Customer Service Hands-On

Demarcus

Jones

SUMMARY

As a highly experienced and safety focused employee in

The Oil & Gas industry with a hands-on approach and sound technical skills I am pursing a challenging new position where I can utilize my extensive experience In equipment operations and site supervision spanning 10 years Contact Info

Email: ***************@*****.*** Phone: 318-***-**** EXPERIENCE

May 2023 – Current

FUEL TECHNICICAN ROLFSON OIL

• Effectively communicated with management and colleagues on staff scheduling, customer service and fuel inventory status.

• Maintained accurate documentation of all services performed, enabling efficient tracking of labor hours, parts used, and overall project costs.

• Repaired or replaced damaged seat covers on fleet vehicles.

• Boosted customer satisfaction by providing timely and effective troubleshooting for fuel-related issues.

• Maintained confidentiality on company clients and business contracts and compensation rates. JAN 2021 – APRIL – 2023

VALVE TECHNICIAN- FRAC KLX ENERGY

• Maximized operational efficiency by systematically troubleshooting and resolving issues related to valve leakage or other malfunctions.

• Enhanced workplace safety by strictly adhering to industry guidelines and company protocols during valve installation and repairs.

• Served as a valuable resource for cross-functional teams, providing technical expertise on valve- related matters during project planning and execution phases.

• Supported plant expansions or upgrades with expert valve installation and commissioning, ensuring seamless integration into existing systems.

• Demonstrated commitment to customer satisfaction by promptly addressing concerns and implementing corrective actions when necessary.

• Recovered lost production time through rapid response to emergency situations, swiftly diagnosing issues and implementing effective solutions. NOV 2019 –DEC 2020

Sabre Industries Mechanical Technician

• Resolved mechanical issues using both technical and manual skills.

• Assembled and disassembled equipment to perform repairs and maintenance.

• Frequently diagnosed mechanical problems and determined how to correct issues.

• Maintained clean and organized work area to easily locate repairing tools and equipment.

• Monitored equipment performance to confirm proper and efficient function.

• Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.

• Identified mechanical problems and determined best solutions for correction.

• Followed guidelines while performing maintenance and repairs to prevent work-related injuries. SEP 2019- April 2020

Fuel Technician Midland Texas Certified Forklift Certification Obtained

• Promoted a culture of continuous improvement by actively participating in team meetings and offering constructive feedback on processes, procedures, and overall job performance.

• Optimized equipment functionality with precise calibration of fuel dispensing units and components.

• Developed strong relationships with clients through clear communication and consistently high service quality standards.

• Collaborated with team members to complete complex installations and repairs, increasing overall productivity.

• Reduced equipment downtime with consistent preventative maintenance, ensuring optimal performance.

• Performed thorough visual inspections of incoming and outgoing vehicles to identify defects or necessary repairs.

• Expedited repair times by effectively prioritizing tasks based on urgency and potential impact on operations.

July 2017- SEP 2019

FORKLIFT OPERATOR CALUMET LUBRICANTS

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.

• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

• Transported goods between warehouse locations according to shipment and storage needs.

• Operated forklift in compliance with OSHA guidelines and organizational policies.

• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

• Unloaded and stacked materials by raising and lowering lifting devices. January 2015- July 2017

Fuel Technician Delta Fuel

• Supported environmental compliance efforts by properly disposing of hazardous materials and following regulations.

• Cleaned fleet vehicles for professional presentation and transportation.

• Ensured safe work environment, adhering to strict safety protocols during fuel handling and storage procedures.

• Effectively communicated with management and colleagues on staff scheduling, customer service and fuel inventory status.

• Maintained accurate documentation of all services performed, enabling efficient tracking of labor hours, parts used, and overall project costs.

• Repaired or replaced damaged seat covers on fleet vehicles.

• Boosted customer satisfaction by providing timely and effective troubleshooting for fuel-related issues.

• Maintained confidentiality on company clients and business contracts and compensation rates. EDUCATION

GREEN OAKS HIGH SCHOOL

Shreveport LA

SKILLS

• Fast learning

• Quickly incorporate and implement new procedures

• Competent in setting properties and meeting deadlines

• People oriented

• Creative with ability to think and act at a fast pace

• Great work ethic with pursuit of excellence

• Team player

• Ability to work independently

• Dependable and well organized

• Strong Multi-tasking Skills

• Forklift Operation

• Forklift Operator Certification

• Loading and unloading

• Shipping and receiving

• Team Player

• Warehouse Safety

• Warehouse Operations

• Material Handling

• General laborer

• Teamwork and Collaboration

• Safety awareness

• Order Picking

• Valve Operation

• Fuel System Knowledge

• Piping installation

• Lockout and tagout procedures

• Pressure testing

• Fire suppression

• Filtration systems

• Vehicle Inspection

• Waste disposal

Contact this candidate