QUALIFICATIONS
Key Connections ABA Services **/2022 – present
Billing/Credentialing Specialist
Verifies patient-specific benefits and precisely documents specifics for various payer plans including patient coverage, cost-share, and access/provider options according to specific SOPs.
Submit insurance claims to clearinghouse electronically or via paper claim.
Ensure claim information is complete and accurate.
Prepare and submit secondary claims upon processing by primary carrier.
Knowledge of insurance websites
Follow up with insurance carriers on unpaid or rejected claims.
Receive and post payments from insurance and patient responsibility through Central Reach, PureSight, or Insurance websites, PaySpan, Zelis
Billing for all ABA Services via AcuPoint, Central Reach after 10/2022
Credentialing for all new BCBA’s (CAQH, Insurances)
Alliance Lifetime Mental Health 9/2024 – present
Assist with Best Practice set-up
Guidance through Claim denials via InSync
Training Admin. Staff with Billing questions
Light Mental Health, LLC – Kelly Hargett, PMHNP-BC 7/2024 – present
Assist with Best Practice set-up
Guidance through Claim denials
Post payments are needed
Counseling, Coaching & Consulting – Manjit Khalsa, EdD 7/2023 – present
Full cycle billing via Therapy Notes
Invoicing Clients on Monthly Basis and processing payments
Send & Upload Intake documents
Respond to all inquiries via phone or email
Katherine T. Lambert, LICSW 2015 - present
Full cycle billing and credentialing
Unemployment 01/2022 – 03/2022
April D Farley, Self-employed – Remote July 2018 to Present
Credentialing / Billing Consultant
Accounts Receivable Recovery, when necessary, call insurance companies regarding any discrepancies in payments
Monitor denied claims and work to resolve any issues to obtain payment
Insurance carrier enrollment and re-enrollment for group and clinical staff, the maintenance of these providers in in CAQH,
Acquire a CAQH ID for the provider, complete CAQH information, and maintain the CAQH ID information for the provider.
Full-cycle Insurance credentialing & Insurance billing and Insurance Verification
Maintain knowledge of multiple Billing Platforms
Comprehensive Health Services, LLC February 2020 to November 2021
Billing/credentialing Specialist
Accounts Receivable Recovery, when necessary, call insurance companies regarding any discrepancies in payments
Insurance carrier enrollment and re-enrollment for group and clinical staff, the maintenance of these providers in in CAQH,
Notify all staff of any upcoming billing protocol changes
Implemented the bring back all Billing Functions in-house
Monitor denied claims and work to resolve any issues to obtain payment
Monitor patient statement prior to mailing for accuracy
Managed all aspect of the Implementation of a New EMR/billing software (IACANotes to InSync)
Ally Integrated Healthcare - Part-time (remote position) February 2020 to January 2021
Billing/credentialing Specialist
Full cycle Behavioral Health Billing, Practice/Provider Credentialing.
Review and submit claims 3-4 times a week, post all payment via ERA, health insurance websites, using AdvancedMD. Assign Pt balances. Submit Month End reports and other reports requested
Waltham Behavioral Health, LLC - January 2015 to February 2020
Credentialing / Billing Consultant
Accounts Receivable Recovery, when necessary, call insurance companies regarding any discrepancies in payments
Review and submitted claims 3-4 times a week, post all payment via ERA, health insurance websites, using AdvancedMD
Insurance carrier enrollment and re-enrollment for group and clinical staff, the maintenance of these providers in in CAQH,
Acquire a CAQH ID for the provider, complete CAQH information, and update the
CAQH ID information for the provider.
Knowledge of insurance websites
Train front end and Intake staff on the importance of information obtained for claim and treatment
Submit Month End reports for Payroll and other reports requested
EDUCATION
Greater Lowell Regional High School 1985
Graduated (H.S. Diploma) – Major- Marketing and Distributive Education
SKILLS
Experience with several billing software, Word, Excel, Payroll platforms, CAQH, Google Docs, Teams, Zoom, Electronic Data Interchange/3rd party clearinghouse environment, eligibility platforms, MCO portals, Medicare, and Medicaid.