Business Operations Inventory Control

mark a. mower

an experienced, accomplished business operations professional

West Deptford, New Jersey 856-***-**** **********@*****.***

executive summary

An experienced, driven, and accomplished Business Operations Professional and Leader, with a wealth of experience while working for leading, high-profile companies.

summary of qualifications

Strong background in many areas including business operations, team leadership, project management, accounting, inventory control, talent acquisition, new program and process deployment, information technology, sales support, performance management, report preparation, and customer relations.

Hard-working and driven, while highly-experienced in all aspects of daily business operations, has led many successful initiatives, and meets the highest in organizational and project expectations.

Adept in establishing and cultivating successful, long-term client and industry relationships, and is committed to attaining high levels of customer satisfaction, loyalty, and retention.

core competencies

Business Leadership Bookkeeping Invoice Preparation

Team Leading Inventory Management Account Analysis

Strategic Planning Network Configuration Shipping, Receiving

Conflict Resolution Report Generation Staff Mentoring

Purchasing Proposal Development Customer Service

professional experience

ACME MARKETS, Woodbury, New Jersey

Inventory Control Clerk/Accounting Specialist (2019-Present)

Directly responsible for checking all incoming merchandise, overseeing returned merchandise, monitoring the store for stock conditions, paying direct delivery bills, maintaining backroom security, cleanliness, and organization; tracking pallet and floor jacks (and ensuring that all equipment works properly), preparing inventory documentation, report preparation, and handling a wide variety of special projects.

Involved in all areas of inventory control and accounting, and has met all performance expectations.

Ensures optimal inventory levels, and addresses any shortages and related concerns.

Monitors damaged, expired, or salvageable merchandise, as well as returns for credit.

Communicates with vendors on out-of-stock conditions.

Ensures compliance with all local, state, and federal regulations.

Customer Service Technician (2006-2019)

Responsible for customer service, ensuring accurate and efficient order processing, employee scheduling, overseeing the completion of daily cash, balancing, and reconciliation of payroll reports; providing support to store sales personnel, handling customer inquiries, handling scan system emergency procedures, assisting with talent acquisition, staff performance evaluation, customer relations, and other service-related functions.

Managed and scheduled clerks and bookkeepers, as well as front-end management.

Served a large and diverse customer population, and attained high levels of customer satisfaction.

Supervised employees, mentored them, and ensured optimal staff performance.

Pharmacy Technician (2005-2006)

Responsible for dispensing medications, ensuring order accuracy, preparing pharmacy and prescription documentation, maintaining order records, updating patient profiles, cleaning and maintaining equipment, regulatory compliance, customer relations, and other pharmacy technician-related functions.

Dispensed and labeled prescriptions, and ensured timely and accurate processing.

Maintained a clean and professional pharmacy environment, meeting all safety standards.

Front-End Manager/Accounting (1985-2005)

Responsible for conducting daily and weekly cash procedures, cash reconciliation, preparing bank deposits, conducting safe audits, researching and reporting problems and shortages, ordering funds, money orders, bus passes, lottery, postage, and miscellaneous office supplies; mail sorting and distribution, monitoring compliance with anti-money laundering regulations, tracking staff attendance, pulling time and attendance reports, supporting front-end operations, preparing front-end documentation, and other related assignments.

Ensured smooth, efficient, and cost-effective front-end operations.

Prepared and maintained accounting records, and ensured consistent accounting accuracy.

education

WIDENER UNIVERSITY, West Chester, Pennsylvania

Studied Elementary Education.

COMPUTER LEARNING CENTER, Cherry Hill, New Jersey

Certificate in Computer Networking.

technical proficiency

Word, Excel, PowerPoint, Lawson Accounting Software, and other systems and platforms.

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