurement policies.
Assess scheduling factors and review manufacturing order status to ensure SOX compliance.
Update purchase order timelines and track supplier performance.
Ensure seamless coordination between planning, production, and quality management teams to meet product delivery deadlines.
Maintain detailed records of purchases, invoices, and budget allocations.
Ensure all purchase requests align with financial guidelines and operational needs.
GM - General Motors Automotive Company
Material Planning Analyst
2004 – 2008
Sap System
Control and material planning
Vendor relations
Supported sourcing teams in preparing RFPs and evaluating supplier bids.
Conducted spend analysis to identify cost-saving opportunities across multiple categories.
Monitored procurement workflows to ensure compliance with company policies and regulatory standards.
Prepared monthly reports detailing savings achieved, supplier performance, and market trends.
Work with the finance team to process payments and reconcile accounts.
Labatt Brewery – InBev Group
Procurement Specialist
2000 – 2004
Sap System
Assisted in sourcing activities for logistics and transportation services, saving 10% in annual costs.
Coordinated with suppliers to address delivery delays and resolved service issues promptly.
Maintained purchase order records and ensured timely invoice processing.
Supported senior staff in contract review and supplier performance assessments.