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Data Analyst

Location:
Denver, CO
Posted:
February 27, 2025

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Resume:

Brian Horne, MA

**** ******* ****. ***. ***

Denver, CO 80211

720-***-****

*************@*****.***

EMPLOYMENT Experience

Behavior Analyst Certification Board - Denver, CO - November 2024 until February 2025

The BACB is a nonprofit corporation that was established in 1998 to meet professional certification needs identified by behavior analysts, governments, and consumers of behavior-analytic services.

---Ethics Case Coordinator (2024 – 2025)

Organized and coordinated documentation for cases of ethical violations from Board Certified Behavior Analysts and Registered Behavior Technicians

Tracked each stage of case processing in Excel spreadsheet

Communicated with notifiers, case subjects and supervisors to request additional documentation and deliver case outcomes

Researched case precedent to assist Ethics Case Reviewers in case analysis

Mercy Housing - Denver, CO - February 2020 until January 2024

Mercy Housing is one of the nation’s largest affordable housing organizations, working to build a more humane world where communities are healthy and all people can develop their full potential.

---Data Coordinator and Project Assistant of Resident Services Department (2020 – 2023)

Conducted intake and 6-month follow-up interviews with residents seeking on-site substance abuse counseling (R4W) and tobacco cessation counseling (STEPP)

Trained outreach coordinator to conduct intake and 6-month follow-up interviews (R4W and STEPP)

Tracked program enrollment through Intake interview rate and program retention through 6-month follow-up interview rate (R4W and STEPP)

Statistically analyzed intake and 6-month follow-up interview data to evaluate program success (R4W and STEPP)

Produced and presented weekly reports to program team (R4W and STEPP)

Assisted in completion of quarterly (STEPP), yearly (R4W and STEPP), and cumulative reports (R4W and STEPP) sent to grantor

---Grants Coordinator of Philanthropy Department (2023 – 2024)

Updated Active Grants spreadsheet weekly with Grant Cash Balance and program evaluation data

Presented Grant Cash Balance and program evaluation data to Grant Leads during monthly Grant Lead meetings

Created system used to track employee salary grant allocations and automatically inform philanthropy department of grant fund spending amount needed to spend grant funds judiciously

Research potential grants to determine fit with Mercy Housing’s capabilities to execute grant requirements

24-7 Intouch - Denver, CO - January 2017 until July 2019

Founded in 2008, Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Airbnb’s accommodation marketplace provides access to 6+ million unique places to stay in 100,000+ cities and 191 countries and regions.

---Customer Service Case Manager

Educate Airbnb patrons about policy and resolve disputes between guests and hosts

Track resolutions and report to Team Coordinator

Office Team - Denver, CO - August 2014 until April 2016

Judi’s House (JAG Institute) (2016) JAG Institute— named in memory of Judith Ann Griese—houses the research, training and technology initiatives that allows them to expand their direct service capacity locally, and help others provide effective grief support programs in communities beyond the Metro Denver area.

--Data Entry Technician

Coded various psychological measures of grief

Entered codes into Excel spreadsheets

Tracked coding progress with Excel spreadsheet

Colorado Coalition for the Homeless (CCH) (2015) The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado.

--Database Management Technician

Used Excel formulas to populate HR spreadsheet with sensitive data

Assisted with integration of HR data from previous to new HR software program

Gray Line of Denver (2014) Since 1910, Gray Line has been a trusted provider of traveler experiences and sightseeing tours in the world’s most sought after locations.

--Data Entry Technician

Organize several years of driver invoice hard copies by month

Enter driver invoice hard copy data into new invoice software system

File driver invoice hard copies alphabetically and chronologically

Generation Sales Group (GSG)- Denver, CO - November 2014 until August 2015

Data Analysis and Reporting Department (2014-2015) This organization reduces the sales cycle for its clients by using a business-to-business cold-calling strategy to introduce clients to new potential customers of varied verticals.

