Project Management Manager

YIBING CHEN

New York, NY 617-***-**** ******@***.*** LinkedIn

EDUCATION

New York University New York, NY

Master of Project Management 09/2024 – 05/2026

Relevant coursework: Principles of Project Management, Leading Global Organizations, Management of Information Systems, Applying Project Management in IT, Intercultural Business Communication. Northeastern University Boston, MA

Bachelor of Fine Arts – Game Design 09/2018 – 05/2024 EXPERIENCE

Shenzhen FIRENZE Catering Co., LTD China

Project Manager Intern (Hybrid)06/2021 – 08/2022

● Utilized backend analytics to track key performance indicators (KPIs) and enhance operational efficiency. Identified peak-hour bottlenecks and implemented staffing adjustments, reducing wait times by 20%.

● Led the redesign of 50+ menu descriptions and tags to optimize search rankings, increasing click-through rates (CTR) by 15%. Coordinated a visual revamp with photographers to align UI with platform standards.

● Managed holiday promotions through digital coupon systems, achieving a 120% redemption rate. Leveraged real-time performance monitoring to optimize campaign exposure and engagement.

● Maintained and improved inventory tracking systems integrated with procurement modules, enhancing supply chain efficiency and reducing stock discrepancies. Shanghai Lilith Technology Cooperation China

Game Designer Intern(Online)08/2023 – 09/2023

● Conducted 100+ user interviews to gather data on user behavior, identifying key challenges and opportunities for improving team collaboration and communication.

● Created interactive prototypes using Premiere Pro, incorporating user feedback to streamline development processes and reduce sprint timelines by 2 days.

● Led the design and implementation of feedback systems to enhance user engagement and team dynamics, ensuring project goals were met on time.

● Recommended data-driven solutions to optimize team workflows and communication strategies, resulting in more efficient project outcomes and stronger team collaboration. SKILLS

Project Management

● Tools: Jira, Trello, MS Project, ProjectLibre, WBS

● Data Analytics & Performance Tracking

● Methodologies: Agile (Scrum/Kanban), Waterfall, Hybrid

● Marketing & Digital Campaign Execution

● Microsoft Suite, Google Suite

● Communication & Cross-functional Collaboration

● Bilingual: Fluent in English & Mandarin

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