Delivery Driver Customer Service
Resume:
Malik Shabazz
Hagerstown, MD *****
************@*****.***
Professional Summary
Experienced delivery driver with 18 years of expertise in safely transporting goods and maintaining meticulous delivery records.
Proven ability to manage time effectively, prioritize safety, and ensure customer satisfaction through detailed oredr verification and adherence
to company policies. Seeking Non CDL Delivery Driver role to leverage skills in route driving, customer service, and vehicle maintenance.
Willing to relocate: Anywhere
Work Experience
Delivery Driver
2ND CHANCE TRANSPORTATION INC-Hagerstown, MD
September 2023 to Present
• Load and secure products and materials inside delivery vehicles, ensuring safe and accurate transportation.
• Deliver and unload customer orders to specified sites, taking precaution to protect products and property.
• Verify order details against invoices and maintain delivery logs, including item amounts, weights, mileage, and delivery locations.
Delivery Driver
HD SUPPLY INC-Hanover, MD
March 2022 to August 2023
• Executed timely and accurate delivery of customer supplies while ensuring adherence to all Department of transportation regulations and company policies.
• Conduct thorough pre-and post trip inspections of delivery vehicles to maintain optimal safety and performance standards.
• Demonstrated strong customer focus and time management skills, emphasizing safety and attention to detail during all delivey operations.
Truck Driver (OTR)
MISFITS TRANSPORTATION-St. Louis, MO
January 2017 to February 2022
• Transported freight to diverse locations using a 26' straight truck, ensuring all loads were secured and aligned with the manifest.
• Conducted comprehensive DOT pre-trip and post-trip inspections to maintain safety and compliance standards.
• Facilitated effective communication and provided customer-focused service, enhancing client satisfaction.
Sales Manager/Driver
Baynesville Electronics-Towson, MD
May 2006 to December 2016
• Managed sales operations and engaged with vendors to understand and fulfill product and service expectations.
• Enhanced customer relationships, contributing to improved client satisfaction and retention.
• Executed delivery logistics, including performing pre-and post trip inspections, while adhering to DOT regulations.
Education
High School Diploma
Thomas Jefferson High School - Nogales, AZ
November 2013 to June 2014
Skills
• Communication skills
• Load & Unload
• Time management
• Customer service
• Adaptable; Ability to provide verbal/written responses to common concerns and complaints from customers, tenants and vendors; Flexible; Trustworthy; Willingness to relocate
• Mechanical Knowledge
• Computer literacy
Certifications and Licenses
Forklift Certification
October 2023 to Present
Non-CDL Class C
DOT Certification
November 2024 to November 2026
MEDICAL EXAMINAR CARD
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