---Data Analyst and Reporting Manager

Design reports that integrate and organize a variety of metrics of the cold-calling process in order to develop and monitor performance standards for callers and clients

Enter data, interpret data and explain interpretation of data to vendors and stakeholders

Use the Five9 CRM to produce weekly Call Activity Reports and ad hoc Call Log Reports of client campaigns and send reports to clients.

Ensure data quality through customer database management and Quality Control

Daily integration of data from several sources to update Excel tracking tool used for project management

oHours scheduled and performed for each caller and client campaign

oNumber of deliverables acquired by each caller for each client campaign

International Center for Appropriate and Sustainable Technology (ICAST)- Lakewood, CO - September 2013 to March 2014

Behavior Change Management (BCM) (2013-2014) The BCM project involves engaging employees and residents in an effort to offer energy efficiency education and empower the community to embrace energy efficiency and sustainability.

---Community Engagement Manager

Developed, administered, and analyzed surveys of residents and employees assessing their attitudes concerning energy efficiency behaviors

Worked in team environment with ICAST employees and interns to develop BCM Community Education and Engagement program

oOrganization and facilitation of resident focus groups.

oDevelopment of script for and training of Door-to-Door volunteers

Worked closely with property administration, managers and staff to ensure timely and sufficient implementation of program components

Research Triangle Institute, Intl. - Research Triangle Park, NC - May 2011 until December 2012

Project Contract Bid Research (2012) RTI competes with other large social science research organizations for the opportunity to perform federally funded social science research. The Survey Research Division formed a committee to determine on what projects RTI should bid.

---Survey Specialist

Researched the operational specifics of various federally funded social science projects previously contracted to competitor research organizations

Identified and vetted research design used by competitor research organization

oAnalyzed design for limitations, inefficiencies

Identified tools and methods used by RTI that would address design flaws of competitor research organizations

Reported information at Survey Research Division contract bid meeting

Emily Krzyzewski Center Program Evaluation (Emily K) (2011-2012) The Emily K Center is a non-profit organization located in downtown Durham, NC that offers after-school and summer tutoring programs for local at-risk youth.

---Survey Specialist

Worked closely with Emily K Center liaison to ensure quality of student test data using various Quality Control methods

Used SPSS to analyze, organize and code student standardized test and academic achievement data in order to evaluate progam effectiveness

Produced charts and graphs of student progress for Emily K Center Annual Report using statistically analyzed student data

North Carolina Governor’s Highway Safety Program 2012 Seatbelt Surveys (NCGHSP) (2012) To meet a federal requirement regarding quantitative data on seat belt use, the NCGHSP has established an annual study to determine rates of seatbelt use among drivers and front-seat passengers.

---Data Collection Task Manager

Developed data collector training materials

Recruited, hired, trained, and supervised data collectors

Coordinated data collection activities and monitored collection process using Excel

Conducted annual internal evaluation of data collection tools and technology

oDocumented suggestions for future iterations

Provided data collector performance feedback and reviews

Comparative Effectiveness Research for the Center for Disease Control and Prevention, Tobacco Cessation Follow-up Study(2012) This study compared the effectiveness of traditional phone-based tobacco cessation programs to web-based tobacco cessation programs.

—Data Collection Task Manager

Developed telephone interviewer training materials

Trained and monitored telephone interviewers

Tested Computer Assisted Telephone Interview (CATI) survey programming

Conducted 2-day training of sub-contracted call center data collectors

oBoise, Idaho (February, 2012)

Addressed complaints of concerned project participants

Monitored and addressed telephone interviewer concerns

Multi-City Littered Cigarette Pack Collection Study (2011-2012) Data collectors gathered littered cigarette packs from representative samples of census tracts in New York, Boston,Providence, Philadelphia and Washington, DC to estimate the extent of cigarette tax evasion.

