Human Resource Talent Pool

SORNA GANDHI KRISHNAN

Summary

Completed Master’s in human resource management and having about 6+ years of experience providing end-to-end human resource services like employees management, vendor management, payroll, talent pool and immigration management activities

Effectively shown the progress in the company by increasing the resource strength from 13 employees to 58 employees

Efficiently managed the relationships with both employees and the vendor partners

Established a streamlined end-to-end HR process in sales/marketing, accounts/payroll mgmt., talent pool mgmt. and immigration

Professional Experience in Nutshell

Employer : Technodeed LLC, Morrisville, NC, USA

Job Role : Human Resource (HR) Manager

Duration : Mar 2021 to Mar 2024

Employer : Job Cookies India Private Limited, Chennai, India. Job Role : Executive – Recruitment

Duration : Dec 2009 to Jun 2010.

Employer : Associated Recruitment & Management Services Pvt. Ltd., Chennai, India. Job Role : Executive – Placements.

Duration : May 2008 to Aug 2009

Employer : TJT Agency Assist Pvt. Ltd., Trichy, India. Job Role : Technical Recruiter

Duration : Jul 2006 to Dec 2007

Education Background

2009 - 2011, Madras University, Chennai, India

Major: Master of Business Administration (Human Resource) 2004 - 2006, Chettinad College of Arts and Science, Trichy, India Major: Master of Science (Information Technology)

2001 - 2004, Chettinad College of Arts and Science, Trichy, India Major: Bachelor of Science (Computer Science)

465 Meadow Road, Apt-7205, Princeton, NJ 08540 (M) +1-609-***-**** *******************@*****.*** Professional/Technical Skills

Professional Experience

Technodeed LLC, Morrisville, NC, USA Mar 2021 to Mar 2024 Human Resource (HR) Manager (Onshore – Mar 2021 to Apr-2022 Offshore – May 2022 to Mar 2024)

Release offer letters to the employees and perform new resource onboarding procedures

Validate the consultant provided details through background verification team

Maintain the employee’s E-Verify and I-9 documents

Maintain the relationship with the employees and address any HR queries and concerns

Works with managers to create annual performance goals for their teams and support them through the annual performance management review cycle

Partners with managers to identify specific skills gaps/deficiencies and develop/deliver training curriculum to employees to improve skill gaps

Manage daily routine meetings with different departments like accounts/payroll, immigration, talent pool and marketing/sales teams to manage their activities and priorities

Maintain the employee’s documents in compliance with federal and state laws of the US government

Maintain the vendor relationships and have regular touchpoint with them

Showcase the existing talent pool to the vendors during the touchpoints and identify any new business opportunities

Request vendors for feedback on existing contracts and also enquire for any upcoming new demand needs

Negotiate with the vendors on any salary disputes and finalize the contract agreement

Create and manage the master service agreement (MSA) and purchase order (PO) with the vendors

Responsible to address any issues with the employees timesheet submission with the vendors

Request for payments from the vendors based on the agreed pay terms

Proactively identify the upcoming project closure and identify the possibilities of project extension or new demand identification to keep the employees engaged with charge

Discuss with the teams and identify any process improvement ideas and stream line across departments to improve the HR process

Technical Skills:

Ceipal

OnBlick

Adobe Acrobat Pro

MS Office – Word, Excel

Hirecraft

Professional Skills:

Vendor Relation/Payment Management

Contract/paperwork Management

Skills Demand/fulfillment with Vendors

Salary Negotiation

Employee Relationship Management

Maintain E-Verify and I-9 documents

Payroll Management

Immigration Management

Talent Acquisition

Have regular communication channels with the employees to address any concerns with the vendors or with our company

Negotiate with the employees to retain them back in the company. In such cases, I work with the vendor and our talent pool team to provide a valid replacement for the exiting resource

Work with the immigration team to ensure employee’s visa status are rightly managed

Align with our company’s immigration consultant to rightly document/review the visa documents Job Cookies Private Limited, Chennai, India Dec 2009 – Jun 2010 Role: Executive - Recruitment

Responsible for End-to-End IT recruitment cycle with sourcing, screening, scheduling technical interviews and salary negotiation.

Entering all New Hire data.

Job Posting via Craigslist, CareerBuilder and Monster.

