Proposal Manager

Summary

**+ years of proposal experience, leading energetic proposal management teams throughout the entire continuum of sales pursuits for the healthcare, information technology, and software development industries

Efficiently creating high quality deliverables that emphasize strategic win themes, customer-specific solutions, and company strengths to achieve successful outcomes

Applying effective management techniques such as Shipley and Associates and SM&A to facilitate the timely completion of multiple tasks/projects simultaneously

Motivating team members and exercising positive problem-solving skills to eliminate obstacles

Developing and maintaining data repositories for intellectual property and customized sales materials

Experience

Senior Proposal Manager

1/1/2009 – 1/17/2025 NTT DATA Services, Inc./Dell Inc.

Strategize with sales and business development professionals to optimize successful outcomes and deliver high quality RFX responses to potential customers. Enhance the proposal experience ensuring personalization and creative win themes use to increase sales opportunities.

Awarded contracts with prestigious customers such as:

Amplify Cell Technologies (ACT), HP, Inc., Bruce Power, UMass Memorial Health Care, CommonSpirit Health, Conifer Health Solutions, Amgen, Inc., U.S. Bank, and Brunswick Corporation.

Business Development Manager

3/3/2008 – 12/31/2008 Cymetrix Corporation

Recruited to design, develop, and maintain a content library, serving as the repository for intellectual property relating to sales pursuits, customer data, and corporate information via SharePoint. Coordinated the sales process for the sales and management teams. Created and produced proposal and presentation deliverables for all sales pursuits for the Adaptive Revenue Cycle Model, which delivered holistic solutions that integrate patient access, health information management, and patient financial services.

Awarded contracts with prestigious customers such as:

Harris County Hospital District, Sisters of Mercy Health System, Cedars-Sinai Health System, Florida Hospital, Saint John’s Hospitals, OSF, and Valley Baptist Health System.

Sales Support Manager

1/2004 – 3/2/2008 Perot Systems Corporation

Managed a team of eight proposal professionals accountable for the proposal process, supporting Infrastructure Technology Outsourcing (ITO), Business Process Outsourcing/Solutions, Revenue Cycle Solutions, and Government Healthcare Solutions sales with an annual sales quota of $1.3 billion.

Awarded contracts with prestigious customers such as:

Triad Hospitals, Inc./Community Health Systems, Tenet Healthcare, Oakwood Hospitals, Kaiser Permanente, Catholic Healthcare West, Stanford Hospitals and Clinics, Lucille Packard Children’s Hospital, Tufts-New England Medical Center, Cedars-Sinai Health System, St. Joseph’s Health System, Harvard Pilgrim Healthcare, Daughters of Charity Health System, Centers for Medicare and Medicaid Services, and the Veterans Administration.

Proposal Manager

2002 – 2004 ACS, Inc.

Responsible for all aspects of the creation, production, and punctual delivery of ITO sales proposals/RFX responses for the healthcare and commercial divisions of ACS, Inc. Formalized a positive red team review approach to ensure maximum participation including numerous quality process improvement steps. Achieved certification in ACS’ 5 Star curriculum.

Awarded contracts with prestigious customers such as:

The Walt Disney Corporation, McDonald’s, General Motors, Miller Brewing Company, Spherion, and state governments such as the State of Georgia, and the State of Texas.

Proposal Manager

1999 – 2002 Quovadx, Inc. (formerly called Healthcare.com)

Created and produced sales proposals for Quovadx’s services-based, open platform healthcare software used for integrating disparate and legacy systems, automating business and trading partner processes, developing applications and processing transactions in batch or real-time. Earned Cloverleaf Integration Engine Certification.

Proposal Manager

1987 – 1999 Kaiser Permanente/Texas Health Choice

Accountable for researching, designing, and implementing an electronic database of information across the continuum of the organization to be used in sales proposals. Acquired the tools and knowledge necessary to produce graphic access maps and analysis reports detailing the provider network/corporate employee match.

Education

University of Texas at Dallas (UTD)

Earned a Bachelor of Arts Degree in Interdisciplinary Studies with emphasis on Business and Computers

Graduated Cum Laude, GPA 3.5

UTD Alumni partner

Golden Key National Honor Society member

Professional Association

Association of Proposal Management Professionals (APMP)

Capture Practitioner Certification

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