– Data Collection Task Manager

Hired, trained, scheduled and supervised data collectors

Developed and managed database to coordinate data collection and track progress

Translating Child-Parent Psychotherapy into the Juvenile Court System (2011) Funded by the CDC, this 3-year, multisite, multidisciplinary translational research study focused on the dissemination of an innovative court model for improving systems integration across judicial, child welfare, and child mental health systems.

—Survey Specialist

Assisted in preparation of IRB approval documentation

Provided operational assistance to principal investigators

National Children’s Study for Los Angeles and Ventura Counties (LA-NCS) (2011) The National Children’s Study, funded by the National Institute of Child Health and Human Development, examines the effects of environmental influences on the health and development of more than 100,000 children across the United States, following them from before birth until age 21.

---Survey Specialist

Edited data collection instruments according to survey specifications

Conducted data collection instrument testing

Monitored program office portal for updated project-relevant information

Reported project-relevant information found on program office portal to project team at large

National Survey of Child and Adolescent Well-Being (NSCAW) (2011) NSCAW was the first national study that examined child and family well-being outcomes in detail and sought to relate those outcomes to their experience with the child welfare system.

—Survey Specialist

Identified significant Chi Square relationships among variables gathered from a variety of child well-being measures

Reported significant Chi Square relationships from SAS outputs in Microsoft Word tables for technical reports

Conducted literature reviews on a variety of adoption and foster care-related topics

Deaths in Custody Reporting Program (DCRP) (2011) Collected quarterly inmate death records from each of the nation's 50 state prison systems and 3,095 local jails using a multi-mode approach.

---Telephone Interviewer

Contacted correctional facilities using Computer Assisted Telephone Interviewing (CATI) to verify and update their contact information

Assisted respondents with the accurate completion and submission of Death in Custody forms

UNC Frank Porter Graham Child Development Institute - Chapel Hill, NC - October 2009 until December2010

First School (FS) (2010) This project uses the CLASS classroom observation assessment tool in order to rate elementary school classrooms on 10 dimensions of the learning environment.

---Research Associate

Conducted literature reviews on a variety of child development topics

Observe elementary school classrooms to evaluate teacher and institution performance according to CLASS assessment tool

Assisted in preparation of research documentation

Promoting Academic Success of Children of Color (PAS) (2010) This project used academic data and child well-being measures to identify ways to help young African American and Latino children improve academically.

---Research Associate

Conducted literature reviews on academic development topics relevant to minorities

Integrated academic performance and standardized test student data with child well-being measures into comprehensive database used to tell a single cohesive story of academic achievement among minorities

Statistically analyzed variables using SAS

Building Bridges Project (BB) (2009-2010) In order to evaluate the behavioral motivations of the teachers and parents of preschoolers diagnosed with Aggressive Personality Disorder, this project used vignette-prompted interviews and qualitative analysis.

---Research Associate

Assisted in development of qualitative analysis codebook

Trained coders to code qualitative data according to project-specific codebook

Monitored and coached data coders to ensure precise (80%) interrater reliability

North Carolina Recover Support Services (NCRSS) – Raleigh, NC – June 2009 until August 2009

Intake Department (2009) North Carolina Recovery Support Services is committed to community wellness through fostering public awareness of substance abuse treatment, mental health treatment and related societal issues.

--Substance Abuse Counselor Intern

oWelcome clients, gather identification and insurance information

oActively listen to clients express purpose of visit and service expectations

oCreate initial DSM diagnosis for client file

Assist client with scheduling first session

oAttend group therapy sessions to learn how to administer counseling services

oReport pertinent client information from intake sessions in weekly counselor meetings

St. Augustine’s University (SAU) – Raleigh, NC – January 2009 until May 2009

Department of Psychology (2009) Saint Augustine’s University (SAU) was established in 1867 in Raleigh, NC by the Episcopal Diocese of North Carolina. A four-year liberal arts university with an average enrollment of approximately 1,000, SAU sits on 105 lush acres just north of Downtown Raleigh.

