Infrastructure Engineer Site Reliability

Prabin Shrestha

Charlotte, NC 414-***-**** *************@*****.*** https://www.linkedin.com/in/p2013shrestha/ DevOps/Infrastructure Engineer

Senior level DevOps/Infrastructure engineer with expertise in developing DevOps Continuous Integration (CI) and Continuous Deployment (CD) for product automation on both Linux and Windows systems. Enable customers to manage software development, deployment and infrastructure. Expertise with Site Reliability Engineering (SRE) tools such as Ansible, Jenkins, GitHub, Performance Monitoring and Digital Certificate management. Manage support using Jira Confluence to streamline efficiency and align with Agile Kanban Methods. Technical Skills

● (CI CD): Jenkins GitHub Git Maven Gradle NodeJS Rational Integration Tester Docker Kubernetes AzureDevOps

● Configuration Management and Automation: Ansible (Playbook Automation) Terraform

● Scripting Languages: C/C++ Python Bash PowerShell

● Monitoring Logging Threat Management: Grafana Elasticsearch Kibana Splunk iTracker AppviewX Azure Monitor

● Operating Systems: Linux (RedHat CentOS) Windows

● Cloud Platforms: Microsoft Azure PCF

● Software Applications Tools: VS Code VenaFi PKI ServiceNow Agile JIRA Kanban Board Atlassian Confluence Microsoft Teams Microsoft Visual Studio IIS Oracle SQL

● Certification: Microsoft Azure Fundamentals Cloud Certification (AZ-900) Professional Experience

WellsFargo Bank, Charlotte, NC April 2015 - October 2024 Senior Infrastructure Engineer, February 2023 - October 2024 Support Consumer Technology Site Reliability Engineering ( CT-SRE) Automation Team initially to create Ansible Playbooks for various Automation Product Areas like: Windows and Linux Health Check Scope, Certificate Renew, Drift Management, etc.

● Prepared Ansible Playbook(s) for Server Certificate Renewing, Installing, Deploying, IIS Bindings as per provided Game Plan accordingly, and executed the Playbook(s) in Ansible Automation Platform (AAP) Tower.

● Advanced skill set to work as a (Subject Matter Expert) in Ansible Automation Product.

● Automated deployment and configuration tasks using Ansible and Python scripts, reducing manual effort and operational overhead.

● Leveraged Terraform and Ansible for Infrastructure as Code (IaC) to automate cloud resource provisioning.

● Utilized Jira Confluence on a daily basis to support users.

● Configured Grafana Dashboards for alert monitoring of System Health Checks and Performance.

● Demonstrated all the required components of Health Check Automation on Grafana Dashboard as requested by the Applications Platform team.

● Monitored application performance and infrastructure health using Azure Monitor and Grafana.

● Participated on Harness Deployment onboarding for PCF Applications.

● Supported to Deploy and manage highly available and fault-tolerant applications across Azure and PCF cloud platforms.

● Gained working knowledge of Splunk and AppviewX. DevOps/Infrastructure Engineer, May 2021 - February 2023 Charged with working on Continuous Integration (CI) tool, Jenkins as a part of the Quality Assurance- Infrastructure group. Installed, migrated, upgraded and configured Jenkins and its dependencies Git, Maven, Ant, Gradle, Nodejs, Rational Integration Tester on Windows Systems.

● Designed, implemented, and maintained CI/CD pipelines using Jenkins, GitHub and Azure DevOps (ADO).

● Collaborated with cross-functional (development and testing, deployment, system and infrastructure) and project teams to ensure continuous operation of build test systems.

● Developed, maintained and supported Continuous Integration framework based on Jenkins.

● Renewed TLS SSL Certificates for Jenkins Servers using VenaFi.

● Conducted regular security patching and vulnerability remediation to comply with enterprise security policies.

● Created Work Request(WR), Change Request(CR), ChangeTask(CTASK), Incident(IN) using ServiceNow.

● Collaborated with Agile teams using tools like JIRA and Confluence to manage workflows, track progress, and document best practices.

● Created Dashboard for monitoring filebeats, metricbeats, and heartbeats of Jenkins servers on ElasticSearch (Kibana Dashboard).

● Involved in setting up Jenkins Master and multiple Slaves for the entire team as a CI tool as part of Continuous Development and Continuous Deployment process.

● Troubleshot and resolved infrastructure issues related to Jenkins, Github, and Micro Focus ALM tools, improving system performance by 20%.

● Utilized Grafana for monitoring and alerting, enhancing system reliability and performance.

● Working experience in containerization with Docker and orchestration with Kubernetes for scalable microservices.

DevOps Engineer/System Administrator, April 2015 - April 2021 Worked on integrating GIT into the Continuous Integration (CI) environment along with Jenkins and GitHub. Troubleshooted and resolved the issues on DevTest Servers and Performance Center Hosts.

● Monitored and reconfigured Performance Center Hosts, Load Generators on Micro Focus Application Lifecycle Management (ALM) regularly.

● Installed, upgraded and migrated Performance Center Hosts and LoadRunner Enterprise on Windows Servers.

● Installed and upgraded IBM Installation Manager and Rational Integration Tester as required by Line Of Business users.

● Installed and upgraded Java patches and SSL certs for secured communication.

● Experience with Unix/Linux shell scripting for system administration and automation tasks.

● Troubleshooted and resolved the issues related to Jenkins and GitHub in the Development and Production Environment.

● Supported several Java applications migrations to Jenkins Pipeline.

● Remediated Security Vulnerabilities on Jenkins, DevTest and Client Utilities, IIS Windows Servers.

● Contribution for Applications Migration under Technology Refresh Organic Growth (TROG).

● Worked closely with Development, Quality Assurance and Platform Management teams to ensure cross communication and confirmed approval of all production changes. Education

Bachelor's Degree in Computer Science - Kathmandu University Professional Development Training

Learning Python (Programming Language)

Learning Docker (Containerization)

Kubernetes: Microservices

Networking Foundations: Protocols and CLI Tools

Cloud Computing: Understanding Core Concepts

Devops Foundations: Infrastructure as Code

Learning HashiCorp Packer

Microsoft Azure Administrator (AZ-104) Cert Prep

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