Business Development Continuous Improvement

Justin Roberts

Contact Information:

Address: Ohio

Phone: 330-***-****

Email: ********@*******.***

LinkedIn: linkedin.com/in/justin-roberts-18b78823

Professional Summary:

Dynamic and accomplished business executive with over 20 years of progressive leadership experience in industrial services and manufacturing sectors. Demonstrated expertise in steering operations for organizations with revenues ranging from $15M to $150M. Recognized for delivering sustained revenue growth, enhancing operational efficiencies, and driving strategic sales and operational initiatives. Skilled in managing budgets of up to $150M, building high-performing teams of up to 500 employees, and achieving measurable improvements in profitability and organizational performance.

Skills:

Business Development

Turnaround Strategies

Operational Optimization

Strategic Planning

Mergers & Acquisitions

Profit Optimization

Team Leadership & Development

Continuous Improvement

Project Management

Acquisition Integration

Professional Experience:

Chief Operations Officer

Crane 1 Services, Miamisburg, OH

2022 – 2023

Administered operations and sales for a $150M U.S. supplier of overhead lifting equipment across 30 facilities, managing $100M OPEX, $5M CAPEX, and 500 employees. Integrate new acquisitions, coach and mentor tactical management and sales teams for business unit growth and efficiency. New business development, supply chain management, and strategic sales and operations initiatives while coaching 7 direct reports and collaborating with the CEO and Board of Directors.

Key Achievements:

Integrated and streamlined operations for 3 newly acquired branches leveraging Lean Principles to modernize workflows, generating $40M+ in revenue and $7M in EBITDA.

Propelled margin growth by 5% and boosted overall EBITDA by 2%, surpassing the Annual Operating Plan by 11% entering Q4 2023.

Devised and implemented strategic account initiatives, securing $2M in additional sales and four new site contracts.

Amplified 14% Year-Over-Year organic growth by aligning branch budgets with cohesive sales and operations KPI strategies.

President

King Machine, Charlotte, NC

2017-2022

Directed $60M revenue, $45M OPEX, and $3M CAPEX for a $60M global supplier of tire molds, fabricated parts, and industrial field services. Championed operational excellence through a customized ISO 9001 continuous improvement matrix and scorecard. Managed and monitored numerous projects to deliver margin improvement and identify gaps in manufacturing and service processes. Drove business development, EH&S policies, plant and equipment maintenance, quality assurance, inventory management, and continuous improvement initiatives, while leading a team of 325 employees with 12 direct reports.

Key Achievements:

Pioneered international expansion by establishing a facility in Mexico, achieving profitability within 6 months and driving $2.5M in first year sales.

Secured and integrated 4 acquisitions and green field facilities, adding $8M+ in sales with 25% gross margins, positioning the company as the industry leader in the Americas.

Transformed reporting structures to enhance visibility and control, resulting in 7% increase in net income and resolving cash flow challenges.

Negotiated $17M annual manufacturing contract with the World’s largest tire and rubber company, delivering a 13% direct margin improvement.

Executive Vice President

King Machine, Charlotte, NC

2014-2017

Spearheaded $35M in revenue, $25M OPEX, and 200 employees. Enhanced operational efficiency, quality assurance and safety protocols while driving sales initiatives and full P&L responsibilities for all operations and sales. Expand the King Machine brand with greenfield opportunities, management team coaching and development, customer contract negotiations, sales funnel development and execution, continuous improvement initiatives, and margin analysis reporting.

Key Achievements:

Introduced tailored operational models near customer manufacturing sites, capturing 6 greenfield facility contracts with 20-30% gross margins.

Consolidated manufacturing processes utilizing ongoing continuous improvement initiatives for a key component by reducing required machining operations by 50% and reducing payroll expenses by 20% while achieving raw material reduction by $400k annually.

Cultivated and coached a high-performing tactical management team achieving 0% leadership attrition and reducing dependence on outsourced services and products.

Vice President

King Machine, Charlotte, NC

2010-2014

Directed a $10M OPEX, budget for two manufacturing facilities. Schedule operational workloads, ensure quality, direct sales activities as the main point of contact for all manufacturing customers, and execute staffing decisions. Tasked to stabilize manufacturing capabilities and maximize process efficiency while mitigating global pricing pressures through industrial service business unit development.

Key Achievements:

Restructured existing management and production teams to better align with stringent customer schedules and technical specifications. Through continuous improvement projects, the new team reduced production lead times by 30%, reduced wasteful staging and inefficient manufacturing techniques throughout the production process and reduced unnecessary payroll expenses by 15%.

Plant Manager (2003 – 2010)

King Machine, Akron, OH

CNC Programming Manager (2001 – 2003)

King Machine, Akron, OH

Education:

Bachelor of Science in Business Administration

The University of Akron, Akron, OH

Certifications, Specialized Training & Technical Skills:

Certified Internal Process Auditor ISO 9001:2015

Applied Statistics for Process Control

5S Methodology

ERP Implementation

KPI Development & Reporting

Lean Principles

Continuous Improvement Processes

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