Product Owner Management

FAROUK DADZIE

920-***-**** *********@*****.*** Milwaukee, WI LinkedIn

PROFESSIONAL SUMMARY:

Certified Product Owner with a strong foundation in Agile practices, driving successful product delivery aligned with business objectives. Skilled in managing the entire product lifecycle, fostering collaboration, and ensuring high-quality outcomes. Adept at engaging stakeholders, gathering requirements, and translating them into actionable user stories, while maintaining a customer-centric focus. Proven ability to optimize team performance and deliver solutions that meet business and customer needs.

SKILLS:

Agile Frameworks: Scrum, Kanban, Lean, XP, Scrumban, SAFe, and Product Management.

Core Skills: Team Facilitation, Capacity Allocation, Scaled Agile Planning, Continuous Measurement and Growth, Change Management, Agile Planning, Product Backlog and User Stories, Backlog Prioritization, Release Planning, Agile Estimation, Backlog Management, Remote Team Collaboration, Agile Metrics, and DevOps (Continuous Integration and Continuous Delivery (CI/CD)).

Tools and Software: Jira, LeanKit, Trello, JiraAlign, Confluence, Asana, Slack, Miro, LucidChart, Figma, MS Teams, ServiceNow, Google Analytics, Excel and Google Sheets.

PROFESSIONAL EXPERIENCE:

CareerAl

Product Owner: June 2024 - Present

●Developed detailed product roadmaps and wireframes, clearly outlining the product vision, goals, and milestones for both internal and customer-facing features, driving successful execution across cross-functional teams.

●Managed and prioritized the product backlog, ensuring alignment with both short-term business objectives and long-term strategic goals, while actively collaborating with stakeholders to refine requirements.

●Authored user stories with well-defined acceptance criteria, ensuring clarity in business requirements and product goals, and facilitating a smooth handoff to development teams.

●Collaborated closely with the developing team to refine requirements, establish clear development guidelines, and ensure seamless integration between the application and system, aligning with overall product objectives.

●Gathered comprehensive business requirements and authored detailed BRDs (Business Requirements Documents), effectively translating stakeholder needs into actionable product plans.

●Collaborated with external customers to address system issues, coordinate with developers on solutions, and provide clear updates on fixes and new features.

●Led all Scrum ceremonies, including daily stand-ups, backlog refinement, sprint planning, and sprint reviews, driving Agile best practices within the team.

●Managed stakeholder expectations through continuous updates and transparent communication, fostering strong relationships and ensuring alignment with business goals and product vision.

DCI Marketing Inc.

Product Owner Scrum Master: September 2022 - January 2023

●Facilitated Scrum ceremonies such as daily stand-ups, backlog refinement, sprint planning, demos, deployments, and retrospectives, ensuring alignment with the product roadmap and clear communication across teams.

●Collaborated with stakeholders and cross-functional teams to refine the product backlog, prioritize features, and clarify user stories, ensuring alignment with business objectives and customer needs.

●Led cross-functional communication, acting as a bridge between engineering, and customer support teams to ensure a unified product vision.

●Removed impediments and roadblocks for Scrum teams, ensuring the teams could focus on product delivery without interruptions or delays.

●Supported teams in defining and tracking project goals, aligning them with the product vision and ensuring on-time delivery and stakeholder satisfaction.

●Cultivated strong stakeholder and customer relationships by maintaining open communication, addressing concerns promptly, and providing regular updates on product progress.

Northwestern Mutual

Business Analyst Scrum Master: August 2021 - September 2022

●Performed gap analysis between existing systems and desired outcomes, identifying areas for product improvements and enhancement opportunities to meet business needs.

●Authored user stories with well-defined acceptance criteria, ensuring clarity in business requirements and product goals,

●Elicited and documented business requirements, creating comprehensive BRDs (Business Requirement Documents) to clearly outline project objectives and deliverables.

●Collaborated closely with the developing team to define product requirements, establish clear development standards, and ensure seamless application and system functionality that aligns with product objectives and meets customer needs.

●Cultivated strong stakeholder and customer relationships by maintaining open communication, addressing concerns promptly, and providing regular updates on product progress.

●Developed user acceptance testing plans to validate that delivered features met business requirements and user expectations.

●Improved business processes by analyzing existing workflows and recommending optimization strategies to enhance efficiency and product outcomes.

●Led scrum ceremonies such as daily stand-ups, backlog refinement, sprint planning, demos, deployments, and retrospectives, ensuring alignment with the product roadmap and clear communication across teams.

Maya Partners LLC

Product Owner: March 2020 - August 2021

●Owned and prioritized the product backlog, ensuring alignment with business goals and managing stakeholder expectations through continuous communication and prioritization.

●Developed roadmaps and wireframes to guide product development, ensuring alignment with both short-term objectives and long-term business strategies.

●Collaborated with external customers to understand pain points and troubleshoot system issues by working closely with the developing team to resolve application problems, and provide clear communication regarding system updates, bug fixes, and new features.

●Authored user stories with detailed acceptance criteria, translating business needs into actionable tasks for development teams to drive efficient and high-quality product execution.

●Led Scrum ceremonies, including daily stand-ups, backlog refinement, sprint planning, and sprint reviews, fostering Agile best practices and ensuring cross-team alignment.

●Facilitated cross-functional communication, acting as a bridge between engineering, marketing, and customer support teams to ensure a unified product vision.

●Oversaw product releases and go-to-market strategies, ensuring smooth deployments, and stakeholder buy-in.

Milwaukee Art Museum

Analyst: April 2017 - March 2020

●Facilitated communication among internal teams, ensuring a clear understanding of project scopes and objectives for art installations and exhibitions.

●Collaborated with multiple internal departments to gather and convey museum-related information, enhancing the overall experience for visitors and vendors.

●Oversaw safety training initiatives, ensuring compliance with safety protocols as directed by upper management.

●Documented and analyzed art project data, incidents, and challenges, providing actionable insights to improve future project outcomes and mitigate risks.

EDUCATION & PROFESSIONAL CERTIFICATIONS

●Bachelor of Arts - Criminal Justice/Sociology

●Lakeland University // Sheboygan, WI :

●Certified Agile Business Analyst (LAI-AB)

●Certified Scrum Master (CSM)

●Certified SAFe 5.0 PM/PO

●ICAgile Agile Team Facilitator (ICP-ATF)

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