Customer Service Retail Operations

Volha Lahotska

*** ******** ******, ***.**, Stamford CT USA 06902

Phone number +1-404-***-****

E-mail ************@*****.***

Experience

*/**/**** – present

TJX company,

●Serviced and helped customers with purchasing and filling out documents

●Constructed working plans for future team operations

●Managed retail operations

●Managed documents and filed records

12/3/2020 – 09/21/2022

FWS Bookstore,

●Work and communication with students

●Assisting students with correct book selection

●Maintained student records

●Dealt with financial obligations such as money orders and personal checks for payment

1/2 2017-1/2/2019

“European Deli”

●Managed sales and applied Quick Books functions

●Controlled availability of the range and quality of goods

●Worked with documents which were necessary for company operations and functions

to students

1/9/2010 – 20/6/2014

“Belarusian State University of Economics”

Specialization: «Commercial activity».

Qualification: “Economist”.

25/1/2020 – 6/7/23

Touro University

Business Management and Administration

Concentration Accounting

9/20/2022 – present

TOURO UNIVERSITY

Registrar office

Assistant to the Registrar

Skills

●Ability to solve tasks

●Responsibility

●Enter data into spreadsheets and bookkeeping software

●Doing basic administrative duties for the accounting team

●Proficiency in Microsoft Office including Word, Excel, PowerPoint

●Customer service

●Team orientated and positive relationships with customers, colleagues

Activities

Travel, sports (fitness, swimming, biking), cooking, baking.

REFERENCES

Albertina Zavilevich

Student Services Coordinator

718-***-**** ext. 58541

*********.**********@*****.***

Larisa Khomyak

Statistics and Report Coordinator NYSCAS

718-***-**** ext. 58535

******.*******@*****.***

Contact this candidate