Positions recruited for: Java/J2EE, Systems Admin/Engineers, Infrastructure Engineers, VOIP Engineer, UI Designers, Help Desk (Tier 1,2, and 3) Unix, Linux, Windows, Oracle, MySQL, SOAP/REST, Tomcat, web forms, Database Administrators, Software Development, JavaScript, Jquery, SaSS., System, Hardware, RF, Quality Engineers, VMWARE / VDI Horizon Engineer and Procurement Analysts, Program Managers, Test Engineers, RF Engineers, Mulesoft consultant,Lawson L3 Financials,GIS Developer, Project Coordinator/Manager,IT Cost Accountant,ETL Developer,Document Writer and Sr.Business Analyst - Travel(Ped,Icu,Tele,Oncology,Postpartum,L&D,General Medicine). Claims Examiner(WC).

Assist the Benefits Manager with new hire orientations, answering questions, running reports, editing of the weekly deductions.

Maintain the corporate phone directory and update it on the Intranet. Provide administrative support for HR department.

Answer, screen, and direct calls on a multi-line phone system in a courteous and professional manner; take messages and/or forward telephone calls to appropriate personnel.

Good in work organization and time management.

Sourced qualified candidates from LinkedIn, Job portals and networking.

Used Hirecraft to build the internal DB, keeping the database of clients and candidates using the software application Hirecraft.

Align with the respective Customer HR contacts for prioritizing of requests for sourcing status update of recruitment.

Manage sourcing team separately and their work allocation.

Perform quality checks on the kind of profiles.

Shortlisting of profiles based on requirements and prescreening the candidates.

Scheduling the interviews and follow-ups. Maintaining recruitment candidates database.

Extensive follow ups with candidates from issuing of offers till joining.

Handled mass recruitment drives for various skill sets by walk-in interview.

Track recruiting activities and prepare reports for management review.

Hire employees and initiated the new hire paper work process.

Knowledge on Applicant Tracking System.

Associated Recruitment Management Services Ltd, Chennai, India May 2008 – Aug 2009 Role: Executive - Placements

Developed and implemented effective recruiting strategies to ensure the availability of qualified candidates to meet the client’s current and anticipated needs.

Tracked statistics of various internet job boards, and trade publications to determine their effectiveness and return on investment.

Worked for the client companies like Nokia, Siemens, Mobily Infotech,Robert Bosch and Helix.

Maintained knowledge of recruiting strategies inside and outside the company to implement best practices.

Shortlisting of profiles based on requirements and prescreening the candidates.

Scheduling the interviews and follow-ups. Maintaining recruitment candidate database.

Extensive follow ups with candidates from issuing of offers till joining.

Strong recruitment process knowledge and good hands on experience in hiring.

Should have experience in volume sourcing in the past.

Ability to work load.

Establish and maintain effective working relationships with Co-workers, managers and customers. TJT Agency Assist, Trichy, India July 2006 – Dec 2007 Role: Technical Recruiter

Specialization in US recruitment and placement.

Vendor negotiations and account management. Strong interpersonal and communication skills, creativity, excellent attitude towards teamwork and common goals achievement.

Sourcing of profiles in Portals like Dice, Indeed, Career Builder, and Monster.

Actively worked on and sourced the job requisitions for existing clients/employers involving varied levels of clients/employer contacts.

Recommend qualified candidates to Program manager. Provide consultative guidance throughout the selection process and work closely with talent through offer stage.

Identify and evaluate talent through various sources and methods such as networking, internet mining, job boards, and Internet groups.

Successfully completed an advanced sourcing skills training program

Actively sourced job requisitions for existing clients.

Familiar with variety of potential-candidates research techniques including networking with professionals, professional networking organizations such as Linkedin,Internet Boolean searches, Internet groups, job boards such as Dice, Monster, Hot jobs. Hiring Skills

• Mobile/Wireless Technology - Symbian OS, GSM, GPRS, CDMA, Integration activities.

• ERP Applications – SAP (FICO, HRM, ABAP, MM, PP, PS, SD) and Oracle Financials.

• Database Administrator – Oracle DBA.

• Product Integration - S60 architecture, C, C++, Unix, Perl and Python Integration.

• Web Technologies - Java, J2EE, EJB, JMS, Swing, Hibernate, and Service Oriented Architecture.

• Microsoft Technologies - ASP.Net, C#, Visual studio and VB.net.

• Testing Tools – Automation (Win runner, Load runner, Test Director, QTP and Rational Tool Suite)

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