Mental Health M A

Mariama Sesay

075******** • ************@*****.***

Personal Profile

I’m a confident and honest fully trained healthcare assistant with over 3 years’ experience in the healthcare sector, looking for a role where I can show and use my skills and abilities. I am patient and respectful and make sure I meet the service user’s needs, even going above and beyond. I have the necessary skill, knowledge and experience to support any person in care.

Employment History and Work Experience

Madeba Care, Redditch July 2024 – December 2024

On an average day, I had up to 5 clients I would support. I supported them in whichever way needed, tailoring my support to each client.

I helped administer medication, as well as feeding the patients. I fed them through the peg and did peg flushes when necessary.

I assisted our clients with their personal care, cleaning their living space including laundry.

I took the clients food shopping and cooked for them, making sure the food was suitable to dietary requirements.

I did all domestic duties that the clients couldn't do.

I took the residents for activities like playing pool so they can have socialisation. I spent time with the clients as well, so we could build a working relationship.

Cream Agency, Birmingham October 2022 – January 2024

Support Worker

I conducted home visits attending to our residents.

Supporting residents with additional needs such as learning difficulties, autism, mental health disorders, and non-verbal communication.

Dealing with challenging patients and difficult situations involving health and safety, such as clients who had falls, accidents and patients with complex needs.

Supporting patients with mental health complex needs and dealing with abuse from some of our clients, including burns, bites and hitting.

Updating and maintaining documents including reporting any incidents and recording in the incident book in line with health and safety rules.

Working with ex-offenders who posed significant risk to our staff.

Administering and issuing medication.

I led entertainment and activities for the residents.

Dealing with residents who had epileptic seizures. I am trained and experienced in how to assist them immediately whilst waiting for the emergency services.

Supporting our service users manage their personal hygiene by helping with bathing, using the toilet etc.

I helped with bed-washing and used equipment such as hoists

Century Care, Birmingham November 2021 – 2022

Domiciliary Care

I conducted home visits for our clients

Supporting patients and service users who had mental health disorders such as dementia and Alzheimer’s disease.

Completed housekeeping tasks including cooking, cleaning and other essential duties in the home.

I administered medication to our clients.

Supporting service users with their personal hygiene, such as washing and feeding.

Dealing with challenging situations such as clearing patient accidents and dealing with emergencies resulting in injuries.

I learned to be confident with helping others with additional needs, like using feeding tubes, oxygen tanks and catheters.

Communicating with a diverse range of service users, using different communication styles.

Investigating and resolving complaints from patients and their families.

Achieve UK Training Ltd February 2021 – August 2021

General assistant

I helped serve refreshments during the company’s training sessions

I built great rapport with the staff and built a very supportive atmosphere

I cleaned the office, reception, toilets and kitchen areas.

I followed their company policies on how to store their cleaning products due to toxins.

I helped administer their training programmes, on courses such as security work.

Key Skills and Achievements

Communication skills: I have great interpersonal skills. I am attentive with my listening and I am instinctively sensitive and caring towards others.

Self – management: I can multitask, organise my tasks efficiently, and I can also work under pressure.

Team player: I share the tasks with my team, but I also have the ability to lead as well as work independently when I need to.

Hardworking: I manage my tasks well, and I am a quick learner.

Education and Qualifications

NHS Learning Hub, Smethwick April 2024

Manual Handling course

MAPPA, Birmingham February 2024

Breakaway PMVA course

St Basils, Birmingham December 2023

Employability and Development Skills Level 1

Sandwell College July 2022

ICT Functional Skills Entry 1

Level 1 Award in Preparing to Working Adult Social Care

Mathematics Entry Level 1 June 2021

Employability and Personal Development Course September 2021 - 2022

Trinity College London June 2021

ESOL Skills for Life (Speaking and Listening) Entry 1

References available on request.

Contact this candidate