Patient Care Customer Service
Resume:
Shanericka Dillard
NHA CPT,CCMA
Dallas, TX *****
*******.************@*****.***
Professional Summary
Seasoned Certified phlebotomist, and Clinical Medical Assistant, with certification and strong track record in Phlebotomy with more than 10 years of experience. Possessing skills acquired within the medical field that apply towards teamwork, customer service, navigational skills, management, patient care including but not limited to apheresis training, EKG training and the ability to adapt to changing priorities based on the organizational needs; Above all else, I am committed to the care and improvement to human life.
SKILLS
●ACTIVE LISTENING
●CPR AED BLS FIRSTAID
●EKG PROCEDURES
●PATIENT CARE
●CORE CURRICULUM MEDICAL TERMINOLOGY
● PHLEBOTOMY/IV’S
EXPERIENCE
METHODIST HOSPITAL DALLAS
PHLEBOTOMIST
May 2024-Current
●Perform phlebotomy in a timely urgent pace
●Provide urgent patient care
●Run stats and routine daily blood draws
Devanish Lab Werks
Traveling Phlebotomist
August 2022-April 2024
●Traveling up to 40 mile radius from Dallas Texas
●Performing phlebotomy‘s flu vaccine TB shots collecting vitals
●Providing customer service in the homes and offices of patients. Sending and processing specimens to specific destination area
Axle Health
Traveling phlebotomist
September 2021-2022
●Traveling up to 40 mile radius from Dallas Texas
●Performing phlebotomy‘s flu vaccine TB shots collecting vitals
●Providing customer service in the homes and offices of patients. Sending and processing specimens to specific destination area
Texas Sport Medicine and Othropadeic Group
CCMA
April 2021-September 2021
●Prepare Treatment, medications and collect essential documents for HIPPA
●EMR system works,patient care scheduling and authorization for insurance claims
Texas Pain Physicians, North Dallas,TX - CCMA
June 2019 - May 2021
●Prepare treatment medications and collect all consent forms
●Authorize drug refills and provide prescription information to pharmacies
Davita Kidney Care, Dallas,TX - CCHT
August 2018 - May 2020
●Use of Fresenius 2008 T machine connecting Nipro blood tubing for hemodialysis.
●Cannulation of the fistulas and/ or grafts per venous and arterial access .
●Advanced patient care while providing consistent monitoring of vitals, documentation of blood flow rate per EMR system snappy.
●Perform and follow proper infection control via HIPPA guidelines.
Carter BloodCare, Paris, TX - Phlebotomist II
February 2015-AUGUST 2018
●Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
●Enter patient specimen, insurance, or billing information into the computer
●Collect fluid or tissue samples, using appropropriate collection procedures including apheresis(trimo/platelet)
Neurology and Pain care Associates, Paris,Tx- Medical Assistant July 2016-August 2018 (PRN)
●Assistant and set up procedures and post op assistance
●Triage for patient concerns of medications and or patient concerns for procedures
EDUCATION
Paris Junior College, Paris, TX - CCMA Certified Clinical Medical Assistant HIGHEST HONOR ROLL ACHIEVEMENT WITH PARIS JUNIOR COLLEGE 2016
April 2016 - JULY 2016
●GPA 3.94
●NHA certified #Z7C6C8D9
Kiamichi Technology Center, Hugo, OK- NHA CPT/CNA
April 2014-DECEMBER 2014 LEADERSHIP AWARD WITH KIAMICHI TECHNOLOGY CENTER 2014
●Long Term care Nurse Aide CNA
●NHA CPT #H6Z5K6S2
Paris High School, Paris,TX- High School Diploma
August 2002- JUNE 2006 GPA 3.5/ TEXAS SCHOLAR
Contact this candidate