Customer Service Experienced Server
Resume:
TAYO SOGBESAN
519-***-**** ATLANTA, GEORGIA ************@*******.***
EDUCATION
Nipissing University
Bachelor of Science of Nursing (BScN) September 2022 -July 2024
● Scholar Practitioner Program
● CPR & BLS Certificate – Red Cross
CERTIFICATIONS
Smart serve Certification
EXPERIENCE
Bottle Server June 2022 – December 2024
TOOP – Toronto, Ontario
● Greeted guests and escorted them to their sections.
● Communicated our top shelf bottles on the menu and took orders.
● Provided exceptional customer service and ensured guest satisfaction.
● Maintained clean sections and organized workstations.
● Delivered bottles in a timely manner to guests.
● Kept a positive professional attitude and provided fast paced work ethics.
● Collaborated with other staff members to ensure a smooth operation of the establishment.
Server November 2021 – June 2022
El Warehouse – London, Ontario
● Greeted customers and escorted them to their tables.
● Provided menu recommendations and answered questions about the restaurant's offerings.
● Took orders and entered them into the POS system accurately.
● Communicated with the kitchen and bar staff to ensure orders were prepared correctly and delivered in a timely manner.
● Processed payments and handled cash transactions.
● Assisted with closing duties, including cleaning tables, restocking supplies, and reconciling cash drawer.
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Hostess February 2021 – September 2021
Earls – London, Ontario
● Greeted guests and managed the reservation system, ensuring efficient seating and minimizing wait times.
● Communicated with customers in a friendly and professional manner, answering any questions they had about the restaurant and its offerings.
● Coordinated with servers and kitchen staff to ensure smooth service and timely delivery of food and beverages.
● Maintained the cleanliness and organization of the hostess stand and lobby area.
● Processed payments and managed cash handling duties.
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