Security Officer Code Compliance
Resume:
Gary Santiago
Cape Coral, FL *****
********@*****.***
Authorized to work in the US for any employer.
Work Experience
Security Officer Global Security
July 2024-Present
•Currently work as a full time Security Officer at, one of downtown Ft Myers Florida premiere hotels, The Luminary.
•I am responsible for the safety and security of over 100 employees and over 240 hotel guest rooms settled into a 12 story structure with outlying properties.
•My primary responsibility is to patrol The Luminary Hotel, The Oxbow Restaurant, Caloosa Sound Convention Center and the Caloosa Amphitheater on foot to ensure the safety of personnel, property, and guests and professionally handle any situation that arises by de-escalating situations that can cause harm to bystanders.
•I am also responsible for the safety and security of all guests and hotel personnel in the 4 restaurants and bars, the hotel pool, the conference rooms and exercise facilities within the hotel.
•I have been able to perform my duties with minimal to no force using a variety of communication techniques that have been honed over 34 years of Military/Federal Government service.
Parts and Sales Manager
AutoZone-Cape Coral, FL
May 2023 to Present
• I assist the store manager in supervising store personnel with training and development.
• I have assumed responsibility of store operations in the store manager’s absence, and on assigned shifts.
• I ensure all company policies, and loss prevention procedures are followed.
• I utilize ZNET, which is the company software, to help customers locate merchandise or find suitable alternatives.
• I assist in maintaining a safe working environment while ensuring personnel are implementing those practices including PPE (Personal Protective Equipment).
• I conduct and review all opening and closing procedures by ensuring all money is accounted for, and the store is secured in accordance with company policy.
• I manage any emergency or situation and conduct proper emergency procedures in accordance with company policy and procedures.
• I assist and address customer concerns, sometimes in a hostile environment and try to resolve them with a goal of turning a complaint into a compliment.
Security Officer
Capital Protection and Investigations-Sarasota, FL
December 2022 to Present
• Currently working as a part time security officer on call.
• I have worked large events such as College Football Playoff games, Monster Truck Rallies, and other large scale events at Camping World Stadium in Orlando and other venues.
• I have worked security for exclusive residential resorts, such as Coquina Beach Resort, ensuring safety and security of all residents and property.
• I have patrolled both by vehicle and on foot to provide and ensure safety of personnel and equipment on construction sites valued at 100’s of thousands of dollars.
Lead Range Safety Officer
United States Department Of Defense-Twentynine Palms Base, CA
January 2014 to June 2022
• Served as the Range Safety Lead for the Range Safety section responsible for supervising and reinforcing the established safety program, MCO 3570.1c, and CCO 3500.4K aboard MCAGCC Twentynine Palms.
• I supervised and directed 10 Range Safety Officers in the performance of their duties on a daily basis.
• Systematically evaluated the Range Safety Program to determine effectiveness and compliance and post inspections, to ensure units were utilizing ranges and facilities correctly and the weapon systems and DODIC's that are being utilized are in accordance with annex "C" of CCO 3500.4K.
• I worked closely and coordinated daily requirements, with Range Scheduling to identify conflicts with scheduling, by coordinating and implementing measures to de-conflict all level exercises, home station requested training, and foreign military exercises to aid in with the scheduling process.
• I established weekly milestones by prioritizing and coordinating the workload for the week amongst the Range Safety section by delegating which team will brief ranges, inspect training areas, and validate training packages.
• I coordinated with RTAMS (Range Training Area Maintenance Section) to ensure all ranges were in peak
working condition for the multitude of training units that utilized them.
Advisor/Curriculum Development
CUBIC-Twentynine Palms Base, CA
June 2008 to January 2014
• Served as a curriculum developer and the exercise scenario control designer for Advisor Training Group (ATG).
• Utilized systematic design methods to develop ATG's collective training package, Battle-Staff Training Exercise/ Mission Rehearsal Exercises (BSTX/ MRX) consisting of a five-day immersive training
environment and assessment matrix.
• Developed course material and media to be used in the formal instruction as well as practice exercises. Course material included the Master Scenario Event List (MSEL), event worksheets, Counter Insurgency
briefs, supporting intelligence products, administrative documents, communications support and all logistic documents needed to provide a realistic scenario for individual and collective unit training.
• Constructed an evaluation model and testing based on Mission Essential Tasks (MET's), Training and Readiness (T&R) manuals, and current tactics, techniques, and procedures (TTP's).
• Continually evaluated and updated curriculum to ensure the most accurate model for preparing units in the Pre-Deployment Training Program (PTP) cycle.
• Evaluated the course instructors and material for content and educational value. •Ensured all components of the BSTX complied with TECOM guidance, Systems Approach to Training (SAT) and Instructional System Design(ISD).
• Conducted over 46 scenario based exercises spanning Battalion, Brigade, and Corps level elements.
• Proficient in all aspects of the curriculum development cycle for Advisor Training Group including: conducting a learning analysis, designing a learning analysis worksheet, establishing learning objectives, producing concept cards, preparing written exams, implementing performance test material, instructor lesson plans, student outlines, instructor preparation guides, and recording the master lesson file into the Marine Corps Training Information Management System (MCTIMS).
Technology Recruiter
Eventus Group-Miami, FL
July 2007 to June 2008
• Sourced and screened technical professionals for placement in contract and permanent placement
opportunities.
• Processed sourcing and searched for potential applicants by sourcing on technical job boards, internet
searches, job fairs, and attending networking and professional organizations.
