Customer Service A Team
Resume:
GEORGINA AFRIFA
024******* - ****************@*****.***
PROFESSIONAL SUMMARY
Dynamic and adaptable professional with a rich background spanning hairdressing, teaching with Ghana Education Service, and culinary management. Excelled in fostering strong relationships, enhancing team collaboration, and elevating customer service standards. Demonstrated proficiency in problem-solving and maintaining high-quality standards, ensuring a positive and efficient work environment. SKILLS
• Friendly, positive attitude • Teamwork and collaboration
• Customer service • Problem-solving
WORK HISTORY
05/2023 to
Current
Headdresser
Myself – Mampong Ashante
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed. 12/2019 to
Current
Teacher
Ghana Education Service – Mampong Ashante
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
•
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
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Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
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Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
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02/2018 to
Current
Head Cook
Myself – Kumasi
• Placed orders to restock items before supplies ran out. Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
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• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity. Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
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Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
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EDUCATION
07/2018 Diploma: General Studies
Agona SDA College of Education - Agona-Ashanti
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