Customer Service Data Entry
Resume:
professional summary
experience
W: *************@*****.***
Administrative assistance
Research and analysis
Complex Problem-Solving
Data Entry
Computer Skills
Database Updating
Digital Literacy
Business Correspondence
Microsoft Office Suite
Google Suite Proficiency
MS Office
Customer Service
Social Media Management
Information Research and Sourcing
Punctual and Reliable
Critical Reflection
Multitasking Abilities
Experience in leadership
Inventory Management
skills
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lyda
haag
l h
I'm currently a full-time and motivated student pursuing a M.S Clinical Psychology degree. I'm also a passionate and punctual individual focused on teamwork and quality paired with outstanding communication and presentation abilities. Experienced in managing various projects and utilizing appropriate resources to meet strict deadlines. Additionally, I am also quite the dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. I'm a reliable candidate, ready to take on challenges using problem-solving and task prioritization skills to help team succeed. I'm confident in my ability to stay on top of demands in fast-paced environments by effectively using slow periods and diligently pursuing all priority tasks in the proper order.
Purdue University Global Remote
August 2020 - August 2024
Student
Applied critical thinking skills in analyzing complex texts and synthesizing key ideas into concise summaries.
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• Participated in group projects, collaborating with peers to achieve common goals.
• Followed classroom and learning institution's regulations, polices and dress codes.
• Attended lectures regularly to gain knowledge and understanding of various subjects. Conducted independent research projects to explore personal interests outside scope of assigned coursework.
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Actively engaged in classroom discussions, sharing insights and asking thought-provoking questions.
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Presented research findings in both written and oral formats, demonstrating strong communication skills.
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Utilized online resources, such as academic databases and e-books, to supplement learning materials provided by professors.
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Developed effective note-taking strategies during lectures to retain important information more efficiently.
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Global Textiles Pinellas County, Florida
March 2018 - June 2020
Office Manager
• Placed orders, monitored usage, and coordinated stocking to control office supplies.
• Collaborated with IT department to troubleshoot technical issues in timely manner.
• Oversaw daily office operations and ensured smooth workflow. Collaborated with administrative staff on billing, accounts payable, and other financial tasks.
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• Streamlined communication between departments to improve overall efficiency.
• Trained new employees on company policies, procedures, and software systems.
• Handled confidential information with discretion, including sensitive HR matters. Updated personnel records to document promotions, performance reviews, and other employee transactions.
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• Implemented efficient filing systems for paper and electronic documents. Received and directed incoming calls to personnel and voicemail, facilitating office communications.
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• Served as liaison between management, staff, and external partners or clients.
• Managed daily workloads by organizing schedules and delegating tasks.
• Met customer demands by tracking market changes and revising strategies accordingly. Crossroads Pub Pine, Colorado
April 2014 - May 2018
Waitress / Customer Liaison
• Cleaned tables, completed closing duties and re-stocked tableware and supplies.
• Worked in fast-paced environment, handled multiple priorities and learned new procedures.
• Delivered genuine hospitality and greeted customers upon arrival.
• Processed orders and payments using POS system terminals and registers.
• Performed opening and closing duties such as setting tables and restocking supplies.
• Handled customer complaints professionally and resolved issues promptly.
• Maintained clean, organized, and well-stocked dining area for guest satisfaction.
• Monitored inventory levels of supplies, linens, tableware, and condiments regularly.
• Trained new waitstaff members on restaurant policies, procedures, and service expectations.
• Greeted guests warmly upon arrival to restaurant.
• Adhered to all sanitation guidelines for proper food handling and storage.
• Processed payments accurately using cash registers or POS systems.
• Coordinated with other waitstaff members to ensure smooth shift transitions.
• Checked on guests frequently to address any concerns or additional requests. C.A.L.A.B San Antonio, Texas
January 2010 - February 2014
Special Needs Caregiver
• Kept home environment safe and clean with daily attention to housekeeping needs. Helped optimize client care with interdisciplinary case reviews conducted alongside qualified team.
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• Improved patient care through collaboration with healthcare team.
• Delivered expert care to clients convalescing or incapacitated by illness or injury. Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals.
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Typed correspondence and obtained information for clients with minimal communication abilities.
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• Taught family members and caregivers how to manage short- and long-term care needs.
• Ambulated clients using safe mobilization techniques.
• Administered basic treatments and OTC medications to meet client needs.
• Offered clients emotional support, companionship and entertainment.
• Transported clients to appointments, shopping and social destinations.
• Maintained individual calendars covering personal and medical appointments.
• Monitored and documented patient vital signs and behaviors.
• Organized medication plans to keep clients current with prescriptions. education
language
Bachelor of Science (B.S.) Clinical Psychology
Purdue University Global, Remote
English - Native ASL - Conversational
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