---Adjunct Professor

Lectured and instructed students in the Research Methods of Psychology

oGraded and recorded grades of students

Lectured and instructed students in the Statistics of Psychology

oGraded and recorded grades of students

North Carolina Central University - Durham, NC - January 2007 to December 2008

African American Psychological Well-being Project (2007–2008) The purpose of this research was to assess the relationship between African American identity, spirituality, social support, empowerment, and psychological well-being.

--Research Assistant

Data collection, entry, statistical analysis

Presented research at international psychology conferences

oHouston, TX (August, 2007)

oAtlanta, GA (September, 2007)

Aspiring Eagle Scholars Program (2008) As a means for educators to increase scholastic motivation in potential college students, this project used structural guidance, travel opportunities and monetary incentives to help students succeed.

---Statistician/ Methodologist

Conducted descriptive, correlation, and regression analyses on student academic achievement and standardized testing data

Created tables and charts for final report

Presented results at Aspiring Eagle Scholars Program evaluation meeting

EDUCATION

Master of Arts (M.A.) in Psychology

North Carolina Central University - Durham, NC 2008

Magna Cum Laude

Thesis: The Role of Psychological Empowerment in the Relationship between Racial Identity and Self Esteem for African American Males (December, 2008)

Bachelor of Arts (B.A.) in Psychology

East Carolina University - Greenville, NC 2002

Minor: Business Administration

ADDITIONAL INFORMATION

Computer Skills

Microsoft Office,

oWord, Excel, PowerPoint

Computer Assisted Telephone Interviewing (CATI)

Statistical Package for Social Sciences (SPSS)

Statistical Analysis System (SAS)

STAT XP

Honors and Awards

Psi Chi National Psychology Honor Society, North Carolina Central University, 2008

Student Leadership Development Program, East Carolina University, 1999

Professional Associations

American Psychological Association (APA), 2008

Association of Black Psychologists (ABPsi), 2007

Books, Book Chapters, and Monographs

Livingston. J., Cliette, G., & Horne. B. (2007). Gang related: not my child. Home, School and Community Collaboration: Supporting Family Involvement Practices.

Peer-Reviewed Journal Articles

Taylor, L.C., Winn, D.M., & Harradine, C., Field, S.H., & McKinney, M., Buansi, A.K., & Horne, B. (under review).Promoting the academic success of young boys of color: The protective function of parental involvement.

Presentations and Proceedings

Ringeisen, H., Casanueva, C. E., Smith, K., Horne, B., Webb, M., & Westbrook, T. (2011, August). Mental health needs of youth in foster care and cross-service sector access to care. Presented at American Psychological Association, Washington DC.

Horne, B., Savoy, M., Brown, C., Holley, J., James, T., Livingston, J. N., & Pritchette, P. (2007).Conceptualizing Activism in the Black Community.Presented at the Southeastern ECO Conference. Atlanta, GA.

Tedder, M., Brown, C., Smith, N. P., Singleton, D., Livingston, J.N., & Horne, B. (2007).Creating a Comprehensive System of Care: Early Childhood Professionals Moving from Networking to Collaboration. Presented at the Southeastern ECO Conference. Atlanta, GA.

Savoy, M., Cliette, G., Singleton, D., Livingston, J., & Horne, B. (2007, August). The Influence of Spirituality and Empowerment: A Contemporary View of African American Activism and Community Engagement. Association of Black Psychologists Conference, Houston, TX.

Technical Reports

Casanueva, C. E., Wilson, E. K., Smith, K. R., Dolan, M. M., Ringeisen, H., & Horne, B. (2012, July). NSCAWII wave 2 report: Child well-being (Report No. 2012-38). Prepared for Office of Planning, Research andEvaluation, Administration for Children and Families, U.S. Department of Health and Human Services.

Casanueva, C. E., Horne, B., Smith, K. R., Dolan, M. M., & Ringeisen, H. (2011, December). NSCAWII baseline report: Local agency (Report No. 2011-27g). Prepared for Office of Planning, Research and Evaluation, Administration for Children and Families, U.S. Department of Health and Human Services



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