Kristin M Kelley
Executive Administrative Assistant, Accounting Administrative Assistant, & Office Manager Schererville, IN 46375
*************@*****.***
Professional Summary
Multifaceted Administrative Assistant with 25 years of experience as well as an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with clients and serving as the liaison between different branch offices. Prioritizing communicating effectively in utilizing both written and verbal communication between clients, consumers, vendors, staff, senior leaders, and executive managers enhancing working relationships based on trust and mutual respect. Managing professionalism by yielding a strong work ethic both in a team environment or embracing self initiative simultaneously. Excels with a strong attention to detail, adaptable and analytical when completing tasks promptly during emergencies that require a quick turnaround. Energetic, driven, and proficient with handling a high volume work load, coordinating projects, while demonstrating success in driving time sensitive administrative tasks to successful completion adhering to strict deadlines. Intermediate to advanced level with many software programs, computer applications along with office equipment. Strong willingness in learning new skills to continue to expand both in my professional experiences and personal knowledge.
Authorized to work in the US for any employer
Work Experience
Accounting Administrative Assistant
B. Coleman Aviation-Gary, IN
October 2022 to January 2023
1. Implemented a client-greeting protocol that heightened client satisfaction levels by 40%. 2. Prepared reports, presentations as well as correspondence with high accuracy and attention to detail. 3. Managed the month-end closing process, ensuring all accounts were reconciled, resulting in a 95% accuracy rate and timely submission of financial reports to management. 4. Audit accounts to ensure correct setup and premium application 5. Investigated any account discrepancies, offering suggestions to prevent recurrence. 6. Prepared all the I-99 forms for the company vendors as well as kept all information up to date. 7. Streamlined document organization and file management system, reducing retrieval time by 30%. Warehouse Associate
Amazon Fulfillment Center-Monee, IL
July 2019 to March 2021
1. Managed and maintained inventory of warehouse materials and supplies, ensuring accuracy and organization
2. Loaded and unloaded trucks, verifying incoming and outgoing shipments for accuracy and completeness.
3. Uphold high standards of safety handling pharmaceutical products and merchandise 4. Follow company and industry safety policies.
5. Reported any machines that were not functioning properly to the maintenance team. 6. Inspect products and report any quality issues to management. Executive Administrative Assistant
Great American Group-United States
January 2000 to December 2009
1. Showed excellence in data entry and database administration by successfully transitioning from paper- based process to an automated system, resulting in a 35% increase in data accuracy and aggregate speeds of information requests
2. Scheduled customer deliveries and received shipments from our vendors. 3. Handled all accounts payable and receivable.
4. Ran all end of day reports, balanced all cash transactions, reconciled credit card transactions, prepared the nightly bank deposits.
5. Managed inventory of office supplies and placed orders when necessary. 6. Maintained price cuts and profit margins.
7. Maintained confidential employee personal files. 8. Constructed comprehensive spreadsheets and presentations for team meetings and executive keynotes, creating visuals that highlighted successes and drove actionable insights. 9. Followed and enforced the Federal Court rules and demands until the assignment was completed. 10. Trained 3 administrative assistants on customer service and other office procedures, including maintaining files and sending correspondence.
11. Managed executive calendar, scheduled meetings and coordinated travel arrangements, resulting in increased efficiency and on-time appointments.
Store Manager
Beggar's Pizza-Crown Point, IN
June 2005 to August 2009
1. Maintained accounts payable and receivable.
2. Balanced and reconciled credit card/cash transactions. 3. Maintained all inventory and placed all purchasing orders from vendors. 4. Kept stock properly rotated and organized.
5. Held interviews with potential new employees.
6. Managed all employees personal files.
7. Trained all of the new employees.
8. Managed a full staff of 20 to 30 employees
Education
Diploma
Crown Point High School - Crown Point, IN
1996 to 2000
Skills
• Database management (10+ years)
• Financial statement preparation (10+ years)
• Verbal and written communication skills (10+ years)
• Organizational skills (10+ years)
• Cash register (10+ years)
• ADP (10+ years)
• Human resources (10+ years)
• Managing Office materials (10+ years)
• Shift management (10+ years)
• Correspondence and filing (10+ years)
• Sage (8 years)
• Invoice Processing (10+ years)
• Document management (10+ years)
• Document management systems (10+ years)
• Inventory management (10+ years)
• Interviewing (10+ years)
• Microsoft office suite (10+ years)
• Office management (10+ years)
• Scanning and faxing (10+ years)
• Store management (10+ years)
• Schedule management (10+ years)
• Phone etiquette (10+ years)
• Resourcefulness (10+ years)
• Multi-line phone systems (10+ years)
• Calendar management (10+ years)
• CRM software (10+ years)
• Xero (10+ years)
• Inventory management software (10+ years)
• Balance sheet reconciliation (10+ years)
• Information Discretion (10+ years)
• Employee orientation (10+ years)
• Regulatory reporting (10+ years)
• DocuPhase (10+ years)
• Document preparation (10+ years)
• Adaptability (10+ years)
• General ledger accounting and reconciliation (10+ years)
• Appointment scheduling (10+ years)
• Multitasking (10+ years)
• Data entry (10+ years)
• Cash reconciliation (10+ years)
• Problem solving (10+ years)
• Customer relationship management (10+ years)
• Client services (10+ years)
• Time & attendance systems (10+ years)
• Point of sale systems (10+ years)
• B2B sales (10+ years)
• Emotional intelligence (10+ years)
• Time management (10+ years)
• Customer support (10+ years)
• Interpersonal skills (10+ years)
• Accounts payable and Receivable (10+ years)
• Travel planning (7 years)
• Purchase Orders (10+ years)
• Account reconciliation (10+ years)
• Critical thinking (10+ years)
• Budgeting (10+ years)
• Events management (10+ years)
• Project scheduling (10+ years)
• Proofreading (10+ years)
• QuickBooks (10+ years)
• Data analysis skills (10+ years)
• Editing (10+ years)
• Google Workspace (10+ years)
• Typing (10+ years)
Links
https://www.linkedin.com/in/kristinkelley091981
Certifications and Licenses
Driver's License
Certified Bookkeeper
Fundamental Payroll Certification
Certified Payroll Professional