Quality Assurance Operations Specialist
Resume:
ETONIA RENEE JONES
Payroll Operations Specialist
470-***-**** ***********@*****.*** LinkedIn/Portfolio Atlanta, GA Summary
• 5+ years of experience in Payroll.
• 6+ years of experience in Kronos and ADP/SAP
• 5+ years of experience in POS Interface & People Soft
• 6+ years of experience in HR Operations
• 5+ years of experience in Taleo Interface
• 5+ years of experience in Oracle and BMC Remedy
• 3+ years of Quality Assurance
• 3+ years of Implementation
• 3+ years of Indeed
• 3+ years of Paycor
• 3+ years of Reporting
Skills
ADP BMC Remedy Excel HRIS Kronos Oracle Peoplesoft Powerpoint Quality Assurance SAP Taleo Training Programs Data Entry Payroll Processing Workday SME Leadership Problem Solving Recruitment Placement Team Player Exceptional Customer Service
Experience
Lish's Perfect Dishes Location
Payroll Operations Specialist 01/2017 - Present
Answered questions and addressed complaints
Answered all incoming calls and redirected them or kept messages Oversea adjustments, commissions, and/or expenses
Prepared outgoing mail by drafting correspondence, securing parcels etc Manage Drug & Background Screening
Create New Job orders and/or requisitions
Monitored office supplies and placed orders when necessary Kept updated records and files
Process Payroll
Conducted single or group interviews
Processed terminations
Assisted as a SME on didn't process throughout HR
Handled Garnishments and Unemployment claims, request, or issues Create Reports on Billing and Pay Out bi-weekly, weekly, etc Responded to internal and external HR related employee inquiries Assisted supervisors in performance management procedures Set up orientations, onboarding, and update records with new hires Create profiles for New Hires
Follow-up work throughout the Onboarding Process
Conduct in person or written Terminations
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Experience
Faxon Machinery Location
Payroll Operations Specialist 10/2015 - 12/2016
Answered questions and addressed complaints
Answered all incoming calls and redirected them or kept messages Prepared outgoing mail by drafting correspondence, securing parcels etc Checked, sorted, and forwarded emails
Monitored office supplies and placed orders when necessary Responded to internal and external HR related employee inquiries or requests Took up other duties as assigned (travel arrangements, schedules etc.) Assisted supervisors in performance management procedures Scheduled meetings, interviews, HR events etc. and maintained the team's agenda Set up orientations, onboarding, and updated records with new hires The Job Store Location
Quality Assurance 07/2014 - 09/2015
Interpreted and implemented quality assurance standards and procedures Evaluated adequacy of quality assurance standards
Documented internal audits and other quality assurance activities Developed, recommended, and monitored corrective and preventive actions Collected and compiled statistical quality data
Responsible for document management systems
Assured ongoing compliance with quality and industry regulatory requirements Verified direct deposit, SSN, and any personal information pertinent to assuring efficient quality so that employees received wages correctly and promptly
Axcess Staffing Location
Scheduler/HR Admin 08/2013 - 06/2014
Created, monitored, and analyzed production schedules in accordance with the standard best practice for managers Scheduled the production process and departmental activities relating to material, employee, and labor availability Efficiently assigned production to minimize company costs and meet delivery deadlines Worked with the manager to execute and implement process improvements Worked with managers to develop potential solutions to improve production performance Scheduled training programs for staff to develop themselves on the job and meet production goals Generated daily or weekly production reports to managers for critical decision-making purposes Education
Aiken High School Cincinnati, OH
Diploma received 09/2004 - 05/2007
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