Project Manager Scrum Master

Alla Jaime

Project Manager Scrum Master

Email: **********@*****.*** Phone: 917-***-****

PROFESSIONAL SUMMARY

Accomplished IT Project Manager and Scrum Master with over 20 years of extensive experience in leading cross-functional teams, managing complex projects, and delivering high-quality software solutions. Expertise in Agile methodologies, including Scrum, Kanban, and Hybrid frameworks, with a proven track record of optimizing workflows, increasing productivity, and achieving business objectives. Adept at aligning project goals with organizational strategy, mentoring teams, and driving continuous improvement in Agile practices.

Key Strengths Include:

Leadership & Team Management: Extensive experience mentoring, coaching, and leading high-performing teams in Agile environments.

Agile Methodologies: Deep expertise in Scrum, Kanban, and Hybrid Agile practices, driving project success and team accountability.

Project Lifecycle Management: Skilled in managing the full SDLC, from project inception through delivery, ensuring on-time, on-budget execution.

Cross-Functional Collaboration: Proven ability to facilitate collaboration among stakeholders, product owners, and development teams.

Problem-Solving & Risk Management: Strong analytical skills with a focus on identifying issues early, resolving impediments, and ensuring project success.

EDUCATION

State University, Ukraine

Master of Science in Computer Science and Mathematics

NYU – School of Continuing Education, New York

Certificate in Computer Science

TECHNICAL SKILLS

Project Management Tools: JIRA, MS Project, Smartsheet, Asana, Quality Center, Power Point

Software Development: SDLC, CI/CD (Jenkins, AWS), Cloud Computing (AWS, Azure)

Databases: Oracle, SQL Server

Operating Systems: Windows, macOS

Agile Methodologies: Scrum, Kanban, Hybrid, Waterfall

PROFESSIONAL EXPERIENCE

AAA American Arbitration Association – IS Project Manager

August 2024 – present

Leading cross-functional teams (functional, technical, vendor, and consultant resources) to define and align business requirements, operational strategy, and project objectives, ensuring seamless execution of high-priority projects.

Developing and manage comprehensive project plans and milestone timelines, proactively identifying potential risks and implementing mitigation strategies to maintain project alignment and timely delivery.

Managing the end-to-end execution of projects, from initiation through completion, ensuring consistent delivery within scope, time, and budget parameters.

Facilitating clear, proactive communication with stakeholders, vendors, consultants, and project teams, maintaining transparency on progress, risks, and deliverables.

Monitoring and adjusting project schedules, adapting to evolving needs and unforeseen challenges, and preparing regular status reports for management and owners

Working with project teams to ensure go-live readiness and create effective post-go-live support structures for ongoing success and system stability.

Jersey Mike’s Subs – IT Project Manager Scrum Master

March 2022 – April 2024

Led the management and execution of multiple high-impact projects, generating over $8M in revenue, consistently meeting project milestones on time and under budget.

Managed cross-functional teams in the planning, execution, and delivery of software releases, ensuring effective resource allocation and risk mitigation.

Facilitated Agile ceremonies (Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives), driving continuous improvement in team performance and productivity.

Coordinated with stakeholders to gather requirements, define project scope, and provide regular updates on project status and timelines.

Drove the adoption of Agile frameworks (Scrum, Kanban) across teams, improving project delivery cycles and reducing bottlenecks.

Kubient – Project Manager

May 2019 – February 2022

Led 3 cross-functional teams in the successful implementation of Agile practices, generating over $3M in revenue.

Played a pivotal role in the adoption and integration of Jira, reducing ticket creation time by 3 days and enhancing team productivity.

Mentored and coached teams on Agile methodologies, including sprint planning, backlog refinement, and retrospectives, resulting in an 8% improvement in team satisfaction.

Collaborated with stakeholders to manage project scope, prioritize features, and resolve impediments, ensuring alignment with business goals and objectives.

Major League Baseball (BAMTECH Media) – Agile Scrum Master

March 2016 – April 2019

Managed 3 high-performing Agile teams, overseeing the end-to-end software development lifecycle and ensuring timely delivery of high-quality products.

Implemented Scrum and Kanban frameworks, optimizing team workflows and reducing cycle time by 25%, leading to a significant increase in throughput.

Protected the development team from external distractions and impediments, ensuring continuous focus on project priorities and sprint goals.

Engaged closely with product owners and stakeholders to manage backlogs, prioritize features, and ensure alignment with business needs.

Enhanced communication between development, product, and sales teams, ensuring the successful launch of multiple products/services.

Corsearch – Wolters Kluwer – Project Manager

2007 – 2016

Led numerous software development and system integration projects, ensuring timely delivery within budget and to the satisfaction of stakeholders.

Coordinated cross-functional teams, applying Agile principles to streamline processes and improve team performance.

Managed key client relationships, providing regular project updates and ensuring the successful completion of deliverables.

Flushing Bank – Senior QA Analyst

2004 – 2007

Led quality assurance efforts for various banking applications, ensuring robust testing and compliance with industry standards.

Collaborated with development teams to resolve defects and improve product quality.

Worldco Financial Services, LLC – Senior Programmer Analyst

1999 – 2004

Designed, developed, and tested financial systems to support trading operations, ensuring optimal performance and functionality.

ADDITIONAL SKILLS

Strong interpersonal and communication skills, with a demonstrated ability to build relationships with stakeholders at all levels.

Highly organized with the ability to manage multiple projects and teams in a fast-paced, dynamic environment.

Results-driven, with a focus on continuous improvement, cost optimization, and team development.

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