• Conducted initial phone interviews and in-person interviews to assess that candidate’s qualification for
positions they are applying for.
• Completed a full on-boarding process for new hires; ensuring all new hire documentation was complete, background checks needed were processed and ensured technical references were complete.
• During my tenure as a Technical Recruiter for Eventus Group Technology Resources, I managed to communicate verbally with great results. I used my strong communication skills to clarify and interpret policy, gain support for proposals, presented information to large and small groups, and recruited
qualified applicants for jobs in the Technology Resources field.
• I attended job fairs that afforded me the opportunity to meet applicants in a controlled environment and established rapport that would lead to a professional relationship.
Operations Chief
U.S. Marine Corps-Twentynine Palms Base, CA
October 1986 to October 2007
• I worked closely with and assisted, in the training of 2 complete Iraqi Army Company's. Both Company's were housed on the firm base and were given daily instruction on the proper procedures utilized, during
patrols, raids and basic policing actions.
• I made liaison with the Iraqi Army to provide information concerning personnel policies and procedures, safety hazards, and equipment. Patrolled with the Iraqi Army routinely in order to familiarize them with the Area of Operation they were immanently going to take over. Progression was so advanced that the Marines were pulled out of the Area completely and handed over to the Iraqi Company's.
• Successfully participated in over 20+ high profile raids of wanted individuals with minimal casualties and collateral damage.
• Ran the day-to-day operations of a Combat Mobile Ground Unit that was task as the Quick Reactionary Force for any operations on the battlespace.
• Acted as Ground Security Officer for a Company of 300+ during Combat Operations coordinating where all personnel were supposed to be during operations.
• I performed 95+ vehicle mounted Combat Patrols and assisted in 4 casualty evacuations resulting in
quick responses that saved lives.
• Maintained all the logistical support of ammunition, food supplies and water of a company firm base for over 300+ individuals, daily, during combat operations.
• Coordinated operations as the Watch Chief within the Company Combat Operations Center (COC).
• Applied a wide body of established rules, regulations, and legal authorities used to enforce specialized personnel access procedures to detect trespassing violations within the Base Camp.
• Protected and prevented, unauthorized access to highly sensitive restricted areas requiring a diverse range of protective responsibilities at Camp Snake Pit, Ar Ramadi, Iraq.
• Worked within prescribed limitations, on the use of detention duties.
• Responded to, apprehend, and detained high valued targets or violators and relinquished control to police or other Military officers assigned to the area of operation. I have stopped, questioned, and detained persons during Vehicle Checkpoints when probable cause existed.
• I was designated the Combat Operations Center (COC) Operations Chief during Combat Operations for an entire battalion of 1100+ personnel with attachments.
• Coordinated mobile, ground troop movement and casualty evacuations on the battle space.
• Minimized casualty response time, from take off to casualty contact, down to 10 minutes by
restructuring all needed assets in a consolidated area that afforded open lines of communication.
• Tracked / controlled all units on the battle space utilizing Blue Force Tracker, Falcon View and C2PC, in order to gain immediate situational awareness during combat operations.
Education
Bachelor's degree in Criminal Justice
National University - La Jolla, CA
January 2010 to June 2013
Skills
• Security (20+ years)
• Crisis Intervention (20+ years)
• Writing Skills (35+ years)
• Military Experience (30+ years)
• Surveillance (6 years)
• Conflict Management (20 + years)
• Quality control
• Maintenance
• Supervising experience
• Management
• Communication skills
• Microsoft Excel
• Customer service
• Sales
• Automotive service
• Mechanical knowledge
• Sales Management
• Loss Prevention
• CCTV
• Operations Management
• Intelligence Experience
• Project Management
• Curriculum Development
• Strategic Planning
• DoD Experience
• Training & Development
• Construction
• Computer skills
• Microsoft Office
• Automotive diagnostics
• Mechanic experience
Languages
• Spanish - Fluent
Military Service
Branch: United States Marine Corps
Service Country: United States
Rank: Gunnery Sergeant
Years of service:
October 1986 to October 2007
Commendations:
• Meritorious Service Medal
• Navy/Marine Corps Commendation Medal with Combat “V"Valor" Distinguishing Device & 2 Gold Stars
• Navy/Marine Corps Achievement Medal with 3 Gold Stars
• Combat Action Ribbon with 1 Gold Star
• Joint Meritorious Unit Award with 1 Oak Cluster
• Navy Unit Commendation with 1 Silver Star
• Meritorious Unit Commendation with 1 Bronze Star
• Marine Corps Good Conduct Medal with 1 Silver Star
• National Defense Service Medal with 1 Bronze Star
• Armed Forces Expeditionary Medal
• Southwest Asia Service Medal with 2 Bronze Stars
• Iraq Campaign Medal with 1 Bronze Star Global War on Terrorism Expeditionary Medal
• Global War on Terrorism Service Medal
• Humanitarian Service Medal
• Sea Service Deployment Ribbon with 1 Silver Star
• Overseas Ribbon with 1 Bronze Star
• Recruiting Duty Ribbon with 1 Bronze Star
• Kuwait Liberation Medal (Saudi Arabia)
• Kuwait Liberation Medal (Kuwait)
Certifications and Licenses
Class D
April 2024 to April 2026
Unarmed Security Guard
Class G Security
May 2024 to May 2025
Armed Security Guard
Valid Driver's License in good standing
Certified Safety Professional
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