Data Analyst It Specialist

BRITTANY N. PEARSON

Data Analyst IT Specialist

North Chesterfield, VA 804-***-****

*********.*******@*****.***

Objective:

To leverage over 6 years of experience in data management, system configuration, and team leadership to deliver innovative solutions that enhance organizational efficiency and impact.

Technical Skills & Certifications

●Programming Languages: SQL, Python, C++, Java, Visual Basic, Unidata

●Tools & Platforms: SQL Server Management Studio, SAP, ServiceNow, Microsoft

●Certifications: Oracle SQL Certification (Enrolled – Expected 2025)

●Core Competencies: Data Analysis, Agile Configuration, System Validation, Technical Documentation, Team Leadership/Management

Professional Experience

IT Specialist – Data Management (GS-12 Tier 2)

Department of Defense Defense Logistics Agency (DLA) – Richmond, VA 08/2023 – Present

●Migrate legacy data to SAP, streamline warehouse operations, and improve data integrity across global locations

●Configure and validate production data loads within agile environments, achieving an average of 97% accuracy (BI Reporting)

●Peer Reviewer for system enhancements

●System support and enhancements, reducing break fixes

●Develop Technical Documents to assist with RPA robotics automation

Application Analyst Manager

PRA Group – Norfolk, VA 05/2020 – 08/2023

●Enhanced court document processing efficiency by 80% while reducing costs by 50% (BI Reporting)

●Created FTP and cloud connections between systems

●Led a team of 13 analysts, integrating work-life balance and surpassing customer deadlines

●Automated quality control checks and developed SQL queries for system improvement

Application Analyst II

PRA Group – Norfolk, VA 11/2017 – 05/2020

●Promoted within one year for strategic team leadership and process optimization

●Created functioning automated documents

●Trained team members on SQL fundamentals

●Technical support for internal systems

IT Support Contractor

Ferguson Enterprises Tech Center – Newport News, VA 06/2017 – 11/2017

●Delivered technical support for Unibasic and SQL-based programs

●Resolved customer issues efficiently, maintaining high satisfaction rates

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Education

Bachelor of Science in Computer Science

Norfolk State University - Norfolk, VA May 2017

Leadership & Community Involvement

●Mentor, Big Brother/Big Sister Program (2018-2019)

●Volunteer, Caritas Furniture Bank for the Homeless

●Former Cheerleader & Mentor, Norfolk State University

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