Revenue Management General Manager

Paul Frank Rado

Sarasota, Florida

***Willing to relocate anywhere for the right position and opportunity.

Email: ***********@*****.***

Mobile number: 702-***-****

Authorized to work in the US for any employer/U.S. citizen.

Work experience:

General Manager of operations

Best Western Plus-Nebraska also Best Western Plus International

In charge of all aspects and departments of the hotel, hiring and training of staff, management development also all group and corporate sales. Our hotel is now one of the top-rated hotels in the company and number one in our district. Also, I handle all revenue management via O.T.A and websites. In addition, I also negotiated all groups and all events, as well as revenue management.

***Certified Best Western International General Manager completed all courses and requirements.

August 1st, 2022, to present

Director of sales & marketing/Project & operations director:

Grupo Velas Resorts - Puerto Vallarta, Jal., Playa del Carmen and Cabo San Lucas. Top 5 Diamond resorts in Mexico.

August 2004 to December 2020

Supervision of the resort general managers assisting them in customer relations as well as different areas of the resorts, supervised real estate division sales and maintenance of condo development in Cabo San Lucas, overseeing and managing the use of prepaid membership sales for 3 Grand Velas resorts. Involved directly with president with revenue management of all resorts and hotels owned by Grupo Velas. Overseeing group, corporate and individual sales, marketing and reservations. Created all their sales programs related to prepaying use of all the resorts and freezing the prices for use in future years. Hiring and training, management development, creating new programs for sales and marketing. Working directly with administration, P&L management, receivables and accounting at the corporate office. Also supporting and working with the general managers of each resort and overseeing resorts’ daily operations as well as customer service. Relocated three times when new resorts were constructed. In addition, I have excellent knowledge of running and supervising housekeeping departments as well as maintenance procedures. Reported directly to the owner and president of Grupo Velas resorts, Eduardo Vela, who recently passed away Nov. 25th, 2023.

CONSULTING WORK:

V.P. of Sales and Marketing-Temporary position

From November 2001 to June 2004

Did consulting work for Homestar Industries and Rembrant remodeling. Helping with organizing operations, sales, marketing, management development and daily branch operations. Quit consulting work when I was offered the position with Grupo Velas resorts by a U.S. headhunter corporation.

Vice President of sales & operations:

Pacesetter Corporation- Omaha, Neb. Corporate office. 144 branches nationwide.

Large custom builder of windows, doors, awnings, patio covers and garage doors in the United States for many years. 144 branches nationwide fully integrated company.

June 1980 to August 2001

Relocated 11 times in almost 20 years.

Supervision of 36 branches in my region which contained over 500 employees, 35 plus managers in four different departments. Managed sales, marketing, administration, installation and all aspects of daily activities in my region. Reported directly to the corporate vice president and CEO. Duties included all training, hiring, management development, managing financials, dealing with banks, dealing with the customers, receivables, accounting, P&L management, promotions and meeting annual goals set by the corporate office. I was relocated eleven times to operations with problems and not meeting minimum performance standards to reorganize and train new staff to meet the company’s minimum performance standards.

New Car and R.V. Salesman:

Deniston Oldsmobile- Centerville, Ohio

September 1977 to May 1980

Sales of new Oldsmobile vehicles and Apollo motor homes.

Route Salesman:

Coca Cola U.S.A- Davenport, Iowa

May 1973 to August 1977

Delivery and sale of Coca Cola products.

Created the number one route out of this plant after 18 months with dozens of new accounts.

Education:

Some college education studied pre-medicine.

Palmer Junior College - Davenport, IA

September 1973 to June 1976

High school diploma

Languages:

•Spanish - Expert

•English - Expert

•Hungarian - Fluent

Additional Information:

I worked for almost 20 years for a company called Pacesetter and when I started it only had 33 branches nationwide and when the company was sold and I left it had 144 branches, so I know what it is like to be with a great company that grows.

They at one time were the largest custom builder of home improvement products for the home and totally integrated. They did everything from building it, shipping it, installing it, service with warranty and even financing.

It was a very strict corporation and trained their people very intensely. I started as a sales manager and when I left was the V.P. of operations of one of the 3 regions and supervised 36 of the branches.

I am not the smartest man in the world, but I was taught by some great executives/teachers and was smart enough to learn and apply what they taught me.

After Pacesetter I devoted almost 17 years to Grupo Velas resorts and helped the opening of 4 additional hotels and created some of their sales and marketing programs as well as supervise daily operations. In addition, I also assisted in part of the real estate division as well as hired and trained dozens of people who are now in executive or management positions.

There are many important things in driving sales, marketing, and growing a company:

You must learn everything about the product to sell properly the features, advantages and benefits to the client, so they want it without making or asking them to buy it.

Your people must be trained properly so they are professional and know how to make things happen and NOT wait for them to happen.

You must teach and motivate your people to be the best of the best, as well as enjoy what they are doing.

I have hired and trained hundreds of sales reps and developed dozens of successful managers & general managers and some who are now in executive positions.

I was taught to anticipate things before they happen and always prepared and to be one step ahead of the game.

I love to win and meet challenges to succeed, that is what motivates me.

Many things that I do now are from pure instinct and that is what has made me so successful in the last 35 years.

The key to success in any business is leading by example and motivating the troops so they enjoy what they are doing daily.

Creating winners and duplicating yourself is very important in any industry.

I am still a very energetic individual and want to be able to contribute to any good standing corporation and share all the knowledge that I have had the fortune to learn over the past 30 years from hard work and making things happen.

Thank you for your time reviewing my information and hope I can benefit your company with many positive things I have had the fortune to learn and apply over the past 30 plus years.

Skills:

•Microsoft Office

•Microsoft Word

•Microsoft Excel

•Visual vacation

•Team management

•Translation

•Recruiting

•Training & development

•P&L Management

•Guest relations

•Quality control

•Transportation management

•Multilingual

•Quality inspection

•Problem-solving

•Teamwork

•Budgeting

•Strategic Planning

•Reliability

•Management development

*Showing your people how to do things properly is the key to building a great team.

*LAST BUT NO LEAST, MAKING THINGS HAPPEN AND NOT WAITING FOR THEM TO HAPPEN!

*ALWAYS INSPECT WHAT YOU EXPECT DAILY!

Contact this candidate