Customer Service Support

Michael Curtis

Looking for great work and even greater opportunity

Waterbury, CT 06704

****************@*****.***

+1-203-***-****

Professional Summary

Motivated worker skilled in numerous branches of skills that meet your requirements. Finishes projects and task at hand in haste and accuracy in the scheduled times. Has some understanding of leadership and management skills, willing to learn more. Committed to growing futures for any company as well as my career.

Work Experience:

Cashier/Customer Service

Burlington Stores-Waterbury, CT

March 2024 to October 2024

Tending the cash register and stocking the shelves with merchandise. Rearranging and organizing the clothing racks. I have an understanding with setting layaways and handling returns. I know how to remove security tags on items as well as how to lock them. Outstanding customer support and persuasive charisma.

Packer

Amazon Warehouse-North Haven, CT

September 2020 to October 2023

When first started my employment with Amazon, my position was packing; carefully and cautiously placing customer items and packing them with safety dunnage and shipping tag. After serveral months in my employment, I was trained in new positions, known as water spider; the responsibility consisted of stocking cardboard boxes for fellow packers. Stowing was a position that consist of placing various items into different sized bins, that were redirected to different areas of the warehouse. Along with the packing experience I've obtained a knowledge of working electric pallet jacks for the dock bays and shipping over the course of my employment. My work hours were full time and were weekly and consisted of 13 hours a shift.

Manufactory

Global Steering Systems LLC-Watertown, CT

October 2018 to August 2020

When I worked for this company, I running multiple machines; many being automatic, manual and hand- based assembly. I am capable of producing a large quantity of parts, completing tasks that were needed for the manufactory and even assited my collegues with their overdue work. I used company PPE and tools at the facility, I know how to use chemicals and various tools like calipers, scales and scanners. At the of my shift, I recorded the production count and scrap parts made within the day, and properly cleaned the work area, disposing of both chemicals and shrapnel metals and PPE.

Customer Service Associate

Walgreens-Bridgeport, CT

December 2013 to September 2018

5 years of customer service, cash handeling and working at multiple store locations. Great to work with and willing to be cooperative, supervisors and with peers. Available for any shift, as well as transfer to any nearby locations. Takes action under extreme pressure. Advance understanding in the services of Western Union and photo technician.

Skills

• Heavy lifting (5 years)

• Kitchen management (2 years)

• Microsoft Word (1 year)

• Production planning (3 years)

• Organizational skills (3 years)

• Quick service & fast food restaurant

• Hospitality management (3 years)

• Fashion retail (2 years)

• Warehouse management system

• Stamping press (3 years)

• Chef (2 years)

• Attention to detail (3 years)

• Industrial equipment (2 years)

• Sanitation

• Pizza experience (2 years)

• Basic knife skills

• Dimensional inspection

• Communication skills (3 years)

• Management (1 year)

• Car wash (1 year)

• Recycling (1 year)

• Sales management (2 years)

• Windows (6 years)

• Microsoft Outlook Calendar (3 years)

• Analysis skills (1 year)

• Packaging (3 years)

• Manufacturing (3 years)

• Photography

• Cleaning (5 years)

• Commercial cleaning (2 years)

• Manufacturing facility (4 years)

• Cooking (3 years)

• Fine dining experience

• Lean manufacturing (2 years)

• Kitchen experience (2 years)

• Teamwork

• Pet care (2 years)

• Guest services (5 years)

• Social media management (4 years)

• Upselling

• Catering

• Leadership

• Stocking (5 years)

• Supervising experience (2 years)

• Electric pallet jack (2 years)

• Culinary experience (3 years)

• Customer Service (5 years)

• Microsoft Excel (1 year)

• Computer skills (1 year)

• Knife skills (2 years)

• Host/hostess experience (1 year)

• Data entry

• Assembly (3 years)

• Warehouse Experience (5 years)

• Machine operation (3 years)

• Food handling (1 year)

• Animal care (2 years)

• Account management (2 years)

• Load & unload (3 years)

• Custodial experience (3 years)

• Math (5 years)

• Time management (2 years)

• Bakery (1 year)

• Order fulfillment (1 year)

• Appointment scheduling (2 years)

• Team management (1 year)

• Basic math (6 years)

• Customer relationship management

• Assembly line

• Tooling (2 years)

• Floor buffing (2 years)

• Dietary aide experience (1 year)

• Laundry (6 years)

• Pallet Jack (2 years)

• Meal preparation (3 years)

• Pet grooming (2 years)

• Precision measuring instruments (2 years)

• Microsoft Outlook (3 years)

• Sales (2 years)

• Hospitality (4 years)

• Food safety

• Photo editing (1 year)

• Snow plowing (1 year)

• QuickBooks

• Customer service (6 years)

• Software troubleshooting (1 year)

• Senior care

• Plastics injection molding

• Sewing (1 year)

• Grocery store (3 years)

• Maintenance

• Animal handling (2 years)

• Hand tools (3 years)

• Sales (1 year)

• Document management (2 years)

• Salesforce

• Calipers (1 year)

• Machining (1 year)

• Mobile devices (5 years)

• Call center

• Industrial cleaning (2 years)

• Work ethic (3 years)

• Café

• Public speaking

• Technical sales

• Aloha POS

• Cash Handling (6 years)

• Patient monitoring

• Janitorial experience (2 years)

• Live chat

• Manufacturing maintenance (1 year)

• Forklift (1 year)

• Retail sales (3 years)

• Power tools

• B2B sales

• Google Docs (2 years)

• Quality assurance (2 years)

• Dishwashing (6 years)

• Serving (1 year)

• Food industry

• Moving (2 years)

• Product demos

• Inventory control

• Computer literacy (3 years)

• Office experience (1 year)

• Patient observation (1 year)

• Micrometer (2 years)

• Shipping & Receiving (5 years)

• Customer Care (5 years)

• Materials handling (3 years)

• Quality control

• Microsoft Office (2 years)

• GMP

• Creativity (5 years)

• Press brake machine (2 years)

• Teamwork (3 years)

• Outside sales

• Cash register (6 years)

• Coordinate measuring machine (1 year)

• Phone etiquette

• Presentation skills (2 years)

• Caregiving (1 year)

• Customer Support (5 years)

• CSR (4 years)

• Childcare (2 years)

• Produce

• Barista experience

• Typing (4 years)

• Photo manipulation (2 years)

• Negotiation (3 years)

• Strategic planning

• Microsoft Powerpoint (2 years)

• Writing skills (4 years)

• Microsoft Access (2 years)

Languages

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