CONTACT INFORMATION
*********.*****@*****.***
C/O 1st Avenue & Hendricks
Karen Park
0182
PERSONAL DETAILS
DATE OF BIRTH
CITIZENSHIP
South African
GENDER
Female
LANGUAGES
English, Setswana and IsiZulu
DRIVING LICENSE
Code 8
KNOWLEDGE AND SKILLS
Computer literate,
Programming Concepts
Ms Word
Ms Excel
Ms PowerPoint
Ms Outlook
Ms Access
Visual Basic 6
Programming, HTML 4 Design
MAGGIE B. MAODI
EDUCATION
A.T Computer School
Information Technology 2006
D.A Mokoma High School
Grade 12 (Matric) 2004
WORK EXPERIENCE
Walim CC
Administrative Officer 02/2006 – 05/2008
Duties:
General telephone enquiries and office administration
Communicate verbally and in writing to answer queries and provide information.
Coordinate and administer assets list at all times
Record faulty equipment for repairs
Take, type and distribute minutes of a meetings
Handle incoming and outgoing mails
Coordinate the flow of information both internally and externally
Assist with other administrative duties on request Edgars
Service Center operator / Bank Leader 06/2008 – 03/2013 Duties:
Work as a team and mentor / coach new employees as required
Ensuring the service centre bank is equipped with the required stationery
Ensuring that transactions are accurately processed according to chain policies and procedures
Ensuring the safe handling of all cash documentation and stationery.
Taking personal responsibility for all issues facing the department
Driving offered limei campaigns at service Centre backs I am reputed with professional work ethics, together with sound, technical and practical experience. I have vast number of years’ experience in diverse roles within the retail environment. I am seeking a position that will enable me to dispose my skills and experience of your organization. A position that can provide me with a range of goals within a contemporary and economic setting.
2
CORE SKILLS
Client service skills,
Administration skills,
Good organizational skills,
Eloquent communication
Interpersonal relation skills
Leadership
Management
Supervision
Problem solving:
Understanding the nature of
problem and fixing it to client’s
satisfaction and ensuring the
problem is never encountered
in future.
Planning and organizing work
Professional work ethics:
PERSONAL ATTRIBUTES
Approachable, amicable and
easy to relate with.
High attention to detail when
dealing with figures
Ability to adapt to diverse
working environment and with
people from diverse cultural
background.
Team building; Liaise and
works well and collaboratively
with colleagues and
management.
Reliable and trustworthy
Ability to take responsibility
and make rational decisions
P.A TO Floor AND Store Manager 04/2013 – 04/2014
Duties:
Linking between head office and store senior management
Enduring that all management feedbacks are met accurately and timeously
Updating division on promotions
Advising senior managers on strategic info and deadlines
Administrating all chain circulars and CSR / RTVs
Logging calls for all out of line activities and administrating casual payments
Answering calls and Handling payments
Typing documents and writing minutes
Reading, monitoring and responding to the principal’s email
Liaising with staff and clients
Managing and reviewing filing and office system
Sourcing and ordering stationery and office equipment Brand Specialist (Top Shop) 05/2014 – 11/2016
Duties:
Providing outstanding customer service for their brand and other areas in the store
Representing outfit by demonstrating passion and an in-depth knowledge of the rand and business
Understanding how to maximize sale and profit on the brand
Advising senior managers about strategic info and deadlines
Rotating all product during receiving, replenishment and return activity in accordance with their company policy
Fulfills daily transactions
Performing assignments in a safer manner
Complying with company’s attendance policy
Work independently without any supervision
Stock Controller (Topshop / Topman) 11/2016 – 09/2018 Duties:
Processing purchase orders
Receiving deliveries
Reconciling delivery notes with purchase order
Recording serial number where applicable
Unpacking receiving stock
Organizing stock on shelves
Placing stock in designated areas for ongoing projects
Monthly stock taking and reconciliation of stock
Arranging repairs and return with manufacturers and suppliers 3
OK Furniture Stores
Manager 09/2019 – to date
Duties:
Increasing sales by ensuring good customer service, maintenance of the store image.
Presentation and promotion of stock
Stock loss was minimized through compliance with security measures
Driving a low cost business according to company standards
Ensuring administrative duties within the store are according to company guidelines
Training coaching and performance management of team members while maintaining the company culture
REFERENCES
OK FURNITURE
Contact person : Mtlhogonolo Mafakana
Designation : Branch Manager
Contact number : 076-***-****
EDGARS
Contact person : Richard Thipe
Designation : Brands Manager
Contact number : 072-***-****
Contact person : George Mokhari
Designation : Credit Manager
Contact number : 072-***-****
Contact person : Simphiwe Mlambo
Designation : Floor Manager
Contact number : 078-***-****