Customer Service Services
Resume:
Dhanya Thomas
A Management Professional with background in cash registers, customer services, Inventory and Stores and financial analysis seeking to leverage maximisation of the revenue of the organisation and career enhancement.
Contact
Mobile
***************@*****.***
Address
123 Pierce Street,
North Sydney NS B2A 1P4
Additional Skills
Analytical Thinking
Problem Solving
Strong Communication
Teamwork
Critical Thinking
Adaptability
Decision Making
Availability
Full days – Any time
A proactive and growth-oriented individual Recognised consistently for performance excellence and contributions to success in the organisations worked with.
Professional Exposure
2023 March -
till
Customer Service Sales floor Associate
Walmart
North Sydney, Nova scotia Canada
●Assisting Customers with questions, needs, purchases.
●Greeting each customer that comes into the store in a warm manner.
●Identifying customer requirements assisting to the purchase decisions.
●Cleaning and Zoning shelves counters
●Performed all checkout procedures quickly and accurately each time, while also promoting the store credit card to customers.
2018 Jan -
2022 Nov
2012 Jun –
2017 Dec
Purchase Clerk
Power Agro Industries
Kerala, India
●Identifying suppliers, obtaining price quotes, and negotiating contracts for goods and services needed by the company
●Creating and processing purchase orders accurately and efficiently
●Monitoring inventory levels and ensuring stock availability to meet demand
●Developing and maintaining relationships with vendors to ensure timely delivery of goods and resolve and issues that may arise
● Maintaining accurate records of purchases, contracts and supplier information
●Ensuring procurement activities comply with company policies, regulations and ethical standards
Financial Associate
R. R. Donnelley India Outsource Private Limited, a subsidiary of R.R. Donnelley (American Fortune 500 integrated communications company)
Kerala, India
●Developed and maintained database of records to facilitate smooth transactions for financial process.
●Provided financial reports and interpreted financial information to managerial staff while recommending further course of action.
●Coded data for input to financial systems according to company’s procedures
●Operated computer programmed with accounting software to a record, store and analyse information.
●Financial Reporting, US GAAP specialised in accounting concepts and well versed in preparation and analysis of financial statements of Global Capital Market (GCM)
Education
2023 Jan – 2024 Dec
2010 June –
2012 August
Post Baccalaureate Diploma in Supply Chain Management
Cape Breton University, Sydney, Canada
MBA: Finance & Marketing
Mahatma Gandhi University, Kerala, India
2017 June –
2010 March
BBA: Business Administration and Management
Mahatma Gandhi University, Kerala, India
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