Data Entry Customer Service

Emely Bueno

Shelbyville, TN ***** • 615-***-**** • *****.*****@*****.***

Professional Summary

Proven leader in the hospitality and service industry, notably at Chuck E. Cheese, where I enhanced team productivity and operational efficiency. Expert in customer service and data entry, I significantly improved project completion rates and customer satisfaction. Skilled in multitasking and fostering positive relationships, my approach ensures outstanding results and streamlined operations. Work History

Opening Coordinator, 03/2022 to Current

Chuck E. Cheese – Murfreesboro, TN

• Entered data, generated reports, and produced tracking documents. Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

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Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

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• Gathered and organized materials to support operations. Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

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Receptionist, 12/2021 to 08/2022

Georgia Career Institute – Murfreesboro, TN

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

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• Confirmed appointments, communicated with clients, and updated client records.

• Answered phone promptly and directed incoming calls to correct offices.

• Kept reception area clean and neat to give visitors positive first impression. Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

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• Responded to inquiries from callers seeking information. Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

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• Managed multiple tasks and met time-sensitive deadlines. Assistant Manager, 08/2020 to 03/2022

Dollar Tree – Murfreesboro, TN

• Supervised day-to-day operations to meet performance, quality and service expectations.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Developed strong working relationships with staff, fostering a positive work environment.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

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• Improved customer satisfaction by addressing and resolving complaints promptly. Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

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Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

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Opening Coordinator, 12/2016 to 01/2020

Chuck E Cheese – Clarksville, TN

• Entered data, generated reports, and produced tracking documents. Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

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Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

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• Gathered and organized materials to support operations. Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

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Education

Esthetician, 08/2022

Georgia Career Institute - Murfreesboro, TN

05/2015

Clarksville High School - Clarksville, TN

High school diploma

Skills

Customer Service

Data Entry

Work Planning and Prioritization

Multitasking and Organization

Team Leadership

Staff Training

Relationship Building

Event Planning

Event Coordination

Hospitality and service industry background

Complaint